Tom Keating : VoIP & Gadgets Blog
Tom Keating
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How to Choose Between iPhone 6 and iPhone 6 Plus

For the first time ever, Apple introduced two phones of different sizes at once. This is a huge deal for the company...

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Sorry Apple, This is Really Samsung's Month

I find if you write about Android or Apple, you are often a target for people who will flame you on social...

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Rich Tehrani Thoughts From California

I've been on the road in Vegas and California over the past ten days or so. Here are my thoughts. The Venetian...

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GENBAND Kandy Goes Public at Ruby Skye

Last night, GENBAND hosted a gala premiere at Ruby Skye in San Francisco for its official Kandy launch - the transitional solution...

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Peter's View: The Channel Ecosystem

I read CRAIG'S VIEW: THE NEW CHANNEL ECOSYSTEM by Craig Schlagbaum, channel chief at Comcast. My response was too long for...

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2 Ways to Maximize Your Vendor Relationship

As channel partners, we get hammered all the time to sell vendor's stuff - even if it is unreasonable or doesn't...

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The Changing Definition of the Diameter Signaling Controller and Diameter Routing Agent (DRA)

Next week, I will be speaking at the Signaling Focus Day of LTE Asia.  The signaling focus day obviously will have...

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Telefonica Looking for Channel Partners to Crack U.S. Market

January 31, 2013

I met with Telefónica along with some other media analysts at ITEXPO just a few moments ago. At ITEXPO Telefónica is announcing they are launching a channel partner program. Telefónica has a very strong presence in South America and Europe, but now they want to come to the U.S. market.

Add-on Makes Microsoft Lync Feature-Complete to Compete with PBXs

January 31, 2013


Yesterday, at ITEXPO I met with some representatives from Bressner, a German-based company with some interesting add-ons for Microsoft Lync. Now targeting the U.S. (English website) their Lync add-ons add some powerful features to Microsoft Lync that help make Lync have feature-parity with PBXs, allowing enterprises to use Lync as a PBX replacement with no compromise.

Bressner's Dr. Klaus Zünkler, Principal Solutions Architect and Mitch Friend discussed three of their Lync products. The first was FonComfort, which is designed to fill the feature-gap in Microsoft Lync. One of those feature-gap fillers is "true busy" so the caller doesn't have to pay for the call if you're already on another call. I asked Klaus and Mitch why this was a popular feature since typically a call would drop to voicemail if you were on a call or unavailable and they said this "true busy" feature was more popular in Europe due to a cultural thing.


Telefonica Digital's Tim Marsden Keynote Begins

January 30, 2013

Surf Communications Solutions Aims to Slay the Video Giant

January 30, 2013

Video conferencing has held promise for many years - dating back to the 1964 AT&T Picturephone, but now has the time finally arrived for video conferencing to take off? The simple answer is "yes", but it's way more complicated than that. Yes, standards like SIP and H.264 have made video interoperability between endpoints less of an issue, but there are other issues to consider. For instance, Polycom, Cisco, Avaya, and LifeSize have very expensive MCUs for their in-room conferencing systems.

Asterisk 1-2-3 Workshop Well-Attended at ITEXPO

January 29, 2013

ITEXPO 2013 Miami Exhibits Construction Underway

January 28, 2013

WebRTC Challenges

January 22, 2013

WebRTC holds a lot of promise, and with the buzz surrounding WebRTC beginning to reach a fever pitch, it's worth pointing out the challenges facing WebRTC.

First, let's begin with the expectations set for WebRTC. At TMC's recent WebRTC Conference, a panel discussed how WebRTC has high expecations. WebRTC has very ambitious goals, aiming to become the de facto standard by which users voice and video chat with other Internet users, which has the developer community and techies like myself very excited. Recently, I've written about WebRTC Demo fun, 2013 - The Year of WebRTC, and

WebRTC Test Demo Fun

January 21, 2013

WebRTC is pretty cool, allowing you to perform VoIP and video conferencing all within a browser. I thought it would be cool to demo some WebRTC code here leveraging getUserMedia, an API that began as part of HTML5 and was split off into the W3C WebRTC specification suite. It allows JavaScript access to a device's cameras and microphones to enable in-browser VoIP and video-conferencing. Further, with HTML5 it's easy to apply cool video filters (think Instagram) on-the-fly while in a video conference.

So without further adeiu, let's try "Self View" Camera on your WebRTC-enabled browser - Google Chrome, Opera, and Firefox (nightly build only) all support WebRTC, though not Internet Explorer (yet).

Logitech UC Solution for Cisco 725-C Launches

January 17, 2013


Logitech has now integrated voice, video and messaging controls into the Logitech UC Solution for Cisco 725-C, a UC keyboard (K725-C), wireless mouse (M525-C), and HD camera (Logitech C920-C) combo designed for Cisco Jabber. Cisco Jabber is a unified communications software client that gives users access to presence, instant messaging (IM), voice, video, voice messaging, desktop sharing and conferencing.

The keyboard features illuminated control buttons for call answer/end, mute video, mute audio, and volume controls. The keyboard LCD screen displays Caller ID, call duration and receives calls for the user currently signed into the system, making it ideal for hot desking work environments where users don’t have a permanently assigned desk or phone.


Facebook Enables Free VoIP Calls for U.S. iOS Messenger Users

January 16, 2013

Facebook launched free VoIP calling for U.S. Facebook iOS Messenger app users. Here's the problem though. Almost no one uses the Facebook Messenger app - they use the main Facebook iOS app.

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