Shoretel Cisco Call Back Scripts

It is almost expected that a modern call or contact center be able to offer a “call back from Queue” option to your callers.  In fact some call centers are now offering a Call Back with no phone call required from your caller at all. Cisco Training or ShoreTel Training for tech support! read the entire blog post on Shoretel Cisco Call Back Scripts
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This page contains a single entry by Peter Buswell (aka DrVoIP) published on February 18, 2013 6:19 PM.

ShoreTel and CISCO Extension Mobility Options was the previous entry in this blog.

UCCX Scripting - "Get Statistics" and manage your call flow dynamically! is the next entry in this blog.

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