VoIP & Gadgets Blog

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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Presidential Election and Technology

November 3, 2004

Tim Russert with Tablet PC

I'm sure many of us were watching the presidential election coverage on FOX News, CNN, MSNBC, or the traditional TV networks (ABC, NBC, CBS) last night. Well you probably noticed lots of technology being used by the news anchors and commentators. I thought I would share this news release since it is timely.

NBC Utilizes Fujitsu Stylistic ST5000 Tablet PC to Reveal Updates during Presidential Election Coverage 2004

Sunnyvale, Calif.

Posted in Technology and Science

Peerio P2P VoIP Software Goes Live (sorta)

November 3, 2004

Popular Telephony's Peerio GNUP is live - kinda, sorta. I am going to request some volunteers/fans of VoIP to aid in Peerio's initial deployment, which I'll get into in a bit.

First, let me share this from Popular Telephony's GNUP website:
A Free Global Numbering Plan, Peerio GNUP provides interconnectivity between all existing peer-to-peer, PSTN, Standards-based and proprietary VoIP applications.

GNUP is the first solution that will let VoIP users receive calls from other applications, phones and devices.

Posted in VoIP

8 Comments

Cisco ATA-186 firmware and other VoIP stuff

November 3, 2004

There is a popular thread in the VoIP Forums that discusses the need for users of the popular Cisco ATA-186 to be able to download H.323 or SIP firmware for the Cisco ATA-186. Coincidentally, I was Googling ATA 186 SIP Firmware and I came across a past Internet Telephony article of mine written in July 2003 titled "The Amazing Cisco ATA-186 And Top ITSPs Compared" where I discussed how to "hack" the Cisco ATA-186 so you can download SIP or H.323 firmware. Well, it wasn't a true hack in the sense of the word, but let's not split hairs. I thought I would share this article from 2003 since it still may be of benefit to readers of my blog.

Posted in Reviews, VoIP

Tagged: cisco : Related Tags: phone number, internet telephony, windows messengers, telephone number, inbound outbound, phone

8 Comments

Internet Telephony Magazine and Customer Interaction Solutions go Digital

November 3, 2004

Rich Tehrani, publisher of Internet Telephony and Customer Interaction Solutions has made a major announcement regarding TMC's publications. We're going digital! Yep, that's right - digital. That is, you'll be able to download Acrobat PDF versions of our print magazines.

Posted in VoIP

1 Comments

More ENUM News

November 2, 2004

I only have time to provide some quick analysis since I am leaving for the day to go wait in line and vote for the next president...

Ready for the analysis? Ok, here goes... ENUM is taking flight...

Posted in VoIP

2 Comments

Photo Gallery

November 2, 2004

EagleACD Call Center Hosted Solution

November 1, 2004

I was Googling and came across EagleACD, which I had never heard of, so I decided to check them out. They are a hosted-ACD platform or hosted contact center platform if you will.. that is similar to CosmoCom, which TMC has covered extensively over the years. I even reviewed CosmoCom several years ago and CosmoCom is also a past TMC Labs Innovation Award winner.

Posted in Call Center and CRM

4 Comments

Vonage Adds 600 Jobs

October 29, 2004

Interesting... Vonage is planning to add 600 new employees to their payroll. Perhaps they've finally heard all the complaints in the VoIP Forums and other online forums about their poor customer service and have decided to do something about it. Let's see how true this press release turns out to be.

Posted in Vonage

Tagged: vonage : Related Tags: vonage holdings, vonage, customer, jersey

2 Comments

iTunes and Windows Pocket PCs

October 29, 2004

I just got an interesting email offering me an eval copy of a new piece of software called ppcTunes that which they claim is the first tool of its kind to allow Windows iTunes users to auto-copy selected playlists to their Pocket PCs, Windows Mobile Pocket PCs, Pocket PC Phones & Smartphones. ppcTunes will even map your music files to your storage card so as not to fill up the main memory of your device. As an iPod user and a PocketPC user myself, until this product was created, I knew that Pocket PC users had no way to sync their iTunes playlists to their Windows-based handhelds.

Now I should state that this product copies the .mp3 files for the playlists you select and not the playlists themselves, i.e.

Posted in Gadgets

Tagged: itunes, pocket pc : Related Tags: windows mobile, itunes windows, information appliance, release ppctunes, mobile pocket, users

GoDaddy and ENUM

October 29, 2004

Just the other day, I blogged about ENUM and I specifically mentioned VeriSign's entry into the VoIP space by offering ENUM. I also mentioned GoDaddy, but more as a side comment that they (GoDaddy) and VeriSign are two of the most popular DNS registrars. While I did expect other DNS registrars to follow VeriSign's example and jump on the ENUM bandwagon, I had no inkling that GoDaddy was going to do it so soon!

Well two days after I wrote "ENUM ENUM ENUM!" GoDaddy has announced a partnership with with several leading telecommunications companies in forming Country Code 1 ENUM LLC.

Tagged: enum, godaddy : Related Tags: daddy group, domain names, partnership several, several leading, leading telecommunications, godaddy

3 Comments

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