Tom Keating : VoIP & Gadgets Blog
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How is Successful Marketing like a Successful 401K?

I was recently interviewed by Content Marketing Examiner on the topic of content marketing and in this interview you get to hear...

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Effectively Telling Your Product's Story

One of the most interesting aspects of my career is watching the thousands of companies I have met over the years make...

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Dialogic and Cisco Round Out Day's NFV News

It’s been a busy week regarding NFV and the software telco (R)evolution. First off Dialogic had some solid thoughts on six of...

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The Big Deal about Big Data Analytics

By Greg Owens, Senior Director Customer Experience Solutions Marketing, Alcatel-Lucent

 

The rise of big data is causing service providers to ask some big questions: How should we store our data? How long should we keep it? What parts of it are relevant to our business? Most importantly, how do we get value from it? To turn big data into a big deal, service providers need to extract insights that can help them make smart business decisions and improve the customer experience.

 

The value of big data is all in what useful and actionable information it can provide. I find it exciting to see how service providers use big data analytics to gain new insights and solve complex problems. With this post, I’ll look at some new research by industry analysts and three key opportunities that big data analytics presents to service providers.
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WebRTC: The Revolution Won't Occur Without a Media Server

Next Thursday at the WebRTC Conference and Expo, I’ll present a conference keynote that might not be exactly what attendees expect...

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Software Telcos Based on NFV Want Less Equipment Provider M&A

Mergers are nothing new but about a decade ago in the telecom market they reached a fever pitch when SBC purchased AT&T...

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Linux Foundation Embedded Solutions Director's Case for Open Source and Connected Car

The car of 2013 is different from the one I learned to drive, a 1974 Ford Maverick with rear federal bumpers, aluminum...

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VoIPGuides Blog DELETED By Google. Why?

July 6, 2012


Vinay Rasam, fellow VoIP blogger over at VoIPGuides.blogspot.com reached out to me to tell me that for no rhyme or reason Google deleted his popular VoIP blog called VoIPGuides and hosted by Google's Blogger/Blogspot. If you attempt to go to VoIPGuides.blogspot.com you will see this error:


I chatted with Vinay Rasam via Facebook to find out what happened. He explained that Blogger accidentally deleted his blog and classified it as SPAM with this message: "Your blog is marked as spam blog by automated classification system"

There is a restore button, which basically sends a support request to Google, but who knows when Google will ever get to it. You can view a cached article page to sample Vinay's content here, showing it's unique content and that he even has commenters.





iPhone 4S GPU Busted - Icons & Screen Shaking Problem!

July 6, 2012

My iPhone 4S apparently has a busted GPU that gets progressively worse the more I utilize the GPU, especially graphics-intensive apps like games which no doubt heat up the GPU. Symptoms include shaking / wiggling icons, banding of screen drawing on right-side, top of screen pixels appears at bottom of screen. Funky! Check out the photo of this happening (yellow arrows):


When it gets really bad the screen moves up 40-50% making it near impossible to enter my lock code by looking at the screen.


Microsoft Lync 2010 for iPad 2.2 Released But No VoIP or Video

June 29, 2012


Microsoft recently released Lync 2010 for iPad v4.2. Features include rich presence, instant messaging, audio conferencing, and calling features, but surprisingly no VoIP or video conferencing. Instead it uses a callback mechanism for the voice calling.

You can connect to Lync conference calls with a single touch, without requiring long numeric passcodes or conference numbers as well as make and receive calls using your Enterprise Voice (Lync ID) number only, enabling you to connect with others using a single, consistent identity.


Panasonic KX-UT670 Android IP Phone Review

June 26, 2012

The Panasonic KX-UT670 IP Phone is an impressive and cool looking 7" touchscreen phone running the Android 2.2 operating system. It's interesting how long it has taken for a non-proprietary operating system to come to the IP phone market, especially when you consider Asterisk, the open source IP-PBX came out in 1999 - more than a decade ago, yet the phones from major IP phone vendors like Aastra, Cisco, Polycom, ShoreTel, snom, and others all use their own proprietary, relatively closed operating systems. So when I learned about the Panasonic KX-UT670 running Android I was very intrigued and had Panasonic send me a unit for a review.

The Panasonic KX-UT670 is one step removed (not portable) from my prediction that a tablet running Apple iOS or Android could replace the desktop phone.

Ooma Telo Groupon Deal - $240 Discounted to $99

June 25, 2012


Perhaps Ooma saw my magicJack vs netTALK vs Ooma vs. Obihai article where I determined Ooma was the most expensive option since a few days later they announced a Groupon deal of 59% off reducing the $239.98 price tag to $99. The only requirement is a 10-month Premier subscription. Over 220 have been purchased so far, so definitely seems to be some interest in this Groupon deal. Not sure if you want Ooma? Well go read my comparison review and then decide.

Update:
Forgot the link to the deal.

Win Free Copies of FreeSWITCH Cookbook

June 25, 2012

I have teamed up with Packt Publishing to organize a giveaway of the popular FreeSwitch Cookbook. Five lucky winners stand a chance to win copies of their latest book on FreeSWITCH. Keep reading to find out how you can be one of the Lucky Winners.

Overview of FreeSWITCH Cookbook

Microsoft Surface Wi-Fi Only? Easy Workaround...

June 22, 2012


Bloomberg is reporting that Microsoft Surface will initially be Wi-Fi only. I can hear the wailing of Microsoft Surface fans "No! Why? No 4G?"  while Apple iPad fans smirk and laugh at you for even considering abandoning the mighty iPad.

So why no 3G/4G wireless for Microsoft SurfacE?


magicJack vs netTALK vs Ooma vs. Obihai

June 22, 2012


Now that I have tested magicJack, netTALK, and Ooma, three of the leading super low-cost phone service providers, I thought it was time to do a detailed comparison of these VoIP providers, as well as a relatively new wildcard - Obihai, a BYOD VoIP hardware provider. First, if interested in the in-depth standalone reviews I've done in the past, you can check these out:
Each of the four have their strengths and weaknesses and none of them is immune to typical VoIP problems such as latency, jitter, or packet loss. Ooma however stands slightly above magicJack and netTALK when it comes to mitigating VoIP voice quality problems. The reason is two fold.

Buy a PC get a Free Xbox 360 - Hot Microsoft Promo!

June 19, 2012


Microsoft is offering a free Xbox 360 to students simply by buying a Windows 7 PC. You'll receive a a promo code good for an Xbox 360 4GB ($199 retail value) when you purchase a qualifying Windows 7 PC (priced $699 or more) from the Microsoft Store. But get the only requirement - a valid .edu email address! "Only available for students with a valid and verifiable .edu email address.

Microsoft Surface Surfaces With Dual Mic Skype!

June 18, 2012


The verdict is in and alas the new Microsoft Surface does not support PixelSense as I first theorized. The good news there is a lot to like about the new Microsoft Surface. First off, Surface sports a 10.6", 16:9 widescreen HD Display along with Microsoft's ClearType HD Display technology and multitouch. It also has an ultra-wide viewing angle and comes with an integrated Kickstand and what Microsoft calls a "revolutionary, 3mm thin, pressure sensitive cover" that doubles as a fully functioning keyboard and trackpad.


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