Shoretel Cisco Call Back Scripts

It is almost expected that a modern call or contact center be able to offer a “call back from Queue” option to your callers.  In fact some call centers are now offering a Call Back with no phone call required from your caller at all! read the entire blog post on Shoretel Cisco Call Back Scripts
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This page contains a single entry by Peter Buswell published on February 18, 2013 6:19 PM.

ShoreTel and CISCO Extension Mobility Options was the previous entry in this blog.

UCCX Scripting - "Get Statistics" and manage your call flow dynamically! is the next entry in this blog.

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