Tom Keating : VoIP & Gadgets Blog
Tom Keating
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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

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WebRTC Expo San Jose 2014 Interviews

Are you interested in WebRTC but yet you missed the largest event in the space, WebRTC Expo a few months back in...

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The M&A Picks Up Steam

Well, that Hosted VoIP consolidation is slowly happening. Reinvigorated VoIP blogger, Garrett Smith, hints that Jive bought other HPBX companies (unnamed)...

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The Data Interconnections Waze and others need

Let me start by saying that there are exceptions to what I am about to discuss below but generally speaking, inter-app connectivity...

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Yankees Cup Stolen!

October 18, 2011

Damn it all, my lucky 2000 Yankees World Series souvenir cup was stolen (similar to one on right). The large soda cup was from the first ever Subway Series World Series game against the New York Mets. The game was a classic and was won by the Yankees in the 12th inning. The Yankees won it on a liner to the left field stands where I was sitting. I used this large cup as my daily water cup at the office since it was large and only need refilling once per day.

Polycom VVX 500 Launches

October 17, 2011


In 2009, Polycom announced the Polycom VVX 1500, a touch-screen business media phone, that combines IP telephony with business-class video and the ability to integrate with business applications. It was a little bit clunky to be honest, so I'm intrigued by the new Polycom VVX 500 that was just launched, especially since it's slimmer and sexier than the VVX 1500. The VVX 500 has a 3.5-inch TFT (320 x 240 pixels) touch screen.

It has built-in Web applications and a Digital Photo Frame. Polycom’s “My Info Portal” serves up stocks, news, sports, weather, and other streamed content directly to the phone’s screen.


Interactive Intelligence launches Quick Spin, a Cloud-based Unified Communications Trial Program

October 17, 2011



Interactive Intelligence today launched Quick Spin, a trial program that enables organizations to try their communications-as-a-service (CaaS) service for free. Interactive Intelligence gave me a demo of Quick Spin last week and I was pretty impressed. It features unified communications (UC), auto-attendant, presence, conferencing, desktop call control, unified messaging, ACD, skills-based routing, call and screen recording, workforce management, and more.

One really interesting feature included in Quick Spin is negative and positive word/phrase analysis. Using in-house developed real-time word spotting technology, Quick Spin can flag/route a negative call ("Speak to your manager", "Cancel service") to an appropriate agent or manager.



It's Official - Skype Now Part of Microsoft!

October 14, 2011

Rebtel Mobile VoIP app hops between 3G and WiFi/data Networks

October 14, 2011

Rebtel just launched version 2.0 of its free iPhone app, which allows users to make and receive free international calls using WiFi, 3G, or local minutes. TechCrunch discusses Rebtels's "new proprietary technology called “KeepTalking”, which allows users to transition (mid-call, mind you) from WiFi/3G to local minutes." VentureBeat also writes about them with this headline: "Rebtel’s Voice-over-IP app hops between data/voice networks, a first". Actually, they're not the first. Back in 2010 at ITEXPO Counterpath's Todd Carothers demo'ed switching a 3G voice call automatically to WiFi and a VoIP call to the cellular network.

Nimbuzz launches Video calling for iPhone and PC

October 13, 2011

Nimbuzz today launched video calling for the iPhone and PC. You can download them here:

The Nimbuzz video calling works over 3G/4G as well as WiFi. Interestingly, they are also offering video chat, which is the same as video calling except no audio. Be sure you've got good miming skills if you plan to video chat with no verbal communication!

With Steve Jobs' Passing is Flash for the iPhone/iPad Now Possible?

October 11, 2011


Everyone in the technology world - and the world in general - mourns Steve Jobs' passing. My Facebook News Feed is still filled with friends who changed their profile photo to something Apple or Steve Jobs related. But I do have a bone to pick with Steve Jobs' decision to block Flash on Apple's iOS devices.

Steve Jobs gave his thoughts on Flash back in 2010. When Steve Jobs and Apple blocked Adobe Flash from Apple's popular line of mobile devices (iPhone, iPad, iPod touch), Steve's main claims against Flash were that it was too processor-heavy, a battery hog, security issues, performance issues, and that HTML5 was a better standard for the future.


Andrea SuperBeam Buds Headset review

October 11, 2011

We all have come to love our stereo headsets featuring separate audio channels for both the left and right ear, but what about dual or stereo microphones? If stereo speakers makes 'sounds' better for you, why can't stereo microphones make 'sounds' better for the remote party on Skype or a 3rd party called via your mobile phone?

Well, Andrea believe their SuperBeam Buds answers that question. Featuring a unique boom-less design, each of the two earbuds has a microphone built-in enabling true binaural surround sound recordings. These two mics (one at each ear) leverage Andrea's patented Adaptive Beam Forming to cancel unwanted background noise without the need for a clunky boom mic stretching across your cheek to your lips.

The SuperBeam buds also somes with a HD USB-based sound card, which bypasses a computer's lower-grade sound card for better fidelity and gain.



Facebook for IPad Launches

October 10, 2011

Netflix Abandons Qwikster DVD Name - Goes Back to Unified Netflix Name

October 10, 2011

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