Tom Keating : VoIP & Gadgets Blog
Tom Keating
CTO
| VoIP & Gadgets blog - Latest news in VoIP & gadgets, wireless, mobile phones, reviews, & opinions

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

Full Story »

Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

Full Story »

Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

Full Story »

Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

Full Story »

Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

Full Story »

VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

Full Story »

Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

Full Story »

Google Desktop Search

October 15, 2004

Verizon and Level3 VoIP feature

October 15, 2004

I just blogged about i2Telecom's "Cellular Bridge" feature that let's you pick up your cell phone, dial the i2Telecom InternetTalker, and the device will recognize your CallerID and give you "2nd dial-tone" to dial another phone number.

Well, coincidentally, a source has just told me that Level3 and Verizon are working on a similar feature that will let you dial your home VoIP phone (Verizon's VoiceWing VoIP service I assume), it will detect the CallerID, give you 2nd dialtone, and then let you make an outbound call.

Apparently it will only cost $0.12 PER CALL! (not per minute.) I'm not sure if this is U.S.

i2Telecom InternetTalker MG-3

October 15, 2004


The InternetTalker is another ATA (analog telephony adaptor) device that works in conjunction with i2Telecom's VoIP network services.

While there seems to be a new ATA coming to market every week, what I like about this ATA is a feature they call "Cellular Bridge".

Here is what their website had to say, Cellular Bridge Brings VoIP Savings to Mobile Phones. Exclusive, patented “cellular bridge” capability allows up to 3 authorized phones to remotely access the MG-3 for low-cost and no-cost global calling.

FCC Fiber Decision for the Bells

October 15, 2004

I was watching the news last night when the news anchor stated that an FCC ruling came down that the FCC had granted the regional Bell companies relief from having to lease their fiber networks to competitors at regulated rates. I was stunned considering how supportive FCC chairman Michael Powell has been in the past with regards to competition. He’s especially been a friend and proponent of competition in the VoIP industry, so this decision came as a surprise to me. It smelled to me like some serious Baby Bell lobbying paid off.

Skype phone

October 15, 2004

IPMind

A representative of IPMind came across my VoIP blog entry "Skype Keynote", saw that I "wished" for "a phone product with Skype technology embedded that DOES NOT REQUIRE a PC to be on to work!" and he posted a comment stating that his company has a prototype of a standalone Skype hardware phone.

Details are a bit sketchy at this point, but here is what I know. They have 2 early prototypes enclosed in a telephone shell that can dial to/receive calls from Skype users. For dialing you simply scroll to the desired buddy in the buddy list on the LCD screen (4*20) and you are connected to the buddy.

CuPhone and Skype

October 14, 2004

CuPhone Personal Phone Gateway (PPG)

Andy reminded me of a company that creates a USB portable gateway device that actually won an Internet Telephony Editors' Choice Award in 2000. Well, now they support Skype and in an interesting way.

Basically, this device connects to your PC (via USB) as well as a PSTN wall socket. Then you enter in a pre-specified PSTN phone number, such as a cell phone number into the CuPhone Personal Phone Gateway (PPG).

Red Sox or Yankees Evil Empire

October 13, 2004

Last night I watched the Yankees vs. Red Sox ALCS playoff game, including the pre-game on FOX. I enjoyed the Nomar, Goat Curse, and Bartman parody - it was pretty funny. But what really irked me about the pre-game was the intro just before the game started where they equated the Yankees as the "Evil Empire".

Audiovox SMT5600

October 13, 2004

Audiovox SMT5600

I'm in the market for a smartphone - preferably one with Bluetooth, Windows Mobile software, GPS capability, and email access that can rival a Blackberry. The HP h6315 has certainly seen some hype and a lot of interest. No doubt the new Audiovox SMT5600 smartphone will make some waves with its powerful features. The SMT5600 runs Windows Mobile 2003 for Smartphones Second Edition on a 200 MHz Texas Instruments OMAP processor.

AT&T CallVantage and TigerDirect

October 13, 2004

AT&T CallVantage Service is now available through TigerDirect. TigerDirect joins Amazon.com, Best Buy and Circuit City in the retail channel to market CallVantage's VoIP services. What about Walmart? Whoever (Vonage, CallVantage, Lingo, etc.) lands Walmart deserves some extra kudos.

Popular Telephony and Global IP Sound

October 13, 2004

Popular Telephony and Global IP Sound have announced a partnernership to provide best-in-class voice quality on Peerio 444 serverless softphone. I've used Global IP Sound's GIPS codecs and they are very impressive. I gave Global IP Sound a glowing review in a TMC Labs writeup last year, which you can see here: Global IP Sound TMC Labs Review

We found that the Global IP Sound codec had some pretty interesting positive effects under high packet loss conditions, which we tested using the Shunra Cloud 4.0 network emulator tool which can inject latency and packet loss. I should note that we used an older/slower PocketPC with a softphone client containing the GIPS codec engine, so the latency numbers are much higher than a PC or hardphone would have.

Featured Events