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Greg Galitzine

January 2007

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The FBI and Full-Pipe Recording

January 30, 2007

Scott Coleman has another installment in his ongoing discussion of Lawful Intercept. Today, Scott discusses the so-called “full-pipe recording" approach that the FBI is using to tap into some digital streams.   This is fascinating stuff, and for the VoIP Service Providers among my readers, it’s critical that you should be doing something ahead of the May 14th deadline for CALEA compliance.   I urge you to check out Scott’s blog, and feel free to send him any questions you might have regarding Lawful Intercept.

Zultys Announces Distribution/Training Partner

January 26, 2007

Zultys Technologies and Computer Telephony Distributing (CTD) of Greenville, S.C., today announced they have broadened relations with the appointment of CTD as a major distributor and authorized trainer for channel partners in select U.S. markets.   CTD, which specializes in VoIP SMB and enterprise-class solutions, has become a main distribution point in the United States to help value-added resellers (VARs) take full advantage of the features and functionality built into  MX30 and MX250 Enterprise Media Exchange systems from Zultys. As part of the channel distribution arrangement, Zultys has also appointed CTD to be an authorized trainer for Zultys Certified Systems Engineers (ZCSE) courses, enabling CTD to train and certify business partners, effective immediately.

ITEXPO: Friday Recap

January 26, 2007

It’s Friday. Closing day of Internet Telephony Conference & EXPO: the first major VoIP event of 2007.   ITEXPO was by all measures a success. From my perspective, the conferences went well, with some of the sessions overflowing into the halls. Attendance at InGate’s SIP Trunking seminar surpassed expectations, and the Voice Peering Fabric sessions were so popular we needed to move the venue to a larger room.   Yesterday’s General Sessions went well, with keynotes from Cisco’s Laurent Philonenko and Spanlink’s Brett Shockley (they gave a shared presentation) and Michael Tribolet of Vonage.   The Spanlink/Cisco keynote focused in on the transformational power of unified communications.

ITEXPO: InGate SIP Trunking Seminar

January 24, 2007

I had a great meeting with a number of folks who are participating in the InGate-sponsored seminar on SIP Trunking that is taking pace here at ITEXPO in Ft. Lauderdale.   Among the panelists I had the chance to interview in a round table format were Olle Westerberg and Steve Johnson of InGate; Chris Sibley and Greg Rothman of CBeyond; Jeff Wissing of ObjectWorld; John Casselman of ShoreTel; Richard Shockey of NeuStar; and Todd Landry of Sphere Communications.   The overall feeling, summed up by Richard Shockey, is that “SIP Trunking is THE story of 2007.”   The conversation ranged widely to include fixed-mobile convergence, security, standards, partnerships, the channel… we covered a lot in the short time allotted to us.   I’ll have much more on this in the coming days.   In the meantime, if you are already at ITEXPO in Ft. Lauderdale or if you’re planning to come down tomorrow or Friday, I urge you to check out the Ingate SIP Trunking seminar in room 114 of the Broward County Convention Center.  

Dialogic Re-Emerges at ITEXPO

January 24, 2007

This morning, Dialogic announced its new Dialogic Partner Program at Internet Telephony Conference and EXPO (ITEXPO), which is currently taking place in Ft. Lauderdale.   According to Jim Machi, vice president of Marketing at Dialogic, the partner program was conceived “…to give both channel and application customers the ability to leverage the power of the Dialogic brand.”   According to the Dialogic press release announcing today’s news, ITEXPO is the first industry event where companies are exhibiting in the Dialogic pavilion as Dialogic partners.   Exhibiting partners at ITEXPO include:
  • ActiveVoice
  • Adtech Global Solutions
  • Alliance Systems
  • CommLogik
  • Envox Worldwide
  • Interactive Intelligence
  • Intervoice and
  • Paracon
  Some of the benefits of the Dialogic Partner Program include the ability to help Dialogic customers capture revenue opportunities, shorten time-to-market, and expand within market segments.   Another major advantage of the Dialogic Partner Program is the ability of the program to help Dialogic partners profit from innovation by assisting them in developing new market solutions and shortening time-to-revenue.   The program includes a Partner Resource Center to help align overall marketing strategy and promote dynamic sales tactics.     I’m really happy to welcome Dialogic back into the fold, and I for one am thrilled that they chose to use ITEXPO as the stage for their re-emergence into the IP Communications fold.   I actually received a press release from another conference company touting the fact that Dialogic was having a coming-out party in another city, approximately two months from now.

