Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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The Six Degrees of Mobile Data Plan Innovation: It's Not All About Data- Mobile Voice and Messaging Share Plans Offer Plenty of Appeal

Alcatel-Lucent’s Rich Crowe continues the Six Degrees of Mobile Data Plan Innovation blog series by examining the degree to which consumers are interested in share plans that include unlimited voice and messaging but don’t include data.

The last Six Degrees blog explored consumer attitudes toward two different mobile share plan options: sharing data only and sharing voice, messaging and data. This blog will explore attitudes toward a 3rd option: sharing unlimited voice and messaging — but not data — across multiple devices or subscribers.

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200G Optical Networks: What you need to know

By: Earl Kennedy, IP Transport Product Marketing, Alcatel-Lucent

Optical network operators have already made the move to 100G. But skyrocketing bandwidth demand means many are already pondering what’s next. With a 200G optical solution hitting the market, you probably have questions about when to move to 200G optical – and what you need to know when you make that move.

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Microsoft Media Player 10 - Apple iTunes killer?

September 2, 2004

Microsoft launched their new Media Player 10 today which they are positioning as an "iTunes killer". As a proud new owner of a 20gb iPod and iTunes user, we'll just see about that.

Microsoft did make some improvements to Media Player, including finally the ability to rip CDs to MP3 format - before you had to buy a plug-in or rip to Microsoft's proprietary .wma format.

They also finally decided to KISS (Keep It Simple Stupid) their Media Player by having intuitive tabs that include: Now Playing, Library, Rip, Burn and Guide.

Nintendo DS offers WiFi VoIP gaming

September 1, 2004


It is being reported that the Nintendo DS has a headset port which will be used in conjunction with the built-in wireless 802.11b networking capabilities to offer VoIP chat. This will also enable gamers to use the Nintendo DS to make free phone calls or simply to talk trash while fragging your opponent.

Of course Microsoft Xbox Live already does this. But rumor has it the Nintendo DS will enable PSTN phone calls - not just gamer-to-gamer voice chat.

VoIP news hotter than ever

August 31, 2004

There has been a flurry of VoIP news, announcements, and VoIP reports, which all point to the same thing. VoIP is exploding!

For example, according to this Yankee Group VoIP release, more than one million US consumers will have subscribed to an IP telephone service by the end of this year, up from only 131,000 at the end of 2003.

The report also predicts that 17.5 million US households will be using the technology by the end of 2008.

Skype Lauches Apple Mac OS X version

August 31, 2004

Charter goes for the Telecom Triple Play (voice, data, video)

August 31, 2004

As of late, several phone companies have been partnering with cable and satellite TV providers to complete their triple play, while at the same time, several major cable firms are moving strongly into phone services via VoIP.

Well, my cable provider Charter Communications is set to complete the "telecom triple play" with the addition of phone service.

Service providers have long considered the so-called triple play of voice, video and data the Holy Grail because it allows them to become a customer's sole provider with one package price and one bill.

Charter announced deals Monday that will allow it to add VoIP phone services to its cable TV and cable Internet access offerings.

About Me

August 31, 2004

Welcome to my VoIP & Gadget Blog. My name is Tom Keating and I've been in telecom/datacom since 1994 when I joined Technology Marketing Corporation (TMC), a publisher of VoIP news, call center & CRM news, as well as other telecom information. My interests in computers started at the age of 12 in 1982. My first computer was a Radio Shack TRS-80 Color Computer (CoCo) and I subscribed to Rainbow Magazine which covered the CoCo. Growing up a computer geek, I pursued computer science in college and graduated with a B.S. in Computer Science and Engineering from the University of Connecticut.

In 1995 my boss, Rich Tehrani offered me a new challenge - create a labs that tests CTI Computer Telephony Integration), the precursor to VoIP, as well as call center products, and other telecom products for TMC's magazines.

Aruba Wireless and Ortronics Wi-Jack - the First WiFi Wall Outlet

August 31, 2004


I came across an interesting release that claims they have developed the world's first Wi-Fi wall outlet.

Here's an excerpt:
Aruba Wireless Networks (Aruba) and Ortronics Inc., a global leader in enterprise structured cabling systems, today announced they have developed the world’s first Wi-Fi wall outlet.

The new patent-pending Wi-Jack™ Wi-Fi wall outlet will be marketed and manufactured by Ortronics and will integrate Aruba’s next generation enterprise wireless LAN (WLAN) technology directly into an office network wall outlet.

Today, most access points (APs) are deployed in the ceiling at significant cost and on-going operational expense.

AT&T David Dorman interview on VoIP and AT&T's plans

August 30, 2004

AT&T is not a phone company - they're "a networking company"

August 30, 2004

Fool.com: Ma Bell Up for Sale? [Motley Fool Take] August 23, 2004

This article has an interesting "theory" that with AT&T's latest financial and marketing moves, including a strong push for VoIP offerings (AT&T CallVantage), that AT&T is setting itself up for sale or takeover bid. This is an incredible claim if it is true.

Death Knell for Vonage, Net2Phone, Packet8, Broadvoice, Lingo?

August 27, 2004

I was just reading this article: Net2Phone Out2Dry and it brings up some interesting points regarding the positioning of phone companies/Tier 1 carriers, cable companies, and the likes of Net2Phone, Vonage, Lingo, etc.

It discusses how Sprint picked up a cable-telephony contract from Mediacom Communications Corp. and how that could spell trouble for Net2Phone which is also trying to get a foothold in cable telephony.

The article goes on to say that the reason why Mediacom chose Sprint was because of crucial telecom features such as 911 service. Of course, a counterpoint to the 911 argument is that Vonage, which is a similar company to Net2Phone supports 911 just fine.

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