VoIP & Gadgets Blog

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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Lowest VoIP Service Provider?

January 18, 2005

Posted in VoIP

1 Comments

Triple Play Cover Story Preview! I promised in my blog a preview of Pannaway's Service Convergence Network (SCN), a Triple Play solution which is the next cover story for Internet Telephony Magazine. So here it is... You should also read my Cablevision Price Drop Analysis blog entry which puts Triple Play bundling and pricing in perspective. I also made predictions that Triple Play would take off in 2005 you should also check out.

Posted in Reviews, VoIP

Tagged: play, triple, triple play : Related Tags: gigabit ethernet, voice video, video streams, ethernet interfaces, phone number, triple

5 Comments

Yankee Group - Fighting Goliath: Can Alternative VoIP Providers Survive?

January 18, 2005

Yankee Group VoIP Marketshare

Yankee Group just announced a very interesting report essentially saying that single-play (vs. Triply Play) players such as Vonage, Packet8, Lingo, etc. are in trouble in 2005, as seen in the graph - Blue is Vonage, Packet8, etc. I made a similar prediction in my 2005 VoIP Predictions.

Posted in VoIP

5 Comments

eBay and VoIP

January 18, 2005

skibare and I shared thought provoking thoughts about Xten. skibare theorized, "seems the PRESENCE factor of being able to click and call could be USED for EBAY to ask a seller a question."

I too have thought of that as well, but then I thought about all the Web "call-me button" companies that have come and gone - Hearme, Lipstream, etc. There are a few call-me button companies still around, such as eStara. Basically, if you click on a button on a web page you can initiate a VoIP phone call.

Posted in VoIP

Tagged: ebay, voip : Related Tags: buyer seller, united states, phone number, ticket items, customer service, seller

4 Comments

Invores Systems Hosted SIP-based IVR

January 18, 2005

Boy, I do seem to be coming across quite a few hosted IVR solutions based on VoXML and support VoIP via SIP over the past day or so. Invores Systems, Inc. announced the availability of an interactive voice application hosting/subscription service for businesses which uses a pure VoIP/SIP environment.

What's the benefit of something like this? Well, imagine you are a small-to-mid-sized company and rather than deploy an IP-PBX, you simply deploy SIP-based IP phones and SIP softclients.

Posted in VoIP

6 Comments

Alias and Packet8 Videophone

January 18, 2005

Alias

Fans of Alias will enjoy this news release from Packet8. Apparently, the popular Alias TV show is utilizing the Packet8 Videophone. In addition to Alias, the Packet8 Videophone has also been incorporated in episodes of 24 -- The Series, King of Queens, Law & Order SVU, Will & Grace, Stargate Atlantis, Medical Investigation, Eyes, Entourage and Navy NCIS. You can check out my review of the Packet8 Videophone from awhile back.

Posted in Reviews, VoIP

Tagged: alias, videophone : Related Tags: packet videophone, alias packet, internet protocol, stargate atlantis, grace stargate, videophone

3 Comments

Asterisk Forum

January 17, 2005

Posted in Linux

Tagged: asterisk, forum : Related Tags: google voice, asterisk community, asterisk answer, asterisk asterisk, starts playing, asterisk

11 Comments

AT&T CallVantage Outage

January 17, 2005

I meant to blog the AT&T CallVantage outage this morning, but wanted to confirm some info with one of my sources first.

Apparently, this past Thursday (1/13/2005), AT&T CallVantage experienced an outage in at least Virginia and parts of New Jersey that lasted 6 hours or more. When a CallVantage user emailed them, AT&T responded that there is inclement weather in Kansas City which knocked out the system causing the CallVantage outage.

When you called AT&T to report the problem you received a message that because of the weather they were out and expected to have all service restored by 11:00pm (not mentioning what time zone).

Posted in VoIP

Tagged: at&t, outage, voip : Related Tags: callvantage outage, callvantage, outage

Verisign Jobs

January 17, 2005

I wouldn't normally post a job listing on my VoIP blog, however when Verisign emailed with with a PDF file containing several VoIP job descriptions, it piqued my interest. They asked me for any help I could provide, so I figures why not? I know there must be lots of VoIP techies that read my blog and are looking for a job - so if I can be of assistance to help my fellow VoIP techies, then by golly I'm going to help them!

What's interesting to note is that I discussed Verisign's entry into the VoIP space a few months ago where Verisign was leveraging VoIP with SS7 and SIP.

Posted in VoIP

Tagged: verisign : Related Tags: quality assurance, software developer, assurance engineer, senior software, offices dulles, verisign

VoiceGenie News

January 17, 2005

In keeping with my last blog post about Parus' speech-recognition IVR, I just got this release a few minutes ago I thought I'd share. Similar to Parus Interactive, VoiceGenie also supports SIP and the VoXML standards.

Toronto, Canada – January 17, 2005. VoiceGenie Technologies Inc., the proven performance leader in standards-based software platforms powering customer contact solutions and next-generation networks, today announced record sales results for the company’s fiscal year, ending December 31, 2004.

Posted in Call Center and CRM

2 Comments

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