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IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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Sprint's Michael A. Rouleau Kicks off ITEXPO Keynotes

February 1, 2012

Digium Gamechanger! Launches D40, D50, & D70 IP Phones

February 1, 2012


Today, at ITEXPO, the premiere communications event, Digium launched a line of IP phones that work in conjunction with their Asterisk and Switchvox solutions. This truly could be a gamechanger, since Asterisk is a popular IP-PBX solution that popular 3rd party phone vendors such as Aastra, snom, and Polycom offer products for. This move by Digium and the impact on these phone vendors could be quite interesting. This reminds me of 2008 when Aastra, a traditional IP phone manufacturer decided to offer a full-fledged IP-PBX based on Asterisk, called AastraLink. As I said during the AastraLink 2008 product launch:
Aastra Telecom has entered the IP-PBX game with the AastraLink Pro 160.

Spam Soap - The MSP-Friendly Cloud-based Messaging Service Provider

January 31, 2012


At ITEXPO, I met with Eric Pinto, sales engineer from Spam Soap, a cloud-based messaging service provider. Founded in 2002, back in the early cloud days, Spam Soap pioneered the use of the MX record email filtering model. Today, Spam Soap has thousands of customers worldwide using a range of cloud-based messaging services, including, anti-virus filtering, anti-spam filtering, preserving business continuity, protecting confidential information, and ensuring regulatory compliance.

They currently have 900 channel partners and are very much channel-centric and leverage Managed Service Providers (MSPs). They'll point  direct end-users that come to them to a MSP.


Asterisk 1-2-3 so Packed They Moved to Bigger Room!

January 31, 2012

Zultys MX Release 7.0 Unified Communications Release Adds Android Support

January 31, 2012


At ITEXPO in Miami, Zultys today announced their latest UC software offering mobility features for Android, call center enhancements, and third-party CRM integrations. The latest major firmware release for the MX platform, MX Release 7.0 Unified Communications Software is a secure, all-in-one SIP-based IP phone system that is highly scalable and highly customizable. This version also includes enhancements to SIP security. 

Zultys introduced Zultys Mobile Communicator for iPhone and Blackberry users in MX Release 6.0.


Gadget Lovers! LaGuardia Airport Adds Electric Outlets to Waiting Gate Seats

January 30, 2012

No Winter for the Northeast - But Miami Here I Come!

January 29, 2012

It's almost February and it has been a very mild winter with only two snow storms so far and warmer temperatures than normal. Not that I'm complaining - my heating bill has been less than half it was from the previous winter even with the higher hearing oil prices. It sure didn't look like it was going to be a mild winter if you judged the coming winter back in October where a freak snow storm broke thousands of limbs in the Northeast, which had not yet shed their leaves. The leaves caught the wet snow weighing down the trees and causing massive damage to trees and power lines from fallen trees.

Symantec - Disable pcAnywhere Now! Who the Heck Still uses it?

January 27, 2012

Symantec suspected in 2006 that its network had been breached, but when Anonymous started talking publicly about Symantec source code it confirmed their suspicions. According to Wired:
The company surprised the public last week when it disclosed that hackers had obtained source code for its pcAnywhere software and other products, and that the code had likely been stolen in a six-year-old breach that Symantec had never disclosed.

Symantec said in its announcement that users should disable pcAnywhere until the company had time to update the software to ensure that hackers are unable to exploit holes they might find in the code.

Disable pcAnywhere?

Spirit Airlines Claims Government Forcing them to Hide Taxes in Fares

January 24, 2012


Check out this email I got from Spirit Airlines discussing how our U.S. government wants to HIDE government taxes from the American people. Most transparent Administration ever! NOT! Seriously? How can we as a republic support or oppose a particular political party or candidate if we cannot see the policies they've enacted?

Pumped for StartupCamp5's Fast-paced Startup Pitches

January 24, 2012

I'm headed out to ITEXPO East, taking place next week from January 31 through February 3, at the Miami Beach Convention Center, in Miami, Florida. One of the the items of my must-see list is StartupCamp5 Comm Edition, collocated with ITEXPO East. I'm pretty pumped to see this, especially since at StartupCamp4, Internet / Ethernet legend Bob Metcalfe gave a phenomenal keynote, which was very well received. You can see his keynote here:

During the keynote Bob had some kind words to say about Apple's Steve Jobs, before Steve Jobs passed. It was obvious from Bob's emotions that he knew his friend Steve had limited time left.

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