Peter : On Rad's Radar?
Peter

On Rad's Radar?

| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

unified communications

The UC Conversation Continues with XO

June 19, 2009

Tech Data's Senior Product Sales Champion for UC was at the event last night. I spent a few minutes chatting with him about his position, but couldn't really get a definition of UC out of him. Polycom and tele-presence are what he pushes - to me that's not really UC. HD Voice?
Posted in CLEC, PBX, broadsoft, sip trunking, technology, tele-presence, telecommunications, unified communications, voip, xo

Dangling Phone Numbers

June 8, 2009

I have a problem with a dangling phone number - my home phone. It's the number that my parents, in-laws, friends, doctors, bank, etc. has - plus all those tele-marketers. My wife and I each have a cell phone, so what do we do with that home phone number?

RCF (remote call forwarding) from Verizon is about $40.

Posted in telecommunications, unified communications, voip

IVR is Booming

May 27, 2009

Posted in mergers, unified communications, voip, xo

A Little eXpresso?

May 19, 2009

In VoIP news, M5 Networks, a Genband based hosted PBX company out of NYC, has partnered up with eXpresso, as its collaboration and file-sharing platform. The eXpresso platform is a value-add to the M5 On-Demand conferencing platform.
"The M5 Network phone system has an extensive portfolio of capabilities, but one in particular is especially harmonized with eXpresso: On-Demand Conferencing. That feature enables users to instantly host or attend conference calls on the fly, anytime, from anywhere. In combination with eXpresso, it enables live collaborative meetings where a real work-product is generated.

Posted in conferencing, saas, telecommunications, unified communications, voip

It's Not the Technology, Stupid!

May 12, 2009

Jon Arnold writes, "This year's MetaSwitch Forum provided a host of proof points that service providers of all stripes can stay competitive so long as they deploy the right technology and have the right vision for serving their customers."

Time and again, the pitch is about the company and the technology. Look at automobile reviews: It isn't about the engine size, it's about the 0-60. Telecommunications needs to do the same thing.

When Aastra talks about its AastraLink Pro 160, it should be about Asterisk. The story should be similar to the Aastra CT handset story.



Posted in Marketing, sales and selling, sip trunking, technology, telecommunications, unified communications

Can UC Save You Real Dollars?

May 7, 2009

We hear a lot about Unified Communications today. UC this and UC that. Even Cloud Telephony and UCaaS. It's kind of crazy.

The main buzz is around the savings from UC.

Posted in tele-presence, unified communications, video, voip

The Ultimate Hosted VoIP Service

April 29, 2009

What's the perfect VoIP Service?

I have seen so many VoIP Providers, I can't keep track. But that also means that the VoIP providers are not doing a very good job of Messaging, Positioning and Differentiating their offerings.

The only VoIP provider I know that has married Hosted Exchange with Broadsoft is Simple Signal. It makes sense to me because what is UM (unified messaging) but voicemail to email - everything in one box.

Google Voice does it as well. One inbox for Gmail and Google Voice.





Posted in PBX, broadsoft, im/chat, sip trunking, technology, telecommunications, unified communications, video, voip

IT versus PBX

April 20, 2009

If a business is moving to UC, how does the decision get made on the platform?

In many cases, the IT Administrator has some responsibility for the phone system (even if that means he calls the PBX vendor). When the IT Admin is tasked with replacing the phone system, what goes into that decision?

Certainly, if the admin is Cisco certified, he will be leaning towards a move to Cisco Call Manager. You don't get fired for buying Cisco. You also go with what you know.  If the admin is an MCSE, he may lean towards an OCS solution.



Posted in PBX, VAR, telecommunications, unified communications, voip

What the Heck is UC and UD?

April 20, 2009

Talking to a channel exec this morning about UC. There isn't really a clear definition of UC. When you speak to UC companies like Altitude, the UC is about the contact center, first call resolution, and unified desktop. To me, first call resolution is a business process management (BPM) issue.
Posted in PBX, technology, unified communications, voip

Caught My Eye at VoiceCon

April 8, 2009

At VoiceCon, Grandstream had some new SIP-based gadgets including the video telephony units that VidTel is using and video surveillance gear. As TMC's Erik Linask reports here, "The first products in the new line include one- and four-port video servers/encoders -- its GXV3501 and GXV3504 -- and an IP video camera -- the GXV3601.... All three products leverage Grandstream's experience with H.264 real-time video compression, providing clear video while optimizing bandwidth usage, and SIP-based VoIP technology for providing two-way audio and video streaming to mobile phones and desktop video phones."

But the other hardware surprise for me was Aastra's Clearspan. It's basically an Aastra branded version of Broadsoft on a blade server for enterprise.

Posted in broadsoft, technology, unified communications, video, voip, wimax
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