VoIP & Gadgets Blog

CloudTC and N-Able Acquired

By Peter on Wednesday, May 22

"Australian-owned IP PBX systems company, Vixtel, has completed the acquisition of Silicon Valley based glass phone developer, CloudTC, for an undisclosed figure,"...

Full Story »

Tagged hosted pbx, itexpo, mergers, phone system, RMM

ProfitBricks: Where InfiniBand Meets Cloud 2.0

By Rich Tehrani on Wednesday, May 22

In a recent meeting with William Toll and Pete Johnson of ProfitBricks, the pair were ecstatic to explain how their company has...

Full Story »

Tagged amazon, cloud computing, data center, ec2, infiniband, interop, profitbricks, public cloud, technology

Proactive Care Puts Operators One Step Ahead

By Peter Bernstein on Monday, May 20

By Thomas Fuerst, Senior Director, Multimedia Solutions MarketingAlcatel-Lucent

Monitoring and analyzing network data proactively saves operators time, money, and customers.

When a network service fails, it makes headlines, ticks off customers, and costs that network operator money. When a failure is headed off in advance, on the other hand, there might not be praise-laden headlines, but it's newsworthy nonetheless.

The traditional approach to customer care has typically been: a disgruntled customer calls customer service and complains of a service interruption or problem; the rep, learning of it for the first time, sends out a technician the next day, and eventually finds a resolution. Often, customers are left feeling put out, and the operator has spent significant time and money resolving the problem. Even worse is the customer who doesn’t call and just feels this is ‘typical’ of their network experience. That is a customer at risk of leaving.

Proactive care flips this dynamic on its head by using predictive analytics to identify potential outages or errors in the network and stop them before they occur. It consists of three main parts: one, constantly monitoring and measuring data on the network; two, real-time analysis of the data; and three, the most important, acting on that analysis to fix the problem.

Full Story »

Tagged Alcatel-Lucent, big data, customer care, KPIs, network monitoring, procativecare | Responses

10 Lessons from Volleyball

By Peter on Monday, May 20

I've played volleyball for over 25 years. I have traveled around the US to watch the pros live - both indoor...

Full Story »

Tagged hiring, strategy, volleyball

Emerging Threats Combats a Million Plus Pieces of New Malware a Week

By Rich Tehrani on Friday, May 17

There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in...

Full Story »

Tagged emerging threats, interop, malware, security

NFV-Based Software Telcos Need OSS/BSS Interoperability

By Rich Tehrani on Friday, May 17

One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of...

Full Story »

Tagged bss, carrier, ericsson, huawei, interoperability, nfv, nokia siemens networks, nsn, oss, sdn, software telco

SysAid's Lifshitz: The Cloud Will Dominate ITSM Market

By Rich Tehrani on Thursday, May 16

Cloud computing has really become a household word with mainstream media outlets running stories on television about the growth in the space...

Full Story »

Tagged help desk, itsm, mdm, sysaid

Previous Pause Next

netTALK Launches Wi-Fi VoIP Device

March 15, 2012

netTALK today launched netTALK DUO Wi-Fi, launching exclusively first in Target stores nationwide. Check out my review of their original non-Wi-Fi netTALK DUO, which required an Ethernet (wired) connection. Their new wireless product will be available starting early April at Target stores nationwide, with other retailers being added soon.

“We are truly making history with the launch of netTALK DUO WiFi,” said Anastasios ‘Takis’ Kyriakides, President and CEO.

Posted in Accessories, Gadgets, Internet, VoIP, Wireless

Tagged: gadget, nettalk duo, phone, service, target, unlimited calling, voip, wi-fi : Related Tags: number porting, target stores, service additional, stores nationwide, nettalk, service

Post Office 2.0 Plugin for Movable Type

March 15, 2012

Movable Type has a plugin called Post Office (now maintained on Github by Endevver) which is a cool email-to-blog (moblogging) Perl-based plugin. I wrote my own email-to-blog Perl script years ago, which has some advanced features like support for both images and videos in your email attachments. However, the script would run via a Linux bash shell and executed via a scheduled cron job. Because of that, for each Movable Type user that needed this feature I need to copy the Perl script to a new .pl Perl file and change the 'static' variables (email address, MT XML-RPC password, etc.).

Posted in Linux, Mobile Phones, MovableType, TMCnet, Tablets

Tagged: blogging, cms, email, html, moblogging, movable type, outlook, perl, plain text, plugin, post office : Related Tags: image width, images based, postoffice plugin, images videos, plugin settings, email

AT&T U-verse Closing in on Verizon FiOS

March 13, 2012

AT&T U-verse is closing in on Verizon FiOS in the Battle of the Telco TV Titans. According to IHS iSuppli Research, "AT&T in the fourth quarter of 2011 added more video subscribers to its U-verse service than cellular/wireless arch-rival Verizon did for its FiOS offering, marking the 10th straight quarter that AT&T has exceeded Verizon, according to the IHS Screen Digest U.S. Media Intelligence Service."

