Tom Keating : VoIP & Gadgets Blog
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Smart Cities Will Make Our Lives Better

By: Anthony Trinh, Integrated Marketing Assistant, Alcatel-Lucent

The Internet of Things (IoT) is enabling the world around us to exchange data via a common network. This data will actually help us to understand the ‘things’ (objects and devices) in our lives and make sense of it. But how does the IoT improve our lives?

By 2020, the IoT will connect more than 26 billion devices and almost anything – your connected car, your dog’s collar, and even your entire city – will be able to communicate with each another. Cities are getting bigger and there are a lot of opportunities to streamline operations and manage scarce resources with IoT technology. Innovations in IoT technology are helping public and private organizations gain in-depth insight into the needs of their communities. Cities will become smart – developing strategies to improve their infrastructure, plan for long-term growth, create more energy-efficient environments, and keep people safe.

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Big Data for Better Operations - The Use of Analytics in the Connected Home

By: Alan Marks, Senior Product Marketing Manager, Alcatel-Lucent’s Motive Customer Experience Solutions

The increasingly competitive broadband market has service providers facing new challenges as they deliver services to today’s Internet-connected home. One challenge is delivering technical support for the rapidly increasing number of Internet-connected devices in the home. Consumers are now connecting gaming consoles, smart phones, tablets and other devices to their residential gateway, and their broadband Internet service. In light of this increasingly complex and dynamic technological landscape, it is no surprise that service providers have turned to analytics to better understand their customers’ needs.

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How to Choose Between iPhone 6 and iPhone 6 Plus

For the first time ever, Apple introduced two phones of different sizes at once. This is a huge deal for the company...

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Sorry Apple, This is Really Samsung's Month

I find if you write about Android or Apple, you are often a target for people who will flame you on social...

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Rich Tehrani Thoughts From California

I've been on the road in Vegas and California over the past ten days or so. Here are my thoughts. The Venetian...

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GENBAND Kandy Goes Public at Ruby Skye

Last night, GENBAND hosted a gala premiere at Ruby Skye in San Francisco for its official Kandy launch - the transitional solution...

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Peter's View: The Channel Ecosystem

I read CRAIG'S VIEW: THE NEW CHANNEL ECOSYSTEM by Craig Schlagbaum, channel chief at Comcast. My response was too long for...

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Presidential Election and Technology

November 3, 2004

Tim Russert with Tablet PC

I'm sure many of us were watching the presidential election coverage on FOX News, CNN, MSNBC, or the traditional TV networks (ABC, NBC, CBS) last night. Well you probably noticed lots of technology being used by the news anchors and commentators. I thought I would share this news release since it is timely.

NBC Utilizes Fujitsu Stylistic ST5000 Tablet PC to Reveal Updates during Presidential Election Coverage 2004

Sunnyvale, Calif.

Peerio P2P VoIP Software Goes Live (sorta)

November 3, 2004

Popular Telephony's Peerio GNUP is live - kinda, sorta. I am going to request some volunteers/fans of VoIP to aid in Peerio's initial deployment, which I'll get into in a bit.

First, let me share this from Popular Telephony's GNUP website:
A Free Global Numbering Plan, Peerio GNUP provides interconnectivity between all existing peer-to-peer, PSTN, Standards-based and proprietary VoIP applications.

GNUP is the first solution that will let VoIP users receive calls from other applications, phones and devices.

Cisco ATA-186 firmware and other VoIP stuff

November 3, 2004

There is a popular thread in the VoIP Forums that discusses the need for users of the popular Cisco ATA-186 to be able to download H.323 or SIP firmware for the Cisco ATA-186. Coincidentally, I was Googling ATA 186 SIP Firmware and I came across a past Internet Telephony article of mine written in July 2003 titled "The Amazing Cisco ATA-186 And Top ITSPs Compared" where I discussed how to "hack" the Cisco ATA-186 so you can download SIP or H.323 firmware. Well, it wasn't a true hack in the sense of the word, but let's not split hairs. I thought I would share this article from 2003 since it still may be of benefit to readers of my blog.

Internet Telephony Magazine and Customer Interaction Solutions go Digital

November 3, 2004

Rich Tehrani, publisher of Internet Telephony and Customer Interaction Solutions has made a major announcement regarding TMC's publications. We're going digital! Yep, that's right - digital. That is, you'll be able to download Acrobat PDF versions of our print magazines.

More ENUM News

November 2, 2004

I only have time to provide some quick analysis since I am leaving for the day to go wait in line and vote for the next president...

Ready for the analysis? Ok, here goes... ENUM is taking flight...

Photo Gallery

November 2, 2004

EagleACD Call Center Hosted Solution

November 1, 2004

I was Googling and came across EagleACD, which I had never heard of, so I decided to check them out. They are a hosted-ACD platform or hosted contact center platform if you will.. that is similar to CosmoCom, which TMC has covered extensively over the years. I even reviewed CosmoCom several years ago and CosmoCom is also a past TMC Labs Innovation Award winner.

Vonage Adds 600 Jobs

October 29, 2004

Interesting... Vonage is planning to add 600 new employees to their payroll. Perhaps they've finally heard all the complaints in the VoIP Forums and other online forums about their poor customer service and have decided to do something about it. Let's see how true this press release turns out to be.

iTunes and Windows Pocket PCs

October 29, 2004

I just got an interesting email offering me an eval copy of a new piece of software called ppcTunes that which they claim is the first tool of its kind to allow Windows iTunes users to auto-copy selected playlists to their Pocket PCs, Windows Mobile Pocket PCs, Pocket PC Phones & Smartphones. ppcTunes will even map your music files to your storage card so as not to fill up the main memory of your device. As an iPod user and a PocketPC user myself, until this product was created, I knew that Pocket PC users had no way to sync their iTunes playlists to their Windows-based handhelds.

Now I should state that this product copies the .mp3 files for the playlists you select and not the playlists themselves, i.e.

GoDaddy and ENUM

October 29, 2004

Just the other day, I blogged about ENUM and I specifically mentioned VeriSign's entry into the VoIP space by offering ENUM. I also mentioned GoDaddy, but more as a side comment that they (GoDaddy) and VeriSign are two of the most popular DNS registrars. While I did expect other DNS registrars to follow VeriSign's example and jump on the ENUM bandwagon, I had no inkling that GoDaddy was going to do it so soon!

Well two days after I wrote "ENUM ENUM ENUM!" GoDaddy has announced a partnership with with several leading telecommunications companies in forming Country Code 1 ENUM LLC.

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