Greg Galitzine's VoIP Authority Blog

Trade shows serve as a wonderful opportunity to meet with a large number of companies and individuals in a very condensed time frame. Today I got to meet with a rather large and diverse group of companies operating in the IP Communications space.   First among today's meetings was a visit with Todd Woodstra, vice president of unified communications and emerging markets for SpinVox, the voicemail to text company.   SpinVox captures spoken messages and converts them into text. It then delivers these messages via e-mail.   On Tuesday, SpinVox announced that they were playing a major part in Avaya's new Speech to Text solution, along with Mutare Software's EVM gateway.   SpinVox provides the core recognition technology that provides the conversion of the voicemail file to text.   According to Woodstra, SpinVox is only company in this space that can provide the needed scalability to yield a successful solution. To drive the point home, he told me that SpinVox is already deployed at 13 carriers spanning 5 continents.   The service bridges silos of audio files into text and makes those files actionable and searchable, which empowers end users.   I look forward to trialing the SpinVox solution shortly.     Yesterday I wrote about Mitel and how they were getting into the Telepresence space in addition to offering an upgraded suite of Unified Communications solutions.   Today I spoke with Mitel's Kevin Johnson, director of analyst and consultant relations, who shared more details about the company's announcement.   In addition to the telepresence portion of the announcement, Johnson spoke of several upgrades including a revamped UC desktop client for users (Mitel Unified Communicator) and extended mobile integrations for Windows Mobile and Nokia devices and a similar integration on Blackberry devices, which enable mobile users to access PBX functionality when on the go.   Johnson touched on the economy and mentioned that in these trying economic times, UC solutions must offer fast, well defined payback to be seriously considered.   Johnson said Mitel offers UC Solutions "for the real world" -- marketing speak that underscores the company's pragmatic approach to marketing products and benefits to the real world.     I also met with Mike Storella and Michael Knieling of snom, who were excited with the launch of their latest desk phone, the snom 820.   The new 820 phone includes snom's foray into the wideband audio space, and features the company's klarVOICE technology.   Other features include an HD display, WiFi functionality which offers a way to deploy the phone quickly without having to draw a wire to the desk, secure VoIP with SRTP and TLS as well as all the usual standard advanced business-class calling features one expects on a device of this quality.   Storella mentioned that the phone was competitively priced, and that he has high hopes for this new line.