PBX

The Worst News Day so far for Google and Apple

This has been a rough news day for Apple and Google – it started with information regarding a class-action lawsuit pertaining to handshake no-poaching agreements and from there we have news of just how onerous the iBooks 2 policies are...

Sprint Telehealth and M2M Event 2011

Last week I spent time at the Sprint Telehealth and M2M Event which they call Emerging Trends and Solutions in Telehealth, Remote Patient Monitoring and Wellness Forum. It was an intimate event but full of partners like Digi and many...

Did Social Just Make UC Irrelevant?

If you are working with a phone system maker who isn’t innovating rapidly, beware - their days could be numbered. I hate to be sensational but you have to wonder, with real-time video & voice communications embedded into social networks...

Mitel to Come Out Swinging, Will They Connect?

This past January I wrote a piece which compared Mitel to ShoreTel titled Is ShoreTel filling the Nortel Void and since the post Mitel has been in a state of flux with a new CEO Rich McBee recently joining. When...

Skype Pre-IPO Report Card

It was back in 2007 when my fellow bloggers and journalists told me that Skype was a dog, had no future, couldn’t make money and wasn’t going anywhere. I begged to differ – the way I saw it the company...

Digium Asterisk World Keynote at ITEXPO

We are very excited to have Danny Windham, the CEO of Digium - the company behind the open-source, Linux-based communications server/PBX speak at ITEXPO as a keynoter. His participation is officially part of the collocated Digium/Asterisk World event and Danny...

ShoreTel Filling the Nortel Void?

Jeff Wiener at The Telecom Blog predicts 2011 will be a huge year for ShoreTel and as supporting evidence he cites distribution deals with Catalyst/Scansource and Westcon - traditional Avaya partners. He quotes ShoreTel's Kevin Gavin who says the company...

Digium Asterisk World Returns to ITEXPO East 2011

Digium Asterisk World Demo Theater from Past ITEXPO Event in Miami, FLTMC is thrilled to have Digium Asterisk World return to ITEXPO this February 2-4, 2011 in Miami, FL. Here is a quote from Digium from a press release which...

Astricon Asterisk Videos Posting

Danny Windham Welcome to AstriCon 2010My team is posting much of the footage from the recent Astricon show - clicking on any of the links below will lead you to the location where you can view them. Is This Line...

Microsoft Lync Server 2010 Impresses

TMC’s Tom Keating reported the fact that Microsoft OCS will be called Lync going forward and the name is much more conducive as a Skype alternative as asking someone to Lync you sounds much better than asking them to...

Google and Microsoft Telecom Failures: Lessons Learned

Let's start this piece by saying it is meant to be constructive and that people who live in glass houses should never throw stones. Unlike many writers, I am also the CEO of a media company which means I get...

Apple Pages for iPad Gets Update

I spent yesterday morning in New York talking with Ooma and I decided to take only my iPad to the meeting. Normally you know me as the buy who lugs a bag full of gadgets, chargers and batteries everywhere I...

Interop 2010 Las Vegas Videos Start to Post

My team and I had hundreds of meetings at Interop 2010 in Las Vegas last week. We recorded about 80 video interviews in short, digestible nuggets full of the information you need to make intelligent buying decisions. We expect to...

Epygi Adds PBX Features, Moves Upmarket

One certainty in the world is that feature wars often get fought in the battle to win the most customers. If you don't beleive me, think of how few features your car had 15 years ago compared to today. In...

Will Avaya's Nortel Acquisition be a Success?

Avaya recently completed its acquisition of Nortel's assets and the most important question in the enterprise communications space for 2010 is what happens next. Avaya and Nortel were two of the industry's most dominant players and also fiercely competitive -...

SIP Trunking Providers

One of the areas of IP communications which is seeing tremendous growth is SIP trunking providers and suppliers and the reason is simple - the technology saves companies money and increases their telecom flexibility and ability to boost productivity. The...

Alteva Showcases Hosted UC Solutions

As the hosted IP communications market has grown, so has Alteva, a company providing services such as hosted PBX. With customers ranging from 100-6,000 users, the Broadsoft-powered provider adds bells and whistles to traditional hosted telecom solutions. These include UC...

Skype's Enterprise Assault

Skype has been doing a great job integrating with Asterisk, ShoreTel, Nortel, Cisco and others. It took years to get the ball rolling but now the momentum is strong and further shows just how serious the software-based phone company is...

Junction Networks Update

I had a chance to speak with Michael Oeth (pronounced "Oath") the CEO of Junction Networks regarding his company's new offering my.onsip.com, a rich UC interface for the PBX. Offering features such as click-to-call and drag-and-drop calling, there are also...

Nortel: Unified Communications Reduces Healthcare Costs

Companies have spent hundreds of millions of dollars over the decades to ensure their contact centers are as efficient as possible. In a business where you have hundreds of agents in a call center you have to worry about any...

ITEXPO West 2009 Day 2 Start

I had a great time last night networking with people from ITEXPO, 4GWE, M2M Evolution Smart Grid Summit and the other events here in downtown Los Angeles. After the reception, I went to a dinner at the Westin Bonaventure show...

ShoreTel CEO to Speak at ITEXPO

ITEXPO West 2009 will be the first time the CEO of ShoreTel John Combs will be speaking at our show and we are thrilled to have him there. ShoreTel has made a name for themselves over the years by developing...

Thoughts on Avaya/Nortel and the DOJ

Jeff Wiener is President of Digitcom Canada and an Avaya dealer who believes that the DOJ should rubber stamp the Avaya/Nortel merger without much fuss. He explains that the field is extremely competitive and furthermore that the competition is also...

Terry Matthews to Keynote ITEXPO West 2009

Over 70 companies founded by one person in one industry - communications/technology (to be fair he owns hotels and golf courses as well). Over the years, tens of thousands of people were hired because of the vision of Sir Terry...

IPhones Become Enhanced Services Platforms

One of the first truly useful wireless devices was the Palm 7 as it had a screen big enough to be useful and a stylus which allowed typing so a user could interact with web pages. As I recall, there...

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