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NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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Cisco and IBM

December 7, 2004

According to the Yankee Group, "Cisco and IBM Are Preferred Internet Protocol Telephony Solution Providers".

The Yankee Group released results of a new study that show internet protocol telephony (IPT) solution providers need to focus on the basic features that make IP telephony work in corporate environments. The Yankee Group IP Telephony YankeeBrandMonitor indicated that attributes such as stability, reliability and quality outweighed "future" benefits, such as technology leader and innovator.

Cisco Systems (NASDAQ: CSCO) and IBM (NYSE: IBM) ranked number one and number
two, respectively, in the study for deployment preference in the next 2 years.

Level 3 and Comcast

December 7, 2004

We can put the Level 3 & Comcast rumors to bed. Comcast has indeed chosen Level 3.

Excerpt:
Comcast Corporation (Nasdaq: CMCSA - News, CMCSK - News) today announced a long-term agreement with Level 3 Communications, Inc. (Nasdaq: LVLT - News) to provide inter-city and metro dark fiber as part of Comcast's extension of its fiber footprint.

This backbone is principally based on 20-year dark-fiber IRU's (indefeasible rights of use) from Level 3 and other sources.

Voice over IP Search

December 7, 2004

It is self-evident that "voice over IP" is a hot search term, but this is just more proof in the pudding.

Voice over IP Online Awareness Grows

SCOTTSDALE, Ariz., Dec. 7, 2004 (PRIMEZONE) -- Awareness of VoIP (Voice over IP) is rapidly growing on the Internet, according to VoIPAction.
VoIPAction conducted an analysis of 10 keywords that are in the mainstream of public awareness and that were searched for by people at the Yahoo-owned Overture search engine.

'Voice over IP' as a search term beat out the keywords 'Nintendo', 'Mac' and 'Bluetooth' in popularity of the number of search requests made for the month of October 2004, and was close in performance to some other household words: 'Oprah', 'Pokemon' and 'iPod'.

The results, which can be confirmed by visiting http://inventory.overture.com/ were:


Harry Potter: 705,005 requests
Pokemon: 369,885 requests
Oprah: 365,336 requests
iPod: 327,507 requests
Voice Over IP: 311,210 requests
Nintendo: 156,683 requests
Mac: 97,374 requests
Bluetooth: 62,753 requests
Skype: 54,526 requests
Vonage: 47,253 requests









Unlimited VoIP

December 6, 2004

As the VoIP service provider space becomes more and more crowded, you are going to see more and more creative pricing schemes. For instance, Greg Galitzine sent me an email with a press release stating that RNKVoIP would be rolling out "Phone for Life" that would allow consumers to pay a one-time fee of $999 for a lifetime of unlimited VoIP phone service. Yeah, you read that correctly.

Let's put that $999 in perspective.

TalkISP Unimessaging

December 6, 2004

Hmmm, new virtual PBX? Saw this posting to the VoIP Forums this weekend claiming to be a new virtual PBX which they term VPBX. Why not call it "hosted IP-PBX" like most people? Anyway, the posting was here:
New VPBX Product : Forums
It says:

Talkisp (http://www.talkisp.com) has a product called Unimessaging (http://www.unimessaging.net) that is a full featured VPBX.

Global IP Sound GIPS iLBC Codec

December 6, 2004

In the February 2003 issue of Internet Telephony Magazine, I wrote about Global IP Sound's excellent GIPS VoiceEngine codec, which can be integrated into VoIP applications. In August of this year, Nortel bought a 5% stake in Global IP Sound. Longboard also announced they would license the GIPS VoiceEngine which is being integrated into the LongBoard OnePhone Application. Now, Global IP Sound's GIPS iLBC First Speech Codec is to be standardized by the IETF for IP Telephony Solutions.

Net2Phone Lands Millennium Digital Media

December 6, 2004

Voiceglo Beta Testers

December 3, 2004

Another Voiceglo release - two days in a row! Boy, it's hard to keep up with these guys. I wasn't going to include this since I like to spread the "wealth" around with the VoIP coverage I do. However, they are calling for beta testers, so I thought I'd share this as well.

Cheap Phone Service

December 3, 2004

Here's an excerpt from Phone Service at $199 per year.

A start-up company will use Internet technology to offer flat-rate phone service for $199 a year.

The service, from a company called SunRocket and started by former MCI employees, includes unlimited local and long-distance calls as well as two new cordless phones.

Serving about 50 markets--including the Chicago area--with fewer than 50 employees, SunRocket illustrates how easily entrepreneurs with little money can start a phone company using what's known as voice over Internet protocol.

Ok, $199/year works out to $16.58/month. I'm not sure why they are offering a "yearly" charge as opposed to monthly.

Level3 News

December 3, 2004

Cox Communications Inc., a customer of Level 3 Communications Inc has increased its purchase of long-distance minutes on Level3's global broadband network recently as it rolls out VoIP. A Level3 official, declined to give specifics, however did state that traffic from Cox on Level3's network has roughly doubled over last year.

"Every month, we continue to get a nice growth rate, which indicates to us something is going right over there," said Kevin Dundon, senior vice president of wholesale VoIP services with Level 3.

Level3, still under heavy debt after building out one of the largest fiber optic deployments, has had several major wins in the VoIP space, including AOL, Skype, Charter, and last I heard, they are in talks still with cable giant, Comcast.

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