May 2012 Archives

This complimentary Webinar, sponsored by Angel, will review the Caller Bill of Rights and how to put your callers first on Wednesday, May 30, 2012.

Anyone who has used an IVR understands the common frustrations: listening to never ending menu options, having to repeat information multiple times within the application, and not having the option to reach a person when needed. It seems that well-developed, intuitive, user-friendly IVR systems may be the exception rather than the norm.

The reason?

This complimentary Webinar, sponsored by MSPAlliance and RapidFire, will review how to use Network Assessments to grow your business on May 24, 2012.

Learn about how an automated, secure service in the cloud can remove the burden of managing the complex and error-prone data protection process.

The Network Assessment is arguably the most important and versatile service that a Managed Service Provider can offer.  There are now inexpensive tools available that allow you to perform this highly valuable service very quickly, and at little cost to you.