New Software Release: Allworx 6.5

January 24, 2007

Allworx has chosen Internet Telephony Conference & EXPO to share with me the details of their latest software release, Allworx 6.5. The software upgrade affects the whole family of products, including the 6x, 10x, and 24x platforms.   The new functionality includes the following:  
  • Enhanced T1 Provisioning Capabilities
  • New Multisite Extensions
  • IMAP4 Support
  • Enhanced Conference Call Support, and
  • New Presence-Specific Messaging
 Allworx continues to serve the SMB market in a variety of interesting ways. Sandra Gault of Allworx told me of a dealer that is combining the Allworx platform with service from Bandwidth.com to offer a hosted SMB VoIP service to customers. So far the take-up has apparently been good, and the recurring revenue stream makes it a win-win for the dealer as well.  

ITEXPO: First Keynotes Completed

January 23, 2007

ITEXPO has begun.   Rich Tehrani, President of TMC and ITEXPO Conference Chairman, kicked off the conference with some words about what is driving our industry.   But first, in what has become sort of an ITEXPO kickoff tradition, Rich polled the audience to find out who traveled the furthest to attend. Responses showcased a truly international presence as attendees sounded off from destinations as diverse as Brazil, Russia, South Africa, Switzerland, Midwestern Canada, and other far-flung places.   Addressing the industry drivers, Rich pointed to the fact that there is more money flowing around the telecom space since any time since 2000. Private equity is funding acquisitions, and these acquisitions are changing the landscape of telecom.   Rich also cited several recent high-profile events, and noted that these too would have far-reaching consequences in the coming year.
  • AT&T’s promises to support net neutrality might spur other carriers to act accordingly and hold off on making any incursions on people’s ‘net freedoms.
  • Cable companies and the FCC. Will regulations hamper cables growth?
  • iPhone.

ITEXPO: First Keynotes Completed

January 23, 2007

ITEXPO has begun.   Rich Tehrani, President of TMC and ITEXPO Conference Chairman, kicked off the conference with some words about what is driving our industry.   But first, in what has become sort of an ITEXPO kickoff tradition, Rich polled the audience to find out who traveled the furthest to attend. Responses showcased a truly international presence as attendees sounded off from destinations as diverse as Brazil, Russia, South Africa, Switzerland, Midwestern Canada, and other far-flung places.   Addressing the industry drivers, Rich pointed to the fact that there is more money flowing around the telecom space since any time since 2000. Private equity is funding acquisitions, and these acquisitions are changing the landscape of telecom.   Rich also cited several recent high-profile events, and noted that these too would have far-reaching consequences in the coming year.
  • AT&T’s promises to support net neutrality might spur other carriers to act accordingly and hold off on making any incursions on people’s ‘net freedoms.
  • Cable companies and the FCC. Will regulations hamper cables growth?
  • iPhone.

Arnold, Robins to Partner

January 23, 2007

Robins Consulting Group (RCG) and J Arnold & Associates (JAA) announced a new partnership that includes the two firms joining forces to   “…provide an array of marketing, communications, strategy consulting and market research services to their growing roster of IP communications technology vendors and service providers.”   Rich has more on this latest industry partnership in his blog on Tehrani.com. I just wanted to wish Jon and Marc the best as they join forces. I've had the pleasure of working with both of these gentlemen, and I look forward to seeing their joint venture become a success.

