Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Apple Pay Vs. Google Wallet

Replacing credit cards can likely only be done if the new system is dead-easy to use and it moreover has to be...

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Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings

We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in...

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Birdstep Improves Wireless User Experience, Reduces Churn

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and...

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Sonos BOOST, For Music in Tough to Reach Places

I’ve been using Sonos as an in-home streaming solution for many years and since it relies on WiFi it provides infinite levels...

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IOT tests do NOT tell the whole story

Service providers typically have infrastructure from multiple vendors installed in their networks.  Mostly this is by design since they don’t want...

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Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's...

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Notes from Connections 2014

Broadsoft Connections kicked off with the usual festivities yesterday including a pool party and a summer fashion show. This morning it...

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Yankees Cup Stolen!

October 18, 2011

Damn it all, my lucky 2000 Yankees World Series souvenir cup was stolen (similar to one on right). The large soda cup was from the first ever Subway Series World Series game against the New York Mets. The game was a classic and was won by the Yankees in the 12th inning. The Yankees won it on a liner to the left field stands where I was sitting. I used this large cup as my daily water cup at the office since it was large and only need refilling once per day.

Polycom VVX 500 Launches

October 17, 2011


In 2009, Polycom announced the Polycom VVX 1500, a touch-screen business media phone, that combines IP telephony with business-class video and the ability to integrate with business applications. It was a little bit clunky to be honest, so I'm intrigued by the new Polycom VVX 500 that was just launched, especially since it's slimmer and sexier than the VVX 1500. The VVX 500 has a 3.5-inch TFT (320 x 240 pixels) touch screen.

It has built-in Web applications and a Digital Photo Frame. Polycom’s “My Info Portal” serves up stocks, news, sports, weather, and other streamed content directly to the phone’s screen.


Interactive Intelligence launches Quick Spin, a Cloud-based Unified Communications Trial Program

October 17, 2011



Interactive Intelligence today launched Quick Spin, a trial program that enables organizations to try their communications-as-a-service (CaaS) service for free. Interactive Intelligence gave me a demo of Quick Spin last week and I was pretty impressed. It features unified communications (UC), auto-attendant, presence, conferencing, desktop call control, unified messaging, ACD, skills-based routing, call and screen recording, workforce management, and more.

One really interesting feature included in Quick Spin is negative and positive word/phrase analysis. Using in-house developed real-time word spotting technology, Quick Spin can flag/route a negative call ("Speak to your manager", "Cancel service") to an appropriate agent or manager.



It's Official - Skype Now Part of Microsoft!

October 14, 2011

Rebtel Mobile VoIP app hops between 3G and WiFi/data Networks

October 14, 2011

Rebtel just launched version 2.0 of its free iPhone app, which allows users to make and receive free international calls using WiFi, 3G, or local minutes. TechCrunch discusses Rebtels's "new proprietary technology called “KeepTalking”, which allows users to transition (mid-call, mind you) from WiFi/3G to local minutes." VentureBeat also writes about them with this headline: "Rebtel’s Voice-over-IP app hops between data/voice networks, a first". Actually, they're not the first. Back in 2010 at ITEXPO Counterpath's Todd Carothers demo'ed switching a 3G voice call automatically to WiFi and a VoIP call to the cellular network.

Nimbuzz launches Video calling for iPhone and PC

October 13, 2011

Nimbuzz today launched video calling for the iPhone and PC. You can download them here:

The Nimbuzz video calling works over 3G/4G as well as WiFi. Interestingly, they are also offering video chat, which is the same as video calling except no audio. Be sure you've got good miming skills if you plan to video chat with no verbal communication!

With Steve Jobs' Passing is Flash for the iPhone/iPad Now Possible?

October 11, 2011


Everyone in the technology world - and the world in general - mourns Steve Jobs' passing. My Facebook News Feed is still filled with friends who changed their profile photo to something Apple or Steve Jobs related. But I do have a bone to pick with Steve Jobs' decision to block Flash on Apple's iOS devices.

Steve Jobs gave his thoughts on Flash back in 2010. When Steve Jobs and Apple blocked Adobe Flash from Apple's popular line of mobile devices (iPhone, iPad, iPod touch), Steve's main claims against Flash were that it was too processor-heavy, a battery hog, security issues, performance issues, and that HTML5 was a better standard for the future.


Andrea SuperBeam Buds Headset review

October 11, 2011

We all have come to love our stereo headsets featuring separate audio channels for both the left and right ear, but what about dual or stereo microphones? If stereo speakers makes 'sounds' better for you, why can't stereo microphones make 'sounds' better for the remote party on Skype or a 3rd party called via your mobile phone?

Well, Andrea believe their SuperBeam Buds answers that question. Featuring a unique boom-less design, each of the two earbuds has a microphone built-in enabling true binaural surround sound recordings. These two mics (one at each ear) leverage Andrea's patented Adaptive Beam Forming to cancel unwanted background noise without the need for a clunky boom mic stretching across your cheek to your lips.

The SuperBeam buds also somes with a HD USB-based sound card, which bypasses a computer's lower-grade sound card for better fidelity and gain.



Facebook for IPad Launches

October 10, 2011

Netflix Abandons Qwikster DVD Name - Goes Back to Unified Netflix Name

October 10, 2011

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