VoIP & Gadgets Blog

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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DIGITALK, the One-Stop Shop for Wholesale Carriers & Service Providers

October 3, 2012

AT ITEXPO Paul Bassa, VP Product Marketing gave me an overview of U.K.-based DIGITALK, which offers platform and application products backed by full services support, that offers provisioning, prepaid charging, payments, and carrier routing to minimize operations overheads and maximize service margins. They offer pre-sales consultancy, through installation and commissioning, to worldwide 24x7 SLAs.

They offer a mobile VoIP app on consumer side and allow service providers to white label the app and they help with the Apple iTunes app submission process. The mobile VoIP app has prepaid capabilities built-in, allowing you to simply enter a PIN to activate.

They build all their own products, including their own session border controller (SBC) and can do carrier to carrier routing, management, SIP trunking, wholesale billing, and reporting. They also have a Web API to allow you to build your own portals.

Posted in ITEXPO, SIP, Video Conferencing, VoIP, Wireless

Tagged: carrier, digitalk, mobile voip, mvna, mvne, mvno, provisioning, sip trunking, voip : Related Tags: service providers, carrier routing, service, prepaid, mobile, carrier

Toopher Two-Factor Authentication Leverages Mobile Phone Location

October 2, 2012

I met with Toopher's Josh Alexander, Co-founder & CEO to discuss their two-factor authentication platform. He explained their their two-factor authentication is drop-dead simple leveraging your mobile phone's location - pulling location data from GPS, 3G/4G triangulation, and Wi-Fi, which usually grants accuracy of at least a couple hundred feet even when indoors.

Two-factor authentication is nothing new - Google for instance offers two-factor authentication by sending you a SMS to your mobile phone with a PIN to authenticate your device. Of course, I experienced an issue with Google's YouTube two-factor authentication because my house has poor cell signal and I didn't receive the SMS. Josh told me that's why there is a pretty low adoption rates of many competing two-part authentication methods.

Posted in Cloud, GPS, ITEXPO, Mobile Phones, TMCnet, Technology and Science, Wireless

Tagged: fraud, google, josh alexander, mobile phone, sms, toopher, two-factor authentication : Related Tags: factor authentication, mobile phone, phone location, remember password, mobile, factor

Novus Distributes First Enhanced Media Gateway for Microsoft Lync Server 2013

October 2, 2012

Novus, a boutique telecommunications and IP distributor serving value-added resellers throughout North America, announced today the distribution of Ferrari electronic’s OfficeMaster Gate media gateway featuring recently released firmware that supports the new features of the next generation Microsoft Lync Server 2013, including the IPv6 protocol. Novus is the official distributor of Ferrari electronic products for the North American market.

Ferrari electronic worked in close collaboration with the Microsoft Lync product team in Redmond, Washington to develop the new firmware for the OfficeMaster Gate media gateway and it has been rigorously tested at Microsoft over the last few months. The new firmware from Ferrari electronic was released to coincide with the availability of the Lync 2013 Preview on July 16, 2012.

“Ferrari electronic is currently the only European manufacturer of an enhanced gateway certified for Microsoft Lync Server 2010, and it’s the first manufacturer to integrate its gateway with Lync Server 2013,” said Novus Managing Partner Chris Meehan. “This creates a compelling value proposition for resellers because they can install software-based OfficeMaster Gate gateway cards now as proof of concepts and deliver a highly scalable gateway solution with a tremendous ROI to small and medium-sized businesses looking for Lync migration solutions.”

Novus offers the Ferrari electronic OfficeMaster Gate media gateway and OfficeMaster SBA survivable branch appliance to resellers in flexible configurations as either appliances or PCI boards.

“Resellers will find the licensing options particularly appealing, since they can optionally configure gateway and survivable branch appliance functionality on a single card to reduce power consumption, minimize rack space and further reduce costs while benefitting from ongoing improvements through firmware upgrades that are free of charge within the current revision,” added Meehan.

To further incentivize resellers to deploy the Lync Server 2013-ready OfficeMaster Gate media gateway, Novus is announcing a free comprehensive private training program for resellers who sign up to carry the Ferrari electronic products.

Posted in ITEXPO, Lync, Microsoft, SIP, TMCnet, Unified Communications, VoIP

Tagged: audiocodes, itexpo, lync, lync server 2013, media gateway, microsoft, nemertes research, novus, officemaster gate, uc : Related Tags: ferrari electronic, media gateway, electronic officemaster, officemaster gateway, contact center, gateway

RCA Makes Android IP Phones? Who Knew?

October 2, 2012

I'm here at ITEXPO in Austin, Texas, a leading communications tradeshow, when what do my wondering eyes see? An email promotion from RCA promoting their new Android-based IP phones - the RCA IP150, RCA IP120 and the RCA IP110. Here's a screenshot of part of the email:

When I think of RCA my nostalgia kicks in and I think of two things, both of which are antiquated technologies.

One, I think of my grandparents huge TV inside a wooden frame that sat on the floor. Nowadays you hang up your flat-screen TV and the TV never touches the floor.

Two, I think back to my dad's Elvis Presley "Hound Dog" RCA record with the cool logo of dog with its mouth aimed inside the record player, similar to this Elvis vinyl record:

As a 6-year old kid I assumed the RCA dog was because the song on the record was "Hound Dog".

