Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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ITEXPO IP Communications Trade Show Continues Solid Growth

February 8, 2012

ITEXPO East 2012 in Miami was TMC's best show ever with over 200 booths and over 8,200 attendees. Conferee attendance for ITEXPO East increased more than 50% from 2011, resulting in dozens of standing room only sessions at ITEXPO and collocated conferences such as HTML5 Summit, M2M Evolution, Business Video Expo, Super WiFi Summit, and 4GWE. As an example, here's a photo I took at the jam-packed Ingate SIP trunking conference session:


Even with the additional third day of exhibit hall hours, foot traffic was pretty good - on a Friday no less. I heard from several exhibitors saying it was their best ITEXPO ever.

TMC's next show, ITEXPO West 2012, is scheduled to take place on October 1-4, 2012, in Austin, Texas, (the 'new' Telecom Corridor) which will be the second time in Austin after moving from Los Angeles.




Verizon and BT Announce Cross-Network Video Calling & Telepresence

February 8, 2012

Verizon and BT announced a deal enabling each of their respective customers initiate high-quality video conferences and telepresence sessions. I spoke with representatives from BT and Verizon to learn more about their collaboration.

Marc Hambley, Sr. Product Manager at BT explained, "We are connecting our respective telepresence exchanges together - that will allow BT clients to have meetings with Verizon clients, either hosted on BT service or Verizon service.

Why Apple's A5 Processor is Big (Siri) + Why Doesn't Siri Support Dictating Emails?

February 6, 2012

According to CNet, Apple's A5 processor includes noise-reduction circuitry licensed from a start-up called Audience. Audience's technology enhances speech and works well even when you hold the phone are arm's length ('far-field speech'). This explains the mysteriously larger A5 processor on the iPhone 4S and why the previous gen iPhone 4 didn't get the Siri via a simple iOS software upgrade.

The iPhone 4S has just a few advantages over the iPhone 4, including a an amazing 8-megapixel camera that captures HD video, a faster dual-core processor and of course Siri. However, if you don't care about the HD video or better quality photographs, you might be inclined to buy a new or even used iPhone 4 for less money or keep the iPhone 4 you already have. Many iPhone 4 users were none to happy with not getting Siri and assumed Apple was simply trying to force users to upgrade to the 4S.

Forget Super Wi-Fi! Go with Super Wi-Fi! Wait. What?

February 3, 2012


Everyone is hyping the new Super Wi-Fi standard which uses lower-frequency white spaces between television channel frequencies. These lower frequencies enable the signal to travel further (miles) and penetrate walls better than the higher frequencies previously used (hundreds of feet). Well, forget about Super Wi-Fi!

I met with Thomas Ngeow from Altai Technologies at ITEXPO, a Hong Kong-based company and he explained they coined Super Wi-Fi for one of their products long before the Super Wi-Fi standard was coined. You're probably wondering who cares who coined it first and you'd be right.


Billionaire Gives Secrets to Startup Success

February 3, 2012



Sir Terry Matthews is a Welsh/Canadian high tech entrepreneur, and Wales's first billionaire. He has directly started 89 companies with an amazing 83 out of 89 success rate. It's an even more astounding fact when you consider that according to TMC's Peter Bernstein, 90% of startups fail. Terry has sold many of these companies for millions and even hundreds of millions of dollars.

TMC Showcases the Top 40 "Newsmakers" at ITEXPO

February 2, 2012

There is a lot of news (product launches, new versions) being made at TMC's ITEXPO, some of which I've already covered (Digium, Xorcom)... ITEXPO has a record number of exhibitors that have unveiled new products and services at ITEXPO in Miami.

There have been many competing shows over the years, most notably VON, which suffered an untimely demise. ITEXPO and VON were the two best shows focused on VoIP and IP communications.


Rich Tehrani With ITEXPO Facts + Super Wi-Fi, M2M, StartupCamp & VC Funding

February 2, 2012

New Digium IP Phones Up Close

February 1, 2012

I got to see the new Digium IP Phones up close - sort of. I ran into Digium's Steve Sokol in their ITEXPO booth and proceeded to ask Steve about these new IP phones. I asked him if they were developed internally (yes) or white-labeled, where they were being built (China), and a few other questions.

I was about to ask him to see a demo when a Digium employee interrupted and asked Steve to give a demo to two attendees standing a few feet away.

Ingate SIP Trunking Session at ITEXPO is Packed!

February 1, 2012

The Crowd Gathers to Enter ITEXPO Exhibit Floor

February 1, 2012

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