Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

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Two More Acquisitions

February 9, 2011

According to a letter to PAETEC employees, "Earlier today, we announced plans to acquire XETA Technologies, Inc. which will dramatically expand our capabilities to serve customers with unique, equipment-based solutions nationwide. XETA is very similar to Quagga (or what we used to call PAETEC ISG), providing innovative solutions to enterprise customers while delivering exceptional customer service."

PAETEC is using this $61M acquisition to boost its Managed Services business to the enterprise space. But at the same time they are worrying the Channel.

ITEXPO Dinner Plans

February 3, 2011

So last night was the dinner gathering where I invite everyone to come have a Dutch treat meal with some great conversation. Last night was no different. Maybe this show should be known as the end to end communications solution show because when you are here you meet everyone who touches the space.

End users looking for deployment and install answers.

The Emergence of Cloud Telephony

February 2, 2011

So my panel this morning on Trends and Future of VoiP/Telco 2.0: the Emergence of Cloud Telephony with Cbeyond and Dialogic was standing room only. The slide deck is here:ITEXPO-East-2011-Emergence of Cloud Telephony.

We discussed the trend of SMB to move to the Cloud for not just Voice. We hit on deployment, security, Fax over IP, and benefits.

Changes in Customers, Changes in Attitude

January 30, 2011

In an article by Gary Kim, Matt Bramson, Inphonex chief marketing officer, sais some interesting things about telecom sales to SMB.

Bramson suggests that "People also increasingly are comfortable configuring their own solutions and are used to getting support from user communities. ...

Free Conference Services Blocked

January 27, 2011

Over on a Voice Ops listserv, some ITSP's are discussing blocking access to free conference calling services. One, I'm not certain that is legal. I think a complaint to the FCC could make an ITSP's day go south.

Two, bad press from blocking could lead to negative branding.

Bits and Pieces

January 24, 2011

The TCA has over 370 agent members now. Certification is underway. Are you becoming a Certified Telecom Professional?  

STS Telecom and Saturn Telecommunications became part of Deltacom today, which is now EarthLink Business, according to an FCC filing.

Cox Business on Hosted PBX Roll Out

January 20, 2011

I recently interviewed Mike Bolognini, vice president of Cox Business and Hospitality Network in Las Vegas, about the planned rollout of Hosted PBX in Southern Nevada. Below are Mr. Bolognini's responses.

RAD: What is the biggest challenge you will face as you plan the rollout of Hosted PBX in Southern Nevada?

COX: The introduction of any new technology brings with it a learning curve.

Google Voice LNP Available?

January 20, 2011

What Does That List Mean?

January 12, 2011

There are always lists. Everybody comes up with Top 10, Top 5, Best of, blah, blah, blah. What does the list actually mean though?

For years I have heard about the JD Power awards, but have no idea what the criteria for winning one is.

2 More Acquisitions

January 6, 2011

Rumor from SFGate is it that Skype bought Qik for $100 million. Qik's smartphone video streaming service has grown to 5 million users. That doesn't mean revenue though - and Skype should know, right? Only 6% of its 124 million users contribute to the bottom line.

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