Posted in Home Entertainment, Internet, Video Hardware & Software

Tagged: at&t, cable, dvr, entertainment, fios, tv, uverse, verizon : Related Tags: fourth quarter, closing verizon, charter communications, verse closing, verizon, verse

Swann Unveils MP3 DJ Doorbell

March 13, 2012

With the Swann MP3 DJ Doorbell - nostalgia aside - you can say goodbye to the days of the boring "ding-dong" doorbell. The Swann MP3 Doorbells lets you customize your doorbell and play your favorite music in MP3 or polyphonic formats as your visitors arrive. Scare your trick-or-treaters with some scary music or play some Christmas music when your Christmas guests arrive. Certainly putting custom holiday-themed music on your doorbell with make you the envy of your neighbors.

The MP3 DJ Doorbell sports a doorbell unit, backed with double sided tape for mounting in your doorway and a wireless speaker unit for mounting inside in your living area, kitchen, hallway etc with screws in the pack.

Posted in Accessories, Gadgets, Home Entertainment, MP3 Players & Digital Audio, Sports/Outdoor Technology, Technology and Science, Wireless

Tagged: door, door bell, home, house, mp3, music, swann, usb, visitors : Related Tags: doorbell nostalgia, doorbell, speaker, swann, music, songs

New iPad - the Good, the Bad, the Ugly

March 7, 2012

Apple launched their new iPad today. Here's a run down of all the cool new features in the new iPad, which was rumored to be called the iPad 3, iPad 3rd Generation, or iPad HD. The Apple keynote launch is still going on and they haven't announced the final name, so we'll just call it iPad X. Personal hotspot (Cool!)

The new iPad will be available in black & white colors. There are two wireless options available: 4G LTE or Fast 3G HSDPA and DC-HSDPA.

Posted in Accessories, Apple, Cloud, Gadgets, TMCnet, Tablets, Wireless

Tagged: apple, ipad, ipad 3rd generation, ipad hd : Related Tags:

March 7, 1876 Telephone Patented + How to Dial the Telephone Video (1927)

March 7, 2012

On this day March 7th in 1876 - 136 years ago - Alexander Graham Bell patented the telephone. Interestingly, with the patenting of this world-changing technology an instructional black & white video was released in 1927 - a silent one at that, so pay close attention to the captions for this "Dialing for Dummies" instructional video. After all, dialing on a rotary phone is really hard! Wow, it's been 30 years since I used one.

Posted in Technology and Science

Tagged: 1876, 1927, alexander graham bell, dialing, operator, rotary dial, rotary phone, telephone : Related Tags: rotary phone, video, phone, dialing, years, telephone

Compare Your Reading Speed to the National Average (Online Tool)

March 6, 2012

Love to read books and curious how fast you can read? Well, take this speed reading challenge that'll measure just how fast you can read, tell you exactly how long it'll take to read some popular classics, and compare you with national reading speed averages. It'll even tell you how many consecutive eBooks you can read before your eReader's battery will die (Nook, Kindle, Kindle Fire, Sony Reader, etc.). Though I'm not sure how many people would read multiple books all in the same day causing them to kill their eReader's battery.

Tagged: books, ebook, kindle, nook, reading, staples.speed reading : Related Tags: reading speed, compare reading, speed national, national average, reading, books

Cheap Gadget Insurance Saves the Day

March 6, 2012

Protect Your Bubble, a new specialty insurance brand, launched today in the U.S., offering affordable and comprehensive gadget insurance for those pricey gadgets starting at $2.99/month. Perhaps more importantly Protest Your Bubble guarantees 24-hour turnaround for a replacement phone or tablet. So now you will only have to feel gadget withdrawal for 24 hours. Hey, if Jack Bauer can survive 24 hours fighting terrorists, being tortured, with barely time enough to check his Facebook, then surely you can wait 24 hours to have your gadget mailed to you.

Posted in Gadgets, Mobile Phones, TMCnet, Technology and Science, Wireless

Tagged: apple, gadgets, insurance, iphone, jack bauer, mobile phones, pets, phone, protect your bubble, smart phones, tablets, travel : Related Tags: protect bubble, gadget insurance, available multiple, locate feature, global insurance, insurance

Microsoft Lync Server 2010 Updates

March 2, 2012

Microsoft released some updates for Microsoft Lync Server 2010, Microsoft's unified communications server platform. You can download the cumulative update here.

Here's a list of updates released for Lync Server 2010:

Tagged: cumulative, lync, lync server 2010, mediation server, microsoft, patches, server, updates : Related Tags: cumulative update, description cumulative, february update, server description, conferencing server, server

Apple 7.85" Tablet Targeting Kindle Fire Will Fail

March 1, 2012

Apple is reportedly going to ship 7.85" iPads in the 3rd quarter, squarely targeting the 7" $199 Kindle Fire, which scorched up holiday sales. This new mini-iPad also targets the Barnes & Noble Nook, though the Kindle Fire is the more popular of the two. The Register is reporting that Steve Jobs' death cleared the way for this new 7.85" iPad, since Steve Jobs was opposed to a mini-iPad.

Regardless of the reason Apple has changed their minds and decided to attack the ~7" tablet market, this is one area where Apple will fail. First, the cost.

Posted in Android, Apple, Gadgets, TMCnet, Tablets

Tagged: 7.85, adobe, apple, flash, ios, ipad, kindle fire, tablet : Related Tags: adobe flash, targeting kindle, kindle, apple, flash, tablet

Previous 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 ... 498 Next