Tom Keating : VoIP & Gadgets Blog
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| VoIP & Gadgets blog - Latest news in VoIP & gadgets, wireless, mobile phones, reviews, & opinions

How to Get AT&T to Fund Your IoT Idea

IoT and M2M developers - here is some exciting news.It Isn't that often that you can develop something for what is supposed...

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Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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SimpleSignal Brings Mobile Enterprise Video Conferencing to Apple & Android Mobile Devices

May 30, 2012

SimpleSignal, a cloud-based Unified Communications and Collaboration provider announced today that they are bringing mobile enterprise video conferencing to Apple's iPhone, iPad, iTouch and Android mobile devices. Their cross-platform video phone compatibility works across a variety of mobile, desktop and telepresence/video-enabled devices, via a WiFi connection or a 3G/4G network.

I've said in the past that I predict Apple iPads (& Android tablets) will be your next enterprise desktop phone because of their UC and video phone capabilities. SimpleSignal also believes tablets and other mobile devices will be game changers when it comes to UC. Hookflash is another interesting player in the mobile UC space.

According to SimpleSignal, "The seamless integration of iOS and Android operating systems into SimpleSignal's Unified Communications platform, coupled with the mobile video capabilities of these devices, means that advanced enterprise communications capabilities are no longer confined to the desktop."

"This new mobile video service is the biggest breakthrough in SimpleSignal history," said Dave Gilbert, CEO of SimpleSignal.





OPNET Technologies, Inc. Acquires Clarus Systems, for Unified Communications Management

May 30, 2012


OPNET Technologies, Inc. (NASDAQ: OPNT), a provider of solutions for application and network performance management, announced that it has completed the acquisition of Clarus Systems, Inc., a privately held software company headquartered in Redwood City, California. The acquisition expands OPNET's product portfolio for application and network performance management by adding Unified Communications (UC) to the management mix.

Clarus software provides end-to-end service management for Enterprise Voice over IP (VoIP), Unified Communications, and TelePresence video. Clarus's suite, ClarusIPC Plus+, maximizes service performance and availability through automated testing, performance monitoring, configuration management, and business intelligence reporting.


Skype Integration with Microsoft Xbox 360 & Lync is Slow Going

May 29, 2012

Microsoft's purchase of Skype for $8.5 billion was considered a risky move considering the failure of eBay's acquisition of Skype, which did not result in any synergies between these two companies. The New York Times gives some interesting insights into the inner workings of Skype within the Microsoft juggernaut. For one, the article states, "Microsoft gave Skype a longer leash than it grants most of its divisions, even allowing Mr. Bates to work in Silicon Valley." Apparently, Skype is the only Microsoft division located almost entirely outside Microsoft's Seattle-based headquarters.

The article goes on to explain that Tony Bates, the head of the Skype division, uses a Apple MacBook Air and not a Microsoft operating system.

Why the Cisco Cius Failed & Why Microsoft Might Beat the Mighty iPad

May 25, 2012


Rich Tehrani has a good post today on why the Cisco Cius failed. He put it succinctly and with a nice metaphor when he writes:
Company after company is learning what most of instinctively know already – competing with Apple head-on is like trying to tackle a freight train with your bare hands as it is barreling down the tracks in your direction. Amazon with its Kindle Fire competed on price and used its services to subsidize the device. Other tablet makers are finding it virtually impossible to compete without such advantages.
Rich is exactly right.

Say it With Skype Facebook app Wants to Be American Idol

May 22, 2012

Skype announced a new contest to find the next great music band using their Say it With Skype Facebook app, an engaging-group video greeting app that lives on both Facebook and Skype.com.  Simply use Say it With Skype to record your music band on video and you could be the next American IdolSkype Music Super Hero! Hey, it worked for Justin Bieber, who was discovered via a YouTube video.

Similar to American Idol, there will be some relatively well-known judges in the music industry to judge the entries, including Pete Wentz of Black Cards, Ryan Tedder of OneRepublic, and MTV music personality and host of "120 Minutes" and MTVHive.com Matt Pinfield. As an added bonus to joining the app as the 'house band,' the winning band is to receive one-on-one mentoring time with the celebrity judges and paid studio time to not only record the song which will be featured on the Say it with Skype app, but also the chance to record their own song to use however they please.

Here's me rocking out to the #1 downloaded iTunes song of all time - Journey's Don't Stop Believin' using the Say it With Skype Facebook app.

Ok, maybe not.





Skype v4.0.1325 Released for Apple iOS

May 21, 2012

The New In Your Face Facebook Ads - Coming Soon!

May 21, 2012

After Facebook's disastrous IPO leading some to speculate Facebook's actual worth is in the $16-$24 range, it's worth examining what went wrong. Was it the Nasdaq computer glitches, which some claim resulted in $100 million in losses to investment firms? Perhaps a small factor. Was the initial stock price too high?

Comcast Skype on Xfinity $9.95/month - Lame or Cool?

May 16, 2012


Comcast today unveiled their Skype video calling service, Skype on Xfinity which directly integrates into your HDTV. The beauty of the system is you can make and receive Skype video and audio calls from your TV. Users can send instant messages via Skype, while watching TV at the same time.

The only problem is Skype on Xfinity costs $9.95 a month extra. We saw what happened to the $599 Cisco Umi, which Rich Tehrani and I rightly predicted would fail.


Plixer Scrutinizer Network Traffic Analyzer Preview

May 14, 2012

I've been testing Plixer Scrutinizer, a network traffic analyzer product for several weeks now. It's a great product that supports NetFlow used by popular routers and switches, including the popular Cisco ASA series of firewall/security routers, Checkpoint, Adtran, Riverbed, and more. It also supports Juniper Jflow and Juniper IPFIX, SonicWALL NetFlow and SonicWALL IPFIX and Citrix AppFlow. It also supports sFlow.

Having insights into your network is critical as time-sensitive network applications such as VoIP, video conferencing, and unified communications are deployed. Scrutinizer is an excellent tool to monitor your network infrastructure and pinpoint problems.

Netflix Temporarily Offline? On Movie Night? Ahhhh!

May 11, 2012

Oh joy - was checking my Netflix DVD queue to see if any interesting movies to stream as well as which ones arrived in the mail and I got this lovely error message:
Watch as many TV episodes and movies as you want for one low price! One month FREE Trial.
  We’re sorry, the Netflix website is temporarily unavailable. Our shipping centers are continuing to send and receive DVDs, so your movies will be processed as usual. And you can still instantly watch movies via your Netflix ready device.

Our engineers are working hard to bring the site back up as soon as possible. We appreciate your patience and, again, we apologize for the inconvenience.



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