All of the architecture “geek speak” aside, CISCO and ShoreTel have fundamental “cultural” differences that defines their approach to the entities of a “phone” and a “user”. Simply stated in the ShoreTel world a phone can not exist without a user, but the CISCO world a phone can exist without a user. Now this is not a bad thing or a good thing, it is a just the way it is thing! Cisco vs ShoreTel What does that cultural distinction mean to you .. For CISCO Support or ShoreTel Support...
Read the entire article including a video on DrVoIP Blog
Read the entire article including a video on DrVoIP Blog
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