Posted in ITEXPO, SIP, TMCnet, VoIP

Tagged: austin, elvis presley, ip phone, ip110, ip120, ip150, itexpo, rca, voip : Related Tags: android, phones, think, record

Nokia Lumia 920 Image Stabilization is Real - Look out Apple & Samsung!

September 28, 2012

A gadget reviewer and mobile technology expert from Russia took the yet-unreleased Nokia Lumia 920 (Windows Phone 8) and hooked it onto a radio controlled (RC) car to test the super optical image stabilization (OIS) touted by Nokia. Yes, yes, we all know Nokia was excoriated for using a DSLR for their commercial touting the image stabilization of the Lumia 920. Yeah, they should have has a disclaimer saying the video was "simulated" and not actually taken with a Lumia 920, but if Nokia was replicating what the Lumia 920 could "actually" do, then I honestly didn't see why the big brouhaha.

Well, it turns out that Nokia wasn't lying about the Nokia Lumia's OIS capabilities. In the last few days I saw a iPhone vs.

Posted in Android, Apple, Microsoft, Mobile Phones, Unified Communications, Wireless

Tagged: android, apple, camera, image stabilization, lumia 920, nokia, ois, optical, samsung, videos, windows phone 8 : Related Tags: image stabilization, nokia lumia, windows phone, apple samsung, family videos, lumia

How Corning Created the Ultrathin, Ultrastrong Gorilla Glass

September 25, 2012

Wired has a fascinating read on how Gorilla Glass came about. You might think that a scientist laboriously worked doing calculus equations or a chemist mixing various ingredients to perfect the perfect glass for mobile devices and tablets. You would be wrong. Gorilla Glass, or at least its forerunner that led to Gorilla Glass was discovered by sheer accident!

Posted in Apple, Gadgets, Mobile Phones, PDAs & Handhelds, Technology and Science

Tagged: apple, corning, glass, gorilla glass, iphone, mobile phone : Related Tags: gorilla glass, perfect glass, glass, gorilla, corning, iphone

WebRTC - Mobile Communications Game Changer or Flash in the Pan?

September 24, 2012

Came across Erik Lagerway's interesting guest post on Gigaom.com discussing WebRTC and its potential to be a mobile game changer. WebRTC essentially embeds a standard-based real time Media Engine into all of the available browsers enabling real-time voice and video communication from your browser. Erik ponders the future leveraging WebRTC:

Imagine a world where no matter what we use or where we are we could all communicate via video, hassle-free, for free — native video from Apple devices to Samsung devices, from business phones to the TV in your living room, from your car to your home to a beach in Hawaii. That is what WebRTC can do for us.

Posted in Android, Apple, Google, Internet, Microsoft, Skype, TMCnet, Unified Communications, Video Conferencing, VoIP, Wireless

Tagged: android, app store, apple, browser, communications, ios, microsoft, mobile gaming, skype, video games, webrtc : Related Tags: mobile communications, social gaming, mobile skype, google hangouts, browser based, webrtc

Windows 8 & Windows 8 RT Metro/Modern UI Lync App Coming Soon

September 21, 2012

Not to be outdone by the Microsoft Skype, which released a touch-friendly Windows 8 Metro/Modern UI Skype app, Microsoft's Lync team announced a Lync app for Windows 8 and Windows RT also using Metro/Modern UI. This touch-friendly Lync app will be available in the Windows Store for both Windows 8 and Windows RT in late October according to the Lync Team Blog.

This will be part of Microsoft Lync 2013, the latest iteration of Microsoft's unified communications platform that brings instant messaging, VoIP, collaboration and video conferencing to the enterprise. In addition to the touch-optimized Lync app, new versions of Lync server and desktop client is coming soon, as well as newer versions of their mobile clients and a browser-based Lync Web app, which will now feature multiparty HD video, voice over IP (VoIP), instant messaging, and desktop, application, and PowerPoint sharing.

Posted in Lync, Microsoft, Skype, Tablets, Unified Communications, VoIP

Tagged: lync, metro, microsoft, modern ui, uc, unified communications, video conferencing, voip, windows 8, windows 8 rt : Related Tags: metro modern, windows windows, touch friendly, presence messaging, available windows, windows

Windows 7 Ultimate Upgrade to Windows 8 Problem Solved!

September 20, 2012

I decided to upgrade my Windows 7 Ultimate laptop to Windows 8 Pro. I wanted an in-place upgrade keeping all my apps and settings. Yeah, no judgement here for not doing a clean install! No time.

Anyway, the options available to me were 'Keep personal files only' and 'Nothing'. There is supposed to be an option 'Keep Windows settings, personal files and applications' but it was missing.

Posted in Microsoft, TMCnet

Tagged: in-place, microsoft, problem, registry, system restore, update, upgrade, virus, windows 7 ultimate, windows 8, windows 8 pro : Related Tags: windows ultimate, personal files, windows installer, clean install, windows settings, windows

Apple iOS 6 First Look

September 19, 2012

I upgraded my Apple iPhone 4S to iOS 6 this afternoon and here are my impressions. First, for some reason the Photo Stream feature was turned 'On' even though it was off when I was running iOS 5 firmware. That's annoying. If you're privacy conscious make sure to check that this is Off under Settings, iCloud, Photo Stream.

Now the good stuff.

Posted in Apple, TMCnet, Wireless, p2p

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