Tech Data's Senior Product Sales Champion for UC was at the event last night. I spent a few minutes chatting with him about his position, but couldn't really get a definition of UC out of him. Polycom and tele-presence are what he pushes - to me that's not really UC. HD Voice? No we leave that up to Polycom and the vendors. Seems even a tech company has a problem wrapping the head around Unified Communications. (UC doesn't mean the latest gadgets).

XO has some components to build a UC bundle - overlay IVR, Broadsoft SIP Trunking, some straight forward Hosted PBX (with a limited feature set), and Hosted Exchange for the email integration piece.

If the UC Champion thinks UC is tele-presence and video conferencing, what does that say about well defined the term is in the Industry?