Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Cyara: Don't Forget the Customer Experience in Digital Transformation

As companies embrace digital transformation (DX), they shouldn’t forget about the customer experience (CX) says Elizabeth Magill, Senior Director, Product Marketing at...

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Stack8: Achieving the Promise of UC and UCaaS

When it comes to UC, quite often, integrators leave when a system is technically up and running, not when it is optimally...

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Hate Calling Companies? 10 Digit Communications Has the Answer

And that answer ironically is, not to answer - by voice anyway... If you have kids, are a kid or know kids (I...

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ZaiLab Powers the Contact Center via AI, ML and AWS

The breathtaking pace of technological innovation has meant that companies have been able to punch beyond their weight class. In other words,...

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Pareteum Lets Carriers and Companies Quickly Integrate Global Mobile Services

Abstraction in tech adds value. Look no further than portable document format or PDF for an abstraction format for documents that revolutionized...

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What's the Story Behind the Sangoma Digium Deal?

  I’ve been asked 2 main questions since it was announced that Sangoma was buying Digium.  First is “what’s the real story?”  ...

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Increasing Productivity is a key aspect of small business voice telephony solution

  There are lots and lots of features with voice telephony solutions.  It’s important not to get carried away with all of...

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Localphone.com Offering Free Calls To Taiwan

November 8, 2012


Localphone.com is rewarding customers with unlimited free calls to Taiwan to Taiwan for a week. The free offer applies to calls made to landline numbers in Taiwan and is available to all Localphone customers from 12pm GMT 8th November until 12pm GMT 15th November 2012.

After the promotion ends calls to Taiwan will be charged at the normal cheap Localphone rate of 1.6¢ USD / 0.8p GBP or 1.4c EUR per minute.

CEO of Localphone, Paul Cusack said, ‘At Localphone we like to reward our loyal customers and thank them for continuing to use the service.  This week, we’re giving away free calls to Taiwan and we hope our customers make the most of the offer to call their loved ones abroad.’

For users who are not already Localphone customers, they can sign up to Localphone for free and then they will be eligible to call Taiwan for free. 






How to Setup a Wi-Fi HotSpot in Windows 8

October 31, 2012

Have you ever wanted to share your wired-only connection and turn it into a Wi-Fi hotspot? How about turn your wireless EVDO, 3G, or 4G wireless Internet connection into a Wi-Fi hotspot? Well, with Windows 8 you can! Actually, Windows 7 supports this too, though not many people know about it.

Asterisk 11 - What's New! [VIDEO]

October 26, 2012


At AstriCon we finally heard about the new features in Asterisk 11. One of the most exciting features is WebRTC, which I wrote about earlier, including videos. On the last day of AstriCon, four members of the Asterisk team got on stage in front of hundreds of AstriCon attendees and unveiled what's new in Asterisk 11, including insights as to how and why they added these particular features. One new feature is a unique Call IDs record associated to each and every call to enable powerful Call ID logging.

Still decent AstriCon Attendance on Last Day

October 25, 2012

WebRTC Demo Plus WebRTC Asterisk Integration

October 24, 2012

At AstriCon at sat in a jam-packed session on WebRTC, which featured Digium's Joshua Colp and Voxeo Labs / Tropo's Tim Panton. The talk explained how WebRTC is going to change the communications landscape, but more than that they did an actual demo showing a browser-based VoIP call to a WebRTC-enabled Tropo application. The source code was ridiculously short and simple, which means a lot of the complexity has been modularized into the WebRTC spec. I captured the video using my iPhone 4S in 3 video segments.

AstriCon 2012 Luncheon 360 Degree Panorama

October 24, 2012

Dan Jenkins Discusses Asterisk, HTML5, NodeJS with CRM Integration

October 24, 2012

SugarCRM's Clint Oram's AstriCon Keynote [VIDEO]

October 24, 2012

David Duffett AstriCon 2012 Keynote [VIDEO]

October 24, 2012

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