VoIP Security Predictions for 2007

January 22, 2007

I'm here in Ft. Lauderdale, and I'm taking a bit of a break from the set-up to draw some attention to a recent post on Mark Collier's VoIP Security Blog.   Mark Collier knows a thing or two about security. As CTO of SecureLogix Corporation, an enterprise telephony management and security company, Collier is responsible for technology research, development, and related intellectual property, including a special focus on VoIP security solutions. Mr. Collier is also a founding member of the VoIP Security Alliance (www.voipsa.com), an industry group focused on VoIP security education.   Back to the point, Collier has posted a series of predictions regarding VoIP security on his blog.   According to Collier, “Enterprise VoIP deployments will continue to ramp in 2007, and the frequency and severity of VoIP-specific attacks will increase as well.” He also believes that Denial of Service (DoS) will continue to be the most significant threat to VoIP. Here are the Top 10 predictions, according to Collier:   1) There is no doubt that VoIP security attacks have taken place, but very few have been widely publicized. I predict that in 2007, we will see enterprise VoIP systems attacked and the results publicized.

Skype's New Pricing, AT&Free, and I'm off to ITEXPO!

January 19, 2007

Skype yesterday introduced a new pricing structure whereby they are rolling out new domestic calling plans for two dozen countries, where users will pay a monthly subscription fee as well as a connection fee but will not be held accountable for any per-minute charges.   The so-called Skype Pro plans will be priced at approximately $6.50US.   The per-call SkypeOut connection fee for these calls within a given country to a regular phone or mobile device will come in around 5 cents per connection.   I find it ironic that in the day that Skype is rolling out new PRICING schemes, AT&T announced something that essentially costs NOTHING.   The AT&T Unity plan, goes into effect this Sunday, January 21, and according to the AT&T announcement, it will bring together home, business and wireless calling and enables a calling community of more than 100 million AT&T wireless and wireline phone numbers.   That would make this the largest such unlimited calling community in the U.S.   Here’s the corporate pitch:   AT&T Unity customers can call or receive calls for free from any AT&T wireless and wireline phone numbers nationwide without incurring additional wireline usage fees or using their wireless Anytime minutes. In addition to free domestic calling to and from AT&T numbers, the AT&T Unity plan includes wireless service with unlimited nights and weekend minutes, and a package of Anytime Minutes.   Skype is figuring out ways to get current customers to pay more, and AT&T is figuring out ways to entice new customers through free offers.   I don’t know. It just struck me as worthy of a mention.     On another note, I’m off this Sunday to the year’s first major IP Communications event: Internet Telephony Conference & EXPO (ITEXPO) which is taking place in Ft. Lauderdale, FL next Tuesday–Friday.

Ballmer, Zafirovsky On Unified Communications

January 18, 2007

With much fanfare, and the requisite loud introductory music, the Innovative Communications Alliance — which is the Microsoft/Nortel Unified Communications initiative announced back in July, 2006 — the two companies held a press conference to announce some new developments.   The event had the production values of bona fide television show, which should not be all that startling considering it took place in the cozy confines of Studio 8H in Rockefeller Plaza, — the studio where Saturday Night Live is taped — with an estimated 150–200 media, analysts, and customers in attendance.   The crowd gathered to hear Microsoft’s CEO Steve Ballmer and Nortel’s CEO Mike Zafirovski, together with the first high-profile customer of the unified communications solution, Johan Krebbers, Group IT Architect & Advisor of the Shell CIO Council of Royal Dutch Shell.   According to Ballmer, “The average employee gets over 50 messages a day across up to seven different devices or applications. Software can and will help address the ongoing challenge of managing communications and this challenge is the driving idea behind our alliance with Nortel. Together we will evolve VoIP and unified communications to integrate all the ways we contact each other in a simple environment using a single identity across phones, PCs and other devices.”   “We are executing forcefully on the vision of this alliance and have made tremendous progress,” Zafirovski added. “We completed the planning stages and are now delivering unified communications solutions to businesses around the world.

Guess Who’s Back? Back again… Zultys' Back...

