VoIP & Gadgets Blog

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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Former Apple & Pepsi CEO John Sculley to Keynote at ITEXPO's StartupCamp7

January 15, 2013

John Sculley has lead an interesting business life, including being a former CEO of Apple and Pepsi. Here he is standing next to legendary Steve Jobs in 1984 as they debut a new Macintosh computer in 1984.

John Sculley has been an innovator since his youth. By the age of 10, Sculley was dismantling radios and converting them into intercoms.

Posted in Apple, ITEXPO, TMCnet, Technology and Science

Tagged: apple, ceo, cola wars, itexpo, john sculley, michael j. fox, pepsi, startupcamp7 : Related Tags: apple pepsi, pepsi, sculley, michael, apple

2013 - The Year of WebRTC

January 9, 2013

WebRTC has been making great strides of late. A few companies using worth checking out are bistri, Plivo, and twelephone. I'm in the process of testing bistri and twelephone, but I did actual use Plivo's proof-of-concept WebRTC offering, which I'll get into a in a moment.

First an overview of bistri and twelephone. bistri is pretty interesting because it lets you link with Facebook, Google, Windows Live, Yahoo, Jabber/XMPP, and Вконтакте.

Posted in Google, SIP, TMCnet, Unified Communications, VoIP, WebRTC

Tagged: alec saunders, bistri, facebook, plivo, twelephone, twitter, video conferencing, voip, webrtc : Related Tags: messaging platform, voice video, google windows, solutions providers, using webrtc, webrtc

Intel's North Cape Super-thin ultrabook/tablet Haswell Reference Design Impresses

January 8, 2013

At CES in Las Vegas, Intel discussed their next-gen chip road-map, including new ultra-low power Haswell processors powering ultra-thin notebooks/ultrabooks and desktop computers. One of the most interesting demos was Intel showing off a reference laptop called North Cape featuring their 4th generation Haswell chip inside. Like my favorite Samsung 700T tablet (primary tablet), the North Cape is a hybrid tablet / ultrabook. The North Cape hybrid tablet / ultrabook sports a 13.3" 1080p screen, with a removable keyboard dock and sporting 13 hours of battery life when the keyboard is attached (10 hours when in tablet mode).

Posted in Gadgets, TMCnet, Tablets, Technology and Science

Tagged: apple, haswell, hybrid tablet, intel, ipad, microsoft, netbook, north cape, processors, reference design, tablet, windows : Related Tags: reference design, hybrid tablet, locking mechanism, tablet ultrabook, tablet, keyboard

Facebook Testing Free VoIP calling in Messenger app

January 3, 2013

Well, well, well - just days after my "Skype vs. Facebook - How WebRTC Will Turn Friends into Enemies" post where I said Facebook could crush Skype if they chose to get into VoIP, Facebook released a new version of Facebook Messenger for iOS that sports VoIP features.

According to the Verge, "Facebook today began testing a new feature in its Messenger app that lets Canadian users call each other for free anywhere they have a Wi-Fi or cellular data connection. The test for now only applies to Messenger for iOS, but could roll out to Android users, as well as people worldwide, if the test goes well."

I just tried it out on my iPhone and so far it's only one-way voice messages that you record and send to your Facebook friends.

Posted in Facebook, Google, Skype, Social Networking, TMCnet, Unified Communications, VoIP, WebRTC

Tagged: apple, facebook, ios, phone numbers, skype, voip, webrtc, wifi : Related Tags: facebook, skype, messenger, webrtc, voice, friends

Logitech BCC950 ConferenceCam Review

January 3, 2013

The Logitech BCC950 ConferenceCam is an innovative product marking a trend away from high-end in-room video conferencing systems toward smaller, inexpensive video systems that leverage desktop PCs or laptops, along with inexpensive USB cameras. These USB cameras often have the same if not better optics than higher-end video conferencing camera models but at a fraction of the cost.

The Logitech BCC950 ConferenceCam actually fills a niche between large room conferencing systems and computer webcams, offering a plug-and-play videoconferencing system that sports a Carl Zeiss lens, 1080p HD video, 30 fps, high-quality omni-directional microphone/speakerphone with a range of 8 feet, and the ability to pan, tilt, and zoom from the unit itself or the included remote control. It uses UVC H.264 so no driver installation is needed on PCs or Macs to get up and running.

I tested the BCC950 ConferenceCam on a Windows 8 x64 desktop PC with an Intel i7 3.07Ghz processor and 16GB RAM. I was very impressed with the feature-set and performance.

