VoIP & Gadgets Blog

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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Kerio Operator 2.0 IP-PBX Integrates with CRM

July 24, 2012

July of last year Kerio launched a new Asterisk-based distribution and now almost exactly one year later Kerio Operator 2.0 is being announced with support for integration with popular CRM solutions, including SugarCRM and Salesforce.com. Kerio Operator 2.0 now enables access to the Asterisk Management Interface (AMI). The open API allows 3rd party applications, like customer relationship management (CRM) systems and desktop-based dialers, to be integrated with Kerio Operator.

Posted in Asterisk, SIP, Unified Communications, VoIP

Tagged: asterisk, click-to-dial, crm, ip pbx, kerio operator 2.0, voip : Related Tags: kerio operator, kerio, operator, integration, appliance, screenpop

Lync Server 2013 Adds Skype Federation & Many Other New Features

July 23, 2012

Lync Server 2013 can federate with Skype, which is huge new feature that greatly enhances Microsoft's UC portfolio and may explain the $8.5 billion premium Microsoft paid for Skype. You can now fully integrate Skype contacts into Lync and call or instant message anyone on Skype. Alas, only voice and no video support yet. In May I discussed how Xbox 360 integration with Skype was slow going, so Skype federation with Microsoft Lync is welcome news.

Posted in Lync, Microsoft, SIP, Skype, TMCnet, Unified Communications, Video Conferencing, VoIP

Tagged: federation, h.264, lync 2013, lync server, microsoft, rdp, skype, uc, unified communication, vdi, video conferencing, virtual desktop infrastructure, voip : Related Tags: video support, audio video, skype federation, activex control, skype, microsoft

New Lync 2013 Tracing Folder Location

July 19, 2012

Posted in Lync, Microsoft, Unified Communications, Video Conferencing, VoIP

Tagged: folder, location, logging, lync 2013, tracing : Related Tags: users username, local microsoft, located userprofile, microsoft office, appdata local, tracing

Microsoft Lync Server 2013 Adds Touch Support - Killer Enterprise Tablet UC!

July 18, 2012

Microsoft is continuing to make strides in their Lync platform. While the big news two days ago was the Office 2013 news, including support for touch and cloud support, you may have missed the simultaneous news about the Microsoft Lync Preview 2013 becoming available for download.

Microsoft Lync 2013 is an enterprise-ready unified communications platform that supports instant messaging, voice, HD video, and conferencing, and eliminates the need to use a VPN for encryption. Lync 2013 supports HD video conferencing and it's the first version of Lync to take advantage of Windows 8 “touch first” capabilities to provide fast, natural, hands-on control of communications.

This touch support will give Microsoft an advantage is fulfilling my prediction that tablets will replace the desktop phone. Windows 8 tablets running Lync will become the ultimate unified communications device, performing everything from your traditional voice (VoIP) to HD video conferencing, as well as collaboration, instant messaging, and all the other typical UC features.

Posted in Lync, Microsoft, SIP, TMCnet, Tablets, Unified Communications, Video Conferencing

Tagged: apple, h.264, hd video conferencing, instant messaging, ipad, lync, lync server 2013, matt landis, microsoft, unified communications : Related Tags: windows tablets, video conferencing, eliminating another, touch support, microsoft evalcenter, microsoft

Polycom Launches SDK, Doubles Scalability, Better Tablet Video Conferencing Support

July 16, 2012

I spoke with John Antanaitis, Polycom VP of Marketing to discuss the news about their various news announcements made today. One of the announcements is a new version of RealPresence Mobile (1.3) which now runs on HTC One smartphones and the HTC Jetstream tablet, along with the new Apple iPad. This version adds far end camera control (FEC) to allow users to control the camera. RealPresence Mobile 1.3's camera control feature enables you to remotely control the camera on the other end of a video meeting allowing users to pinch-to-zoom, pan, or tilt the camera to get a better look at the subject or the environment. This feature is especially important in many vertical market applications such as healthcare, for more in-depth patient consultations; educational settings, for panning the classroom or zooming in on a speaker or presentation; and manufacturing plants, to closely examine the products on the factory floor.

Posted in Apple, Polycom, SIP, Tablets, Unified Communications, Video Conferencing, VoIP

Tagged: collaboration, htc, ipad, jetstream, john antanaitis, polycom, realpresence mobile, realpresence platform, tablets, video conferencing : Related Tags: video conferencing, realpresence mobile, polycom realpresence, control camera, camera control, polycom

Ion Audio's WATER ROCKER Waterproof Floating Speaker

July 12, 2012

Show of hands - who doesn't want floating speakers in their pool or hot tub controlled by you, the master DJ using your iPhone, iPad or any other audio source that works with a 1/8-inch audio jack? Sure you could break out your 80s boombox and play some FM radio or play some CDs, but you don't want to look uncool now do you? Now what's cooler than a floating speaker in the middle of the pool so your party guests, family and friends can enjoy your 'Top 50 Most Played' iPhone music playlist with the music playing just inches away? Well, check out Ion Audio's Water Rocker:

Posted in Accessories, Gadgets, Home Entertainment, MP3 Players & Digital Audio, Mobile Phones, Wireless

Tagged: beach, hot tub, ion audio, lake, pool, portable speaker, water proof, water rocker : Related Tags: water rocker, floating speaker, rocker, water, speaker, audio

Beacon Audio's The Phoenix Portable Bluetooth Speaker Launches

July 11, 2012

Tired of your tinny mobile phone or tablet speakers and want portable high-quality speakers? Well check out Beacon's The Phoenix, a Bluetooth-activated, rechargeable, take-with-you-everywhere speaker, which is available in 3 colors - vibrant Blue or Red, as well as a more classic Black color option.

Weighing in at just seven ounces with dimensions of 3.2 x 3.2 x 2.9 inches, the Phoenix is smaller than a coffee mug yet still manages to provide crisp, clear sound and enough volume to fill a room, loudly. The unit also features a wireless range of 35 feet. On the rear of the speaker, an auxilary input exists for all non-Bluetooth enabled devices.

Posted in Accessories, Apple, Gadgets, Home Entertainment, MP3 Players & Digital Audio, Mobile Phones, Tablets, Wireless

Tagged: beacon, bluetooth, ipad, mobile phone, speakers, tablet, the phoenix : Related Tags: bluetooth, phoenix, speaker, features

Facebook Recommends Strippers & Exotic Dancers? WTH?

July 11, 2012

I was scrolling through my Facebook Newsfeed on my iPhone when I saw this:

Apparently, I might like "Shamrock Entertainment" located over a hundred miles away in Lynn, Massachusetts. Really Facebook?

Posted in Personal and Humor, Social Networking, TMCnet

Tagged: adult entertainment, exotic dancer, facebook, massachusetts, shamrock entertainment, strip club : Related Tags: shamrock entertainment, strippers exotic, exotic dancers, facebook usage, facebook, might

Maaii VoIP app Now on Android - Free Voice and Texts

July 9, 2012

Maaii, the app for free talk and text is now available on Android. Maaii, allows users to make calls and send text messages to contacts and social network friends for free, today announced the launch of its beta on Google Play. As you may recall from my review, Maaii gives you 100 free minutes per day, which is great for low volume users.

According to Maaii, in the six months since Maaii’s iOS launch, the mobile app has signed up more than 1 million registered users.

Posted in Android, Apple, Gadgets, Google, Mobile Phones, VoIP, Wireless

Tagged: android, apple, facebook, free calling, google play, ios, maaii, mobile voip, sms, texts, voip : Related Tags: allows users, maaii android, maaiiout credit, maaii, users, android

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