January 12, 2007

No not Slim Shady. Not even Iain Milnes.   Zultys Technologies has gotten up, dusted itself off, and is itching to get back in the game.   According to a recent letter to “Customers, Partners, Friends and Colleagues,” new company President Avi Weinrib is excited about the opportunity to reinvent Zultys, and he invites everyone to “…rediscover the management team to get to know who we are; and, more importantly, to find out more about our plans for the future of the company.”   Weinrib takes an important first step in addressing the market and reassuring the industry that he intends to lead his company back to prominence in the IP communications space.   As CEO, I’d like to assure you that we have literally worked day and night over the course of two months to ensure all key departments such as accounting, manufacturing, sales, technical support, and engineering are all running efficiently. U.S.

Avaya to Buy Ubiquity Software

January 12, 2007

It’s being reported that Avaya will buy Ubiquity Software Corp. for 74.3 million pounds or about $144 million.   The AP is quoting Mickey Tsui vice president of global communications solutions: “We believe that the addition of Ubiquity’s next-generation software platform to Avaya’s portfolio will help customers and developers enhance the integration of communications technologies and business processes”   Ubiquity provides deployment platforms, applications, development tools and integration technology for converged voice, video and data services. Their flagship SIP Application Server (SIP A/S) is deployed with several the world’s largest telecommunications carriers.   According to Yankee Group, the market for SIP-based Application Servers will reach $4.7 billion by 2009. Yankee Group also believes the advent of IP Multimedia Subsystems (IMS) within carrier IP core networks will further drive the adoption of such products.

BuddeComm: New Telecom Report Focused on US

January 12, 2007

  BuddeComm has released a new report titled, 2006 Telecoms, Mobile, and Broadband in the United States of America.   The report points to VoIP and Triple Play bundles as major drivers in the telecom market.   Traditional landline revenues are forecast to decline steeply as competition from mobile (10% CAGR over the next five years) and VoIP (forecast to triple in subscriber numbers by 2010) continue to chip away, and new disruptive technologies such as WiMAX become a reality.   This report presents an overview of the regulatory environment, and examines developments in wireless, broadband, digital TV, Internet use, and triple play services.   Key highlights:
  • During 2005 landline revenue fell 1.4% to $192.3 billion and telcos lost more than five million voice customers.
  • VoIP has rapidly become one of telecom's fastest-growing segments, growing approximately 80% per annum, reaching around 9 million subscribers by June 2006. By 2015, an estimated 90% of all telephone lines in the USA are expected to be VoIP.
  • The U.S.

Cisco Sues Apple: No iSurprise

January 11, 2007

Cisco announced late yesterday that they are suing Apple, to stop them from using the trademark iPhone. By now everyone is aware that back on December 18, Cisco’s Linksys division released a suite of products with the iPhone moniker, which now appears to be the point that negotiations with Apple over the possible sale or licensing of the iPhone name broke down.   (Word is that there was a deal in place which would allow Apple use of the name.)   Early response is mixed between some suggesting that Apple just rename their offering “Apple Phone” or some other such non-offensive label, and others who seem to believe that the market has already decided that this product will forever be known as the iPhone anyway, so why bother with the lawsuit.   I read in the Comments section of Om Malik’s blog that iPhone is only Cisco’s trademark here in the U.S., which spins up a whole ‘nother interesting angle to this whole mess.   What will happen is anyone’s guess, and there are already a number of blogs out there seeking requests from their readers on coming up with new names for the iPhone.   I’ve got a few ideas of my own:  
  • iCan’t Believe It’s Not Cisco!
  • iCandy?
  • iNfringement?
  • iBob
  What do you think?      

New Blog: Demystifying Lawful Intercept and CALEA

January 10, 2007

In our never-ending effort to stay on top of the latest goings on in the industry, I am proud to announce the addition of a new blog to TMCnet. As of this morning, Scott Coleman, director of marketing — lawful intercept at SS8 Networks, is covering the timely subject of CALEA in his new TMCnet blog.   CALEA, or Communications Assistance for Law Enforcement Act, refers to a law passed back in 1994 that requires service providers to assist law enforcement with the process of wiretapping or “intercepting” communications among suspected criminals.   I say timely, because the industry is now facing down a May 14 deadline, which is the date that all broadband service providers and interconnected VoIP providers must have their networks CALEA compliant.   So what does this mean?   Check out Scott’s blog and you’ll come away with the answers to that question. Welcome Aboard, Scott!    

