By Nick Maier
I recently represented RedSky before the California Public Utilities Commission (CPUC) hearings recently regarding E911 for enterprises that use Multi-line Telephone Systems (MLTS) in the State of California. The CPUC has regulatory jurisdiction over the 9-1-1 Emergency Calling network in CA including all PSAPs and telecommunications service providers in the State. California's Public Safety Answering Points (PSAPs) have identified an increasing problem of 9-1-1 calls coming from enterprises that use MLTS systems (PBXs, IP/PBXs, SIP PBXs) that do not have a location established for the 9-1-1 caller. This results in calls being sent to the wrong PSAP or emergency responders being dispatched to the wrong location. Continue Reading...
I recently represented RedSky before the California Public Utilities Commission (CPUC) hearings recently regarding E911 for enterprises that use Multi-line Telephone Systems (MLTS) in the State of California. The CPUC has regulatory jurisdiction over the 9-1-1 Emergency Calling network in CA including all PSAPs and telecommunications service providers in the State. California's Public Safety Answering Points (PSAPs) have identified an increasing problem of 9-1-1 calls coming from enterprises that use MLTS systems (PBXs, IP/PBXs, SIP PBXs) that do not have a location established for the 9-1-1 caller. This results in calls being sent to the wrong PSAP or emergency responders being dispatched to the wrong location. Continue Reading...