Posted in Accessories, Computer Hardware, Gadgets, Reviews, Unified Communications, Video Conferencing, Video Hardware & Software, VoIP

Tagged: 1080p, bcc950, camera, carl zeiss, conferencecam, h.264, hd, logitech, review, skype, usb, video conferencing : Related Tags: video conferencing, remote control, directional arrows, active speaker, video quality, video

Skype vs. Facebook - How WebRTC Will Turn Friends into Enemies

December 27, 2012

Facebook and Skype currently enjoy a friendly relationship that all started back in 2011 when Facebook collaborated with Skype to integrate these two popular social networks. They then deepened their partnership by offering direct Facebook video calling. But I always wondered why Facebook didn't offer their own VoIP service. They own the largest social network in the world and could crush Skype if they so chose.

Posted in Facebook, Skype, Social Networking, TMCnet, Video Conferencing, VoIP, WebRTC

Tagged: facebook, skype, tony bates, video conferencing, voip, webrtc : Related Tags: active users, million active, voice video, skype users, billion active, facebook

Samsung is Kicking Ass - Everyone's Ass...

December 18, 2012

Samsung is kicking ass - as in everyone's ass. They're kicking Apple's ass in smart phones, they're kicking Sony's ass in TVs, and they're kicking Nokia's ass in smart phones, Nokia no longer the top selling cellphone maker in the world. For the first time in 14 years, Nokia will not be #1 in the global cellphone business on an annual basis at the end of 2012. Instead, Samsung is now the world's #1 mobile handset maker according to a new study from iSuppi.

Posted in Android, Apple, Digital Cameras, Gadgets, Home Entertainment, Mobile Phones, TMCnet, Technology and Science, Wireless

Tagged: apple, consumer electronics, gadgets, galaxy, mobile phones, nokia, samsung, sony, south korea, wireless : Related Tags: smart phones, samsung kicking, kicking, samsung, nokia

Level 3 Layoff Rumors

December 14, 2012

I received some information from a source claiming to work for Level 3 Communications. He stated, "They are not doing well. Just laid off 4% of the workforce. 14% planned in January."

File this under pure speculation / rumor at this point. I am going to contact my Level 3 ASAP to confirm.

Posted in Internet, TMCnet, VoIP

Tagged: layoffs, level 3, network, voip : Related Tags: level, making, growth, company

Voxeet Launches 3D Audio Conferencing App for iPhone & Android

December 12, 2012

Voxeet.com today launched their immersive 3D audio conferencing app for iPhone and Android. Voxeet's new apps enable participants to switch among devices without disrupting the conversational flow of Voxeet-based conference calls. I took the app for a spin using an iPhone 4S, iPhone 5, and Android-based Samsung Galaxy SIII.

After installing the app you have the option of connecting to Facebook so you can send invites as well as the option of importing your contacts as seen here:

After installing the app, I had two co-workers test this with me - Rich Tehrani and Erik Linask. After launching the app I called Rich and when he accepted the call we were immediately put into conference.

Posted in Android, Apple, Mobile Phones, TMCnet, Unified Communications, VoIP, Wireless

Tagged: 3d audio, android, audio conferencing, avaya, diamondware, iphone, patents, surround sound, voxeet : Related Tags: iphone android, audio conferencing, natural conferencing, background noise, samsung galaxy, conference

ITEXPO Miami - Important Conference Program Updates

December 10, 2012

TMC today released an updated conference program for their ITEXPO Miami 2013, the world's largest and best-attended communications and technology conference and trade show. The event, held January 30 - February 1, 2013 at the Miami Beach Convention Center in Miami, Florida, combines an innovative series of educational programming with networking opportunities for technology buyers, sellers, resellers and manufacturers.

Since its launch in 1999, ITEXPO has been the bi-annual meeting place where next-generation communications innovations are on display, and vendors meet end users to develop new relationships and business partnerships.

The program is anchored by noteworthy keynote presentations from Telef�nica and Level3 Communications, panels on the future of cloud computing, the evolution of the telecom service provider, and StartupCamp7: Comms Edition, a networking and early stage startup event.

Posted in ITEXPO, TMCnet, Technology and Science, Unified Communications, VoIP, WebRTC, Wireless

Tagged: conference, itexpo, miami, tmc, tmcnet : Related Tags: itexpo miami, service provider, asterisk world, cloud computing, miami beach, itexpo

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