Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

SmartPhoneMan and His Interaction with Media Servers on St. Patrick's Day

Last week we made it about halfway through SmartPhoneMan’s day.  Let’s finish his day.  Right now, he’s in a rush to...

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Verizon Invites the Channel Once More

Jon Arnold wrote up a good review of Verizon's Broad Cloud offering (VCE). One glaring problem is that it targets in...

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Media Servers and St. Patrick's Day

Last week I wrote about the important role media servers play in the network.  Today is St. Patrick’s Day and let’s...

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What Can You Learn from Target?

I was reading a couple of articles about Target. The retailer has not been doing well lately, including closing all Canada...

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Media Servers Will Play an Increasingly Important Role for Telco Apps

Media servers play an important role in enabling many of the real-time communications applications many of us use every day.  When...

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How a "Wi-Fi first" strategy benefits EMEA MSOs

By: Steve Davidson, European Marketing Director for Cable, Alcatel-Lucent

From original Alcatel-Lucent TechZine posting

A Wi-Fi first strategy can help multi-system operators (MSOs) remain competitive in the evolving marketplace.  Wi-Fi enabled devices default to using the cable operator’s Wi-Fi network for voice, and cellular equipped devices can switch to cellular when out of Wi-Fi range.

Although nuances in the business drivers for adopting such a strategy vary by region globally, this model turns the traditional cellular voice paradigm on its head.

Just like other communications or media industries, MSOs face a dynamic and extremely competitive market. As a result, in EMEA, they have evolved their end-user offerings to embrace market-leading fixed high speed internet access, Wi-Fi connectivity, and bundled mobile cellular services using mobile virtual network operator (MVNO) partnerships.

As the pace of change continues to accelerate, subscribers have made a widespread move to Wi-Fi enabled smartphones and tablets. A European commission study stated that 71% of all EU wireless data traffic in 2012 was delivered to smartphones and tablets using Wi-Fi. This is expected to rise to 78% by 2016.

European MSOs have already invested in Wi-Fi and offer data connectivity services in and out of the home. This not only is a customer retention strategy, but also lets MSOs build out further value added services (VAS) and can reduce data costs of their MVNO agreements.  So if we now contemplate the delivery of voice to these Wi-Fi enabled devices, how do we get started?

Existing Mobility Assets

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China Mobile Adds Chine-Ease for International Roaming Via Extra DID

February 2, 2010

Just passing on some good news. Chine-Ease enables China Mobile subscribers using international roaming services to be given roaming facilities in China at the cheapest rates possible.

`Chine-Ease┬┤ subscribers will be given a `China Mobile┬┤ number, mapped with their ZONG number; enabling them to have two numbers on one SIM. Now, the China Mobile number will serve as the calling number, when the subscriber is in China. The ZONG number will serve as the calling number when the subscriber is in Pakistan or in any other country.

The calling number is switched automatically, according to the registered network and location while incoming calls can be received on both numbers. 

This service will allow subscribers to avail the cheapest rates on roaming while in China and at the same time have the convenience of carrying their regular ZONG SIM.

Awais Malik, Director Segment, Products & International Business, ZONG, while expressing his views said that the new service would particularly benefit people who travel frequently to China and do not want the inconvenience of purchasing local SIMs for making calls .

"Giving our subscribers the best possible rates and a wide range of services is the hallmark of ZONG philosophy.









Need to Pay Attention to Middle East and Africa Telecom Growth

February 1, 2010

"The Middle East and Africa regions represent some of the highest growth markets for telecommunications, media and technology in the world," said Sudip Nandy, chief executive officer at Aricent. "We are very pleased to add Delta Partners as a new investor in Aricent, and look forward to their expertise and support of our business."

That's a quote from EthiopianReview. The Middle East and Africa is experiencing phenomenal growth in telecommunications market and revenue, more so than other areas of the world with maybe Asia coming in next. 

Throughout the year, I speak to thousands of IP communications companies who use our DIDX service for wholesale direct inward dialing. We have an in-house developed statistics reporting software that is consistently showing growth in numbers, companies, and sales in the Middle East, Africa and Asia. Some of the most popular DID phone number areas are Vietnam and Kenya.



