Tom Keating : VoIP & Gadgets Blog
Tom Keating
CTO
| VoIP & Gadgets blog - Latest news in VoIP & gadgets, wireless, mobile phones, reviews, & opinions

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

Full Story »

Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

Full Story »

Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

Full Story »

Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

Full Story »

Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

Full Story »

VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

Full Story »

Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

Full Story »

Localphone.com Offering Free Calls To Taiwan

November 8, 2012


Localphone.com is rewarding customers with unlimited free calls to Taiwan to Taiwan for a week. The free offer applies to calls made to landline numbers in Taiwan and is available to all Localphone customers from 12pm GMT 8th November until 12pm GMT 15th November 2012.

After the promotion ends calls to Taiwan will be charged at the normal cheap Localphone rate of 1.6¢ USD / 0.8p GBP or 1.4c EUR per minute.

CEO of Localphone, Paul Cusack said, ‘At Localphone we like to reward our loyal customers and thank them for continuing to use the service.  This week, we’re giving away free calls to Taiwan and we hope our customers make the most of the offer to call their loved ones abroad.’

For users who are not already Localphone customers, they can sign up to Localphone for free and then they will be eligible to call Taiwan for free. 






How to Setup a Wi-Fi HotSpot in Windows 8

October 31, 2012

Have you ever wanted to share your wired-only connection and turn it into a Wi-Fi hotspot? How about turn your wireless EVDO, 3G, or 4G wireless Internet connection into a Wi-Fi hotspot? Well, with Windows 8 you can! Actually, Windows 7 supports this too, though not many people know about it.

Asterisk 11 - What's New! [VIDEO]

October 26, 2012


At AstriCon we finally heard about the new features in Asterisk 11. One of the most exciting features is WebRTC, which I wrote about earlier, including videos. On the last day of AstriCon, four members of the Asterisk team got on stage in front of hundreds of AstriCon attendees and unveiled what's new in Asterisk 11, including insights as to how and why they added these particular features. One new feature is a unique Call IDs record associated to each and every call to enable powerful Call ID logging.

Still decent AstriCon Attendance on Last Day

October 25, 2012

WebRTC Demo Plus WebRTC Asterisk Integration

October 24, 2012

At AstriCon at sat in a jam-packed session on WebRTC, which featured Digium's Joshua Colp and Voxeo Labs / Tropo's Tim Panton. The talk explained how WebRTC is going to change the communications landscape, but more than that they did an actual demo showing a browser-based VoIP call to a WebRTC-enabled Tropo application. The source code was ridiculously short and simple, which means a lot of the complexity has been modularized into the WebRTC spec. I captured the video using my iPhone 4S in 3 video segments.

AstriCon 2012 Luncheon 360 Degree Panorama

October 24, 2012

Dan Jenkins Discusses Asterisk, HTML5, NodeJS with CRM Integration

October 24, 2012

SugarCRM's Clint Oram's AstriCon Keynote [VIDEO]

October 24, 2012

David Duffett AstriCon 2012 Keynote [VIDEO]

October 24, 2012

Featured Events