An Apple Day

January 9, 2007

Apple's stock is currently trading at $91.17, up over 6%. Updating my previous entry, Apple introduced the iPhone today. According to Bloomberg, Apple’s Steve Jobs explained that “…the iPhone will be a widescreen version of the company's iPod, with a touch screen and Internet connection.” TMC's Johanne Torres has the whole rundown here.   In the greatest tradition of Apple, the phone does look pretty cool. In fact Engadget has posted a running timeline of Jobs’ Keynote complete with screenshots aplenty.   Apple also unveiled a sub-$300 video “hub” called Apple TV, which will be available next month.   Jobs said Apple TV will offer 720-pixel high-definition video, an Intel processor, and a 40GB hard drive to store up to 50 hours of video.   The blogosphere is buzzing.   Quoting directly from Slipperybrick, The Apple TV connects directly to a television to allow viewing streamed iTunes content such as movies, photos, TV shows, and music directly on the TV, from up to 5 different PC or Mac computers at a time. There is also a feature to auto-sync the content of the hard drive to one computer which would allow your content to be easily updated.

Apple Launches Phone. This Time, It's For Real

January 9, 2007

Well, it’s finally here. Apple introduced the iPod Phone today. According to Bloomberg, Apple’s Steve Jobs explained that “…the iPhone will be a widescreen version of the company's iPod, with a touch screen and Internet connection.”

The announcement came at Macworld Expo in San Francisco.

There will definitely be more coverage today on TMCnet.

Report: 60% of all US Homes Will Have Broadband

January 8, 2007

Pike & Fischer has a report just out that claims that nearly 60 percent of all U.S. homes will be subscribed to broadband by year’s end The report also maintains that cable operators will come close to losing their majority, with their share of the high-speed Internet market falling to slightly more than 50 percent as DSL and fiber (FTTx) deployments by telcos represent the fastest growing number of new broadband customers.

Among the other findings in Pike & Fischer’s Broadband Business Outlook 2007:

• Roughly two million U.S. households will subscribe to the new video services from the major Bell companies in 2007;
• Cablecos will pass Vonage's lead in the voice-over-IP market; and
• Broadband wireless will improve the quality of mobile video services and help drive up adoption rates.





CES and The 'New Journalism'

January 8, 2007

The Consumer Electronics Show kicks off this week and already I’m seeing a slew of releases from vendors exhibiting at the event.

These press releases are appearing in my Inbox ‘the old fashioned way’ — from the PR firms representing their clients, who create and then send these releases to their lists of editors.

Andy had an interesting post over the weekend, about how today’s technology is enabling a new breed of journalism, which allows people to get their news from infinitely more sources and with infinitely more viewpoints than ever before.

Check out Andy’s blog, and don’t forget to keep checking back to TMCnet for all the relevant news emanating from CES this week.

Rich on Military Order of the Purple Heart

January 5, 2007

Rich has a great article today on how VoIP is changing the lives of disabled veterans.

Specifically, Rich writes about the excellent work Ken Smith is doing as Program Manager at the Military Order of the Purple Heart (MOPH).

The group will be exhibiting at the upcoming ITEXPO in Ft. Lauderdale this month (January 23–26). Attendees will have a chance to see how the innovations of IP communications have improved the lives of disabled veterans around the world.

Welcome to 2007!

January 2, 2007

Happy New Year everyone!   I hope the holidays have been good to you.   So far my 2007 seems to be shaping up, with my beloved J-E-T-S Jets! Jets! Jets! already safely through to the playoffs, playing football in January.     Also, everyone is predicting another great year for VoIP and many of the related technologies we cover.
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