Tom Keating : VoIP & Gadgets Blog
Tom Keating
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| VoIP & Gadgets blog - Latest news in VoIP & gadgets, wireless, mobile phones, reviews, & opinions

How to Get AT&T to Fund Your IoT Idea

IoT and M2M developers - here is some exciting news.It Isn't that often that you can develop something for what is supposed...

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Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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Kerio Operator 2.0 IP-PBX Integrates with CRM

July 24, 2012

July of last year Kerio launched a new Asterisk-based distribution and now almost exactly one year later Kerio Operator 2.0 is being announced with support for integration with popular CRM solutions, including SugarCRM and Salesforce.com. Kerio Operator 2.0 now enables access to the Asterisk Management Interface (AMI). The open API allows 3rd party applications, like customer relationship management (CRM) systems and desktop-based dialers, to be integrated with Kerio Operator.

Lync Server 2013 Adds Skype Federation & Many Other New Features

July 23, 2012


Lync Server 2013 can federate with Skype, which is huge new feature that greatly enhances Microsoft's UC portfolio and may explain the $8.5 billion premium Microsoft paid for Skype. You can now fully integrate Skype contacts into Lync and call or instant message anyone on Skype. Alas, only voice and no video support yet.  In May I discussed how Xbox 360 integration with Skype was slow going, so Skype federation with Microsoft Lync is welcome news.

New Lync 2013 Tracing Folder Location

July 19, 2012

Microsoft Lync Server 2013 Adds Touch Support - Killer Enterprise Tablet UC!

July 18, 2012

Microsoft is continuing to make strides in their Lync platform. While the big news two days ago was the Office 2013 news, including support for touch and cloud support, you may have missed the simultaneous news about the Microsoft Lync Preview 2013 becoming available for download.

Microsoft Lync 2013 is an enterprise-ready unified communications platform that supports instant messaging, voice, HD video, and conferencing, and eliminates the need to use a VPN for encryption. Lync 2013 supports HD video conferencing and it's the first version of Lync to take advantage of Windows 8 “touch first” capabilities to provide fast, natural, hands-on control of communications.

This touch support will give Microsoft an advantage is fulfilling my prediction that tablets will replace the desktop phone. Windows 8 tablets running Lync will become the ultimate unified communications device, performing everything from your traditional voice (VoIP) to HD video conferencing, as well as collaboration, instant messaging, and all the other typical UC features.



Polycom Launches SDK, Doubles Scalability, Better Tablet Video Conferencing Support

July 16, 2012

I spoke with John Antanaitis, Polycom VP of Marketing to discuss the news about their various news announcements made today. One of the announcements is a new version of RealPresence Mobile (1.3) which now runs on HTC One smartphones and the HTC Jetstream tablet, along with the new Apple iPad. This version adds far end camera control (FEC) to allow users to control the camera. RealPresence Mobile 1.3's camera control feature enables you to remotely control the camera on the other end of a video meeting allowing users to pinch-to-zoom, pan, or tilt the camera to get a better look at the subject or the environment. This feature is especially important in many vertical market applications such as healthcare, for more in-depth patient consultations; educational settings, for panning the classroom or zooming in on a speaker or presentation; and manufacturing plants, to closely examine the products on the factory floor.

Ion Audio's WATER ROCKER Waterproof Floating Speaker

July 12, 2012

Show of hands - who doesn't want floating speakers in their pool or hot tub controlled by you, the master DJ using your iPhone, iPad or any other audio source that works with a 1/8-inch audio jack? Sure you could break out your 80s boombox and play some FM radio or play some CDs, but you don't want to look uncool now do you? Now what's cooler than a floating speaker in the middle of the pool so your party guests, family and friends can enjoy your 'Top 50 Most Played' iPhone music playlist with the music playing just inches away? Well, check out Ion Audio's Water Rocker:

Beacon Audio's The Phoenix Portable Bluetooth Speaker Launches

July 11, 2012


Tired of your tinny mobile phone or tablet speakers and want portable high-quality speakers? Well check out Beacon's The Phoenix, a Bluetooth-activated, rechargeable, take-with-you-everywhere speaker, which is available in 3 colors - vibrant Blue or Red, as well as a more classic Black color option.

Weighing in at just seven ounces with dimensions of 3.2 x 3.2 x 2.9 inches, the Phoenix is smaller than a coffee mug yet still manages to provide crisp, clear sound and enough volume to fill a room, loudly. The unit also features a wireless range of 35 feet. On the rear of the speaker, an auxilary input exists for all non-­Bluetooth enabled devices.


Facebook Recommends Strippers & Exotic Dancers? WTH?

July 11, 2012

I was scrolling through my Facebook Newsfeed on my iPhone when I saw this:

Apparently, I might like "Shamrock Entertainment" located over a hundred miles away in Lynn, Massachusetts. Really Facebook?

Toshiba Launches VIPedge, a Cloud-based Business Phone System

July 10, 2012

Toshiba America Information Systems Inc., Telecommunication Systems Division, today announced VIPedge, a cloud-based business telephone solution that grants SMBs the choice of Cloud, IP or Converged. Based upon the feature-rich Toshiba IPedge on-premise business telephone system, VIPedge allows companies to pay a monthly service fee scalable to meet system size and usage needs.

Together with its IPedge® and Strata® CIX™ business telephone systems, Toshiba’s VIPedge gives SMB and enterprise customers the best of all worlds with a choice of cloud, IP or converged business telephone systems.

Maaii VoIP app Now on Android - Free Voice and Texts

July 9, 2012



Maaii, the app for free talk and text is now available on Android. Maaii,  allows users to make calls and send text messages to contacts and social network friends for free, today announced the launch of its beta on Google Play. As you may recall from my review, Maaii gives you 100 free minutes per day, which is great for low volume users.

According to Maaii, in the six months since Maaii’s iOS launch, the mobile app has signed up more than 1 million registered users.



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