VoIP & Gadgets Blog

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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ooVoo Launches 4-Screen Multi-Party Video for Apple iOS & Android

August 21, 2012

ooVoo, a competitor to Skype today announced 4-way video chat that works on iOS and Android devices. I had a chance to speak with ooVoo representatives to discuss the news and of course, I used ooVoo during our conference call, as seen here:

ooVoo, is a large social video-chat provider with 54 million registered subscribers. With the launch of ooVoo’s new mobile apps with support for 4 simultaneous video streams, they are currently the only major video conferencing product offering this - and for free.

Posted in SIP, Skype, Triple Play, Unified Communications, Video Conferencing, VoIP

Tagged: android, apple, ios, mobile, mobile voip, oovoo, skype, video, video calling, video chat : Related Tags: multi party, simultaneous video, launch oovoo, group calling, party video, oovoo

Skype for Windows 8 Metro / Modern UI How-To Install

August 20, 2012

So you want to try out the new Skype Metro/Modern UI on Windows 8 do ya? Well so do I, so last week I found out how to download and install a leaked copy of Skype for Windows 8.

1. Download the MetroSkype_1.0.0.128_x86.zip file from here. (Ironic Microsoft wants to kill the name Metro yet their Skype team is still using it for their filenames!

Posted in Microsoft, Skype, TMCnet, Tablets, Unified Communications, VoIP

Tagged: app, download, how-to, install, metro, modern ui, skype, windows 8 : Related Tags: skype windows, metro modern, skype, windows, metro

Windows 8 Broke my TAPI Dialing But Problem Solved!

August 17, 2012

I often use TAPI within Outlook to click-to-dial my contacts through our Asterisk-based PBX. This is an under-appreciated feature that more users should take advantage of considering most PBXs support TAPI TSPs.

However, after upgrading my Windows 7 machine to Windows 8 a couple days ago, this functionality stopped working. This feature allows me to simply view/search for an Outlook Contact, right-click the Contact, and then choose the number I want to dial, as seen here:

Instantly, my IP phone rings and I'm connected to the remote phone number. Fortunately, me and TAPI go way back.

Posted in Lync, Microsoft, Skype, TMCnet, Unified Communications, Video Conferencing, VoIP

Tagged: microsoft, netmeeting, outlook, rsat, skype, tapi, TAPIOVERRIDE, tsp, windows 7, windows 8 : Related Tags: phone dialer, windows system, click following, registry editor, locate click, windows

Skype for Windows 8 Metro / Modern UI Leaks

August 17, 2012

Microsoft / Skype is hard at work developing a cool Metro "Modern UI" version of Skype, the new Windows 8 tile-based touch-enabled interface. An image of the Skype Metro style app leaked to Twitter demonstrating how the Microsoft/Skype team has optimized Skype for Windows 8 and Windows RT tablets coming to market.

Cult of Mac likes it, but isn't pleased Apple tablets will be getting the short shaft and not be able to leverage this new UI. It sports the usual voice and video features, but also pinned favorites and a sidebar to display status and message history.

According to Neowin, "The UI is fluid and dare we say fast too.

Posted in Microsoft, Skype, TMCnet, Tablets, Video Conferencing, VoIP

Installing Windows 8! Yeah baby!

August 15, 2012

Tagged: msdn, rtm, windows 8 : Related Tags:

Auto-Provision VoIP Softphone with QR Code

August 10, 2012

Zoiper, creators of SIP and IAX clients for Apple iOS and Android. has a novel idea of leveraging QR codes to auto-provision VoIP softphone clients. No more typing the SIP registrar, username, password, etc. Their softphone client allows end users to self-provision their VoIP service accounts simply by taking a picture with the device camera to scan a QR code.

From the Ziper mobile app you click the QR icon and the screen then switches to “QR scan mode” where it can capture the image generated by the VoIP provider.

Posted in Android, Apple, SIP, VoIP, Wireless

Tagged: android, apple, auto-provision, credentials, iphone, mobile voip, qr code, sip, softphone, voip, zoiper : Related Tags: username password, manually enter, oiper, credentials, password, users

Microsoft Surface = Threat to IP Phone Market

August 6, 2012

Microsoft has already irked some of their hardware partners with Microsoft getting into the hardware business via their pending Microsoft Surface product launch later this year. Perhaps lost in the battle between Microsoft and their PC/laptop/tablet hardware partners is the pending battle that I predict between Microsoft and their Lync phone hardware partners, such as snom and Polycom.

In 2011, I wrote an article discussing how the Apple iPad (and also Android tablets) will be your next desktop IP phone. More recently, last month I wrote how the Microsoft Surface tablet could also be a game changer in the IP phone market:

This touch support [in Windows 8] will give Microsoft an advantage is fulfilling my prediction that tablets will replace the desktop phone. Windows 8 tablets running Lync will become the ultimate unified communications device, performing everything from your traditional voice (VoIP) to HD video conferencing, as well as collaboration, instant messaging, and all the other typical UC features.

Posted in Cisco, Lync, Microsoft, SIP, ShoreTel, Skype, TMCnet, Unified Communications, Video Conferencing, VoIP, Wireless

Tagged: cisco, ip phone, ipad, lync, microsoft, polycom, shoretel, snom, tablet, video, voip : Related Tags: microsoft surface, windows tablets, phone market, video conferencing, hardware partners, microsoft

New Hotmail/Outlook Sucks on iOS & Android & Why That's Good for Microsoft

July 31, 2012

So the big news today is the revamped Hotmail, which is a dramatic improvement over the old version in terms of design aesthetics as well as usability. Sporting a Metro-like UI it is quite apparent that Microsoft is dedicating serious resources on a unified user interface that is the same no matter if you're using a laptop/PC, Windows Phone, Xbox 360, or Windows 8 tablet. This investment could pay long dividends for Microsoft. Who wouldn't want a consistent UI across multiple devices?

Posted in Android, Apple, Cloud, Microsoft, Skype, Social Networking, TMCnet, Tablets

Tagged: android, apple, facebook, galaxy note, hotmail, ios, microsoft, outlook.com, samsung, skype : Related Tags: hotmail, microsoft, facebook, outlook

FreedomPop for iPod Touch - Free 4G Internet Coming!

July 25, 2012

Skype founder Niklas Zennstrom's new FreedomPop, a 4G broadband "free" wireless internet provider, which recently announced FREE 4G wireless internet for iPhone using the Freedom Sleeve 4G for iPhone 4/4s will soon launch the Freedom Sleeve for the iPod Touch. Yeah, that's right, I said FREE 4G wireless internet - with some small caveats of course...

Posted in Apple, Internet, TMCnet, VoIP, Wireless

Tagged: 4g, apple, clearwire, facetime, freedompop, internet, iphone, ipod touch, mobile data, mobile voip, skype, wi-fi : Related Tags: wireless internet, freedom sleeve, internet, wireless

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