Tom Keating : VoIP & Gadgets Blog
Tom Keating
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UCaaS Leaders?

One more research company put out its market leader report on UCaaS (unified communications as a service or as I call...

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A Grateful Holiday Break

Heading home to visit friends and parents. It is a good time to stop to write what I am grateful for....

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SS7 Signaling Still Alive and Well

As operators migrate to IMS and LTE, and thus IP architectures, SS7 signaling has seemingly been left behind.  After all, Diameter...

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AirHopper: Even Air-Gap Networks are Not Secure

It’s a good time to be in the Cybersecurity business. Quite often, highly secure computers are disconnected from the outside world so...

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The era of the hardware-based media server is over -scaling software-based media servers

As the telecom world moves closer and closer to software- based infrastructure, many questions are being asked about scalability of these...

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Brochures

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10 Reasons Why Microsoft is Winning

With new CEO Satya Nadella at the helm, Microsoft is changing and into something it needs to be. A company embracing a...

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Telefonica Looking for Channel Partners to Crack U.S. Market

January 31, 2013

I met with Telefónica along with some other media analysts at ITEXPO just a few moments ago. At ITEXPO Telefónica is announcing they are launching a channel partner program. Telefónica has a very strong presence in South America and Europe, but now they want to come to the U.S. market.

Add-on Makes Microsoft Lync Feature-Complete to Compete with PBXs

January 31, 2013


Yesterday, at ITEXPO I met with some representatives from Bressner, a German-based company with some interesting add-ons for Microsoft Lync. Now targeting the U.S. (English website) their Lync add-ons add some powerful features to Microsoft Lync that help make Lync have feature-parity with PBXs, allowing enterprises to use Lync as a PBX replacement with no compromise.

Bressner's Dr. Klaus Zünkler, Principal Solutions Architect and Mitch Friend discussed three of their Lync products. The first was FonComfort, which is designed to fill the feature-gap in Microsoft Lync. One of those feature-gap fillers is "true busy" so the caller doesn't have to pay for the call if you're already on another call. I asked Klaus and Mitch why this was a popular feature since typically a call would drop to voicemail if you were on a call or unavailable and they said this "true busy" feature was more popular in Europe due to a cultural thing.


Telefonica Digital's Tim Marsden Keynote Begins

January 30, 2013

Surf Communications Solutions Aims to Slay the Video Giant

January 30, 2013

Video conferencing has held promise for many years - dating back to the 1964 AT&T Picturephone, but now has the time finally arrived for video conferencing to take off? The simple answer is "yes", but it's way more complicated than that. Yes, standards like SIP and H.264 have made video interoperability between endpoints less of an issue, but there are other issues to consider. For instance, Polycom, Cisco, Avaya, and LifeSize have very expensive MCUs for their in-room conferencing systems.

Asterisk 1-2-3 Workshop Well-Attended at ITEXPO

January 29, 2013

ITEXPO 2013 Miami Exhibits Construction Underway

January 28, 2013

WebRTC Challenges

January 22, 2013

WebRTC holds a lot of promise, and with the buzz surrounding WebRTC beginning to reach a fever pitch, it's worth pointing out the challenges facing WebRTC.

First, let's begin with the expectations set for WebRTC. At TMC's recent WebRTC Conference, a panel discussed how WebRTC has high expecations. WebRTC has very ambitious goals, aiming to become the de facto standard by which users voice and video chat with other Internet users, which has the developer community and techies like myself very excited. Recently, I've written about WebRTC Demo fun, 2013 - The Year of WebRTC, and

WebRTC Test Demo Fun

January 21, 2013

WebRTC is pretty cool, allowing you to perform VoIP and video conferencing all within a browser. I thought it would be cool to demo some WebRTC code here leveraging getUserMedia, an API that began as part of HTML5 and was split off into the W3C WebRTC specification suite. It allows JavaScript access to a device's cameras and microphones to enable in-browser VoIP and video-conferencing. Further, with HTML5 it's easy to apply cool video filters (think Instagram) on-the-fly while in a video conference.

So without further adeiu, let's try "Self View" Camera on your WebRTC-enabled browser - Google Chrome, Opera, and Firefox (nightly build only) all support WebRTC, though not Internet Explorer (yet).

Logitech UC Solution for Cisco 725-C Launches

January 17, 2013


Logitech has now integrated voice, video and messaging controls into the Logitech UC Solution for Cisco 725-C, a UC keyboard (K725-C), wireless mouse (M525-C), and HD camera (Logitech C920-C) combo designed for Cisco Jabber. Cisco Jabber is a unified communications software client that gives users access to presence, instant messaging (IM), voice, video, voice messaging, desktop sharing and conferencing.

The keyboard features illuminated control buttons for call answer/end, mute video, mute audio, and volume controls. The keyboard LCD screen displays Caller ID, call duration and receives calls for the user currently signed into the system, making it ideal for hot desking work environments where users don’t have a permanently assigned desk or phone.


Facebook Enables Free VoIP Calls for U.S. iOS Messenger Users

January 16, 2013

Facebook launched free VoIP calling for U.S. Facebook iOS Messenger app users. Here's the problem though. Almost no one uses the Facebook Messenger app - they use the main Facebook iOS app.

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