Tom Keating : VoIP & Gadgets Blog
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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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What's Up With the Data Center?

This morning there is an article that "RDG Capital Fund Management, the investment vehicle of Russell Glass and a significant shareholder...

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KABIRA ADVANCES VoIP ADOPTION

October 19, 2004

Some news that will hit the wires tomorrow...

KABIRA ADVANCES VoIP ADOPTION WITH END-TO-END SOLUTIONS SUITE

Breaking New Ground On Scalability, Reliability And Cost, New Offering Enables Full Service Lifecycle Delivery and Management For Faster Time-To-Service

San Rafael, California -- October 20, 2004 -- Kabira(TM) Technologies Inc., the high-performance leader in network switching software for telecommunications and real-time financial services, today announced a comprehensive solutions suite for service providers and enterprises deploying Voice over Internet Protocol (VoIP)-based telecommunication networks. Building on the high-performance Kabira Infrastructure System and the Kabira Transaction Switch underlying technology, the new Kabira offering enables full service lifecycle delivery and management of VoIP services, including design to deployment, order to delivery, and delivery to charging and billing. Available immediately, Kabira’s solutions for VoIP include the Kabira Provisioning and Service Activation (KPSA), the Kabira xDR Mediation and the Kabira Service Delivery Platform.

Broadband market numbers

October 19, 2004

Some broadband market numbers to share...

SCOTTSDALE, Ariz., October 19, 2004 - Broadband is becoming a mainstream, must have residential service, according to In-Stat/MDR. The high-tech market research firm is projecting strong growth in both cable and DSL subscribers over the next several years, growing from a combined 24 million subscribers in 2003 to nearly 50 million subscribers in 2008. While growth will remain strong, it will be slowing as the market moves to maturity and the subscriber base becomes quite large.

Sentiro PSTN and ENUM

October 19, 2004

Some more ENUM news to share today which complements my "Popular Telephony and Stealth Communications" blog entry...

Does this mean ENUM is gaining traction?

Sentiro Delivers termination from PSTN to UPT Numbers Based on ENUM. This allows the delivery, globally, of not only traditional voice services but also electronic services such as email, web, SMS/MMS, IM, and location-based services.

Super Fast Samsung SATA Hard Drive

October 19, 2004

Spaceballs - "Ludicrous Speed!"

Wow, check out this news release! A super fast, ludicrous speed, whopping 3.0 GB/s Serial ATA hard drive for a desktop PC using SATA? Damn, I want one of those! Hey Samsung, can I have a review unit.

Download High-Definition Movies

October 19, 2004

I've been itching to buy a new Microsoft Media Center 2005 PC for the past week or so. Microsoft Media Center 2005 has support for multiple TV tuners and it supports PVR (personal video recording) functionality as well as pause/resume live TV.

Well, it also supports HDTV, so I was very intrigued when I came across mavromatic's blog about Microsoft Media Center 2005 and the ability to download HDTV films from the Internet to the Media Center PC for a really rich viewing experience. Already there exists the ability to download movies for a "fee", but the video is compressed with less quality than a DVD.

Popular Telephony and Stealth Communications

October 19, 2004

Some very important VoIP news to share that be announced at exactly 1pm today...
Popular Telephony Inc., a telecommunications middleware company and Stealth Communications, operators of the Voice Peering Fabric will partner to provide Peerio GNUP™ users access to Stealth’s VPF ENUM Registry. If you're not familiar with Stealth - they're the ones that power Vonage. And of course if you read my blog, you're very familiar with Popular Telephony - I've blogged them a few times lately.

BlackBerry 7270

October 19, 2004

Research In Motion demonstrated a new BlackBerry Wireless Handheld yesterday at the Gartner ITXPO Symposium that operates on 802.11b networks and incorporates both voice and data capabilities. The BlackBerry 7270 will be the first BlackBerry handheld to feature VoIP and WLAN support.

The BlackBerry 7270 supports VoIP telephony that essentially extends desktop phone functionality to a BlackBerry wireless handheld allowing the user to place and receive calls on the go. It utilizes SIP-based call control to deliver standards-based interoperability with IP-PBX and traditional corporate telephony equipment.

Atinav VoIP News

October 19, 2004

I've seen demos of Atinav's VoIP products and they work quite well. Figured I'd share their latest news...

aveComm 3.2 Offers Integrated Audio Conferencing, Providing a Scalable Bridge of Combined Telephone and/or PC Participants and Many New and Enhanced Features

New York, N.Y.---OCT 5, 2004--- Atinav, a leading provider of Internet-based and wireless solutions for workplace communication, messaging and collaboration, today announced the release of aveComm 3.2, their award-winning web-based “Unified Messaging, Communication and Collaboration” solution. aveComm, now celebrating its 4th year of availability, offers many features and functionality, including: Application Sharing, Document Collaboration, Remote Desktop Control, Session Record/Playback, Whiteboard, Instant Messaging, Voice-over-IP (VoIP), IP Telephony, File Transfer and much more.

New Telecom Bill for VoIP

October 19, 2004

During a keynote address at a VoIP conference, Senator John Sununu announced his intention to introduce legislation aimed at simplifying the regulation of voice-over-IP (VoIP), as part of a larger telecom reform bill. He stated it is planned for next year's new session of Congress.

Sununu said that he and other congressional leaders, including Sen. John McCain, and Sen. Ted Stevens, are already planning to tackle telecom regulation once the elections are over.

He pointed out that while the RBOCs are in as strong to deploy VOIP technology, "The problem is, from their perspective, this is a purely cannibalistic product," Sununu said.

WiFlyer Wireless over Dial-up

October 19, 2004

WiFlyer

I found an interesting product retailing for $149.95 that lets you convert your dial-up Internet connection to wireless WiFi. So instead of your laptop being tetherered to the phone line, you can roam about freely using a wireless connection to this device. Even better, with the compact and portable WiFlyer, you can actually SHARE your dial-up Internet connection with other members in your family (or your neighbors) - so no more fighting over one dial-up connection.

With a sleek, ultra-compact "pocketable" design and integrated V.92 modem and Ethernet port, WiFlyer plugs into a standard telephone line or Ethernet cable to provide a personal or sharable WiFi 'hotspot'. It's pretty "dummy proof"; you simply launch your browser automatically and it directs you to very easy to use setup and configuration screens.

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