IPsmarx New Ticketing and Email Marketing Features

January 25, 2010

IPsmarx Calling Card and VoIP Provider clients get two new features to enable: ticket system and email marketing tool. They also invited by the IPsmarx team to participate in Haitian reliefs with them.

The new ticketing solution by IPsmarx will improve the information work flow within your company by establishing a centralized system that can be used to create, update, and resolve customers' issues. This online ticketing system makes it easy for end users to report an issue or make a request. Each ticket that is opened has a unique reference number that allows the customer service and support teams to quickly locate and respond to the ticket.

IP Communications Fuel Haiti Relief Efforts

January 13, 2010

Vocati Communications, a DIDX partner, provides one of the few communications channels that are live right now in Haiti. Andres Acero and/or Bill McCarthy who in Haiti now will be interviewed by CBS co-anchor concerning these efforts. I am asking you to collaborate with Vocati to bring peace, stability, and life repair back to the Haitans. We are especially looking for donations in IP communications area.

How?

SIP Trunk Summit: Compelling Reason to Attend ITEXPO

January 13, 2010

But don't believe me. I interviewed Steven Johnson, a president of Ingate Systems, the group who is producing the SIP Trunk Summit for your satisfaction.

It is scheduled at ITEXPO January 20-22, 2010 in Miami Beach, Florida. Listen to Steve talk about it on the DIDX podcast. Read the transcript of his talk with me.

You'll meet reps like Graham Francis from TheSIPSchool and also those from Avaya, Digium, Ingate itself, ShoreTel, VOIPSA, Bandwidth.com, Dialogic,  Cbeyond, Mitel NetSolutions, The SIP School, Intertex Data, DataAB, and the SIP Forum. Participate in the complete sessions and get one valuable SIP certificate.



3D and IPTV with or without Glasses

January 12, 2010

I spied the title of A. Michael Noll's "A 3D TV Bubble is emerging" and frankly, it sent me researching the web and thinking about my own fascination with 3D (or even 4D.

One Sunday late afternoon, I paid to see Avatar by myself. I liked it. I loved the aesthetics of the scenery, backgrounds, living creatures and the interesting appearances of the avatars. I thought the movie itself was predictable. I would rather watch the Matrix series or even Cloudy with a Chance of Meatballs again and learn something new than to watch Avatar again.

The author of the article in my email stated that Sony seemed to be betting its future on 3D at the CES show.



Oh but T.38 Just Isn't Reliable!

December 28, 2009

My company works with thousands of IP communications companies, CLECs, incumbents, wireless operators and entrepreneurs from as many as 170 nations right now through our DIDX and Techistan services. Today I was able to peek at another interesting experiment with fax over IP. 

From a voip solution developer in the industry who helps DIDX buyers implement the DIDX API: "We just sent a 23 page fax, sent from a Comcast
landline to a Canadian number, received in one of our new wholesale client's servers through PRI.


Then we sent to a secondary PBX where the WebGUI is, via IAX.

Those are some of the area codes that a new DIDX seller will have available.

Meet Seawolf Technologies ITEXPO Booth 524

December 28, 2009

The happening event and place in time is INTERNET TELEPHONY Conference and EXPO - January 21st - 22nd in Miami Beach.
 
I hope to highlight a different company every few days who will be exhibiting, presenting or sponsoring. Seawolf Technologies is my choice today. I met Margaret Morrissey, their Director of Sales and Marketing a few years ago, always I'm impressed with her sincere focus on her clients and their success. They will be at booth 524! 
 
Seawolf Technologies can get you into the lucrative VoIP phone business with a turnkey solution with your own brand name and style. At their booth, you will be able to participate in a demo of XRainbow, their SIP based Softswitch offering with a total billing management system.



Mobile and Wireless to Take over IP Communications

December 16, 2009

Maybe not, but ...

On November 3, 2008

, I noted that out of five of my best girl friends, three had gotten rid of their landline phones. One was using Verizon on a Blackberry Curve. One was using T-Mobile. Another AT&T on a Nokia E61i like I was.

IP Communications Companies Looking for Project Manager?

December 16, 2009

We have some very talented people in Northwest Florida, and Sarah Cook is one of them. She recently sent me this message with her resume, and hmm... yes, it is a bit un-orthodox but sometimes I am known for that... but I'm going to share her resume with you in the hopes that she will be hired!

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