Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Why the Fax Isn't As Outdated As You Think

I wrote a blog about faxing a few months ago and got an overwhelming response. Got some comments via email and...

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Camera-Phone Opportunity Exists for Samsung

There exists an opportunity for a superior camera with 10x or greater zoom coupled with the traditional things we are used to...

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Tomorrow is Purchase Google Glass Day!

If you are a wearable tech fan, tomorrow is a big day as you will finally be able to (if you are...

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The Secret Value of VoLTE

By Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

At Mobile World Congress, I discovered that many network providers still aren’t aware of the broader business values of voice over LTE (VoLTE).  Most knew it readily includes HD voice for clearer calls and reduced background noise, which lets you feel like you’re standing right next to the other person. Most didn’t realize that, in unexpected ways, VoLTE helps them earn more money and increase efficiency.

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How to Kill Shadow IT: Step One - Recognize that Resistance is Futile

By Bryan R. Davies, Senior Director of Enterprise Communications Marketing, Alcatel-Lucent

The first step in resolving any problem is to make sure you understand the core issues. So here’s the crucial question for shadow IT: What is the biggest challenge it presents for your IT department?

Holding back the flood?  

Today’s flood of mobile devices and cloud services is making shadow IT a bigger headache than ever before. But it’s nothing new. It started with the first enterprise employee who ever put an application in place without the knowledge or approval of IT staff.
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5 Tips to Get Out of a Sales Slump

Lots of sales professionals go through a sales slump. Nothing is closing. Depression or Panic ensues - or worse, Desperation, that...

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Less is Better than None: How WebRTC Helps Carriers

Almost everyone knows that telcos’ mobile voice and messaging revenue is declining. With 3G offering a mobile on-ramp to the Internet,...

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Presidential Election and Technology

November 3, 2004

Tim Russert with Tablet PC

I'm sure many of us were watching the presidential election coverage on FOX News, CNN, MSNBC, or the traditional TV networks (ABC, NBC, CBS) last night. Well you probably noticed lots of technology being used by the news anchors and commentators. I thought I would share this news release since it is timely.

NBC Utilizes Fujitsu Stylistic ST5000 Tablet PC to Reveal Updates during Presidential Election Coverage 2004

Sunnyvale, Calif.

Peerio P2P VoIP Software Goes Live (sorta)

November 3, 2004

Popular Telephony's Peerio GNUP is live - kinda, sorta. I am going to request some volunteers/fans of VoIP to aid in Peerio's initial deployment, which I'll get into in a bit.

First, let me share this from Popular Telephony's GNUP website:
A Free Global Numbering Plan, Peerio GNUP provides interconnectivity between all existing peer-to-peer, PSTN, Standards-based and proprietary VoIP applications.

GNUP is the first solution that will let VoIP users receive calls from other applications, phones and devices.

Cisco ATA-186 firmware and other VoIP stuff

November 3, 2004

There is a popular thread in the VoIP Forums that discusses the need for users of the popular Cisco ATA-186 to be able to download H.323 or SIP firmware for the Cisco ATA-186. Coincidentally, I was Googling ATA 186 SIP Firmware and I came across a past Internet Telephony article of mine written in July 2003 titled "The Amazing Cisco ATA-186 And Top ITSPs Compared" where I discussed how to "hack" the Cisco ATA-186 so you can download SIP or H.323 firmware. Well, it wasn't a true hack in the sense of the word, but let's not split hairs. I thought I would share this article from 2003 since it still may be of benefit to readers of my blog.

Internet Telephony Magazine and Customer Interaction Solutions go Digital

November 3, 2004

Rich Tehrani, publisher of Internet Telephony and Customer Interaction Solutions has made a major announcement regarding TMC's publications. We're going digital! Yep, that's right - digital. That is, you'll be able to download Acrobat PDF versions of our print magazines.

More ENUM News

November 2, 2004

I only have time to provide some quick analysis since I am leaving for the day to go wait in line and vote for the next president...

Ready for the analysis? Ok, here goes... ENUM is taking flight...

Photo Gallery

November 2, 2004

EagleACD Call Center Hosted Solution

November 1, 2004

I was Googling and came across EagleACD, which I had never heard of, so I decided to check them out. They are a hosted-ACD platform or hosted contact center platform if you will.. that is similar to CosmoCom, which TMC has covered extensively over the years. I even reviewed CosmoCom several years ago and CosmoCom is also a past TMC Labs Innovation Award winner.

Vonage Adds 600 Jobs

October 29, 2004

Interesting... Vonage is planning to add 600 new employees to their payroll. Perhaps they've finally heard all the complaints in the VoIP Forums and other online forums about their poor customer service and have decided to do something about it. Let's see how true this press release turns out to be.

iTunes and Windows Pocket PCs

October 29, 2004

I just got an interesting email offering me an eval copy of a new piece of software called ppcTunes that which they claim is the first tool of its kind to allow Windows iTunes users to auto-copy selected playlists to their Pocket PCs, Windows Mobile Pocket PCs, Pocket PC Phones & Smartphones. ppcTunes will even map your music files to your storage card so as not to fill up the main memory of your device. As an iPod user and a PocketPC user myself, until this product was created, I knew that Pocket PC users had no way to sync their iTunes playlists to their Windows-based handhelds.

Now I should state that this product copies the .mp3 files for the playlists you select and not the playlists themselves, i.e.

GoDaddy and ENUM

October 29, 2004

Just the other day, I blogged about ENUM and I specifically mentioned VeriSign's entry into the VoIP space by offering ENUM. I also mentioned GoDaddy, but more as a side comment that they (GoDaddy) and VeriSign are two of the most popular DNS registrars. While I did expect other DNS registrars to follow VeriSign's example and jump on the ENUM bandwagon, I had no inkling that GoDaddy was going to do it so soon!

Well two days after I wrote "ENUM ENUM ENUM!" GoDaddy has announced a partnership with with several leading telecommunications companies in forming Country Code 1 ENUM LLC.

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