Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
37 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

VirtualPBX Invented the UCaaS Space. This is What They're Doing Now.

In 1997, years before Skype, Vonage and before Cisco discovered VoIP, VirtualPBX was invented. To say the company was early is an...

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MasterStream ERP Expands Carrier Offerings

MasterStream, the complex quoting engine of many of today's carriers has been successful at working with enough carriers that they provide 15...

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Why We will need Voice Services

  Last week I wrote about Fax.  I figure I should write about Voice.  Not because I’m leaving voice out, but because I...

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How Nuance is Powering the Voice Economy

It's no secret that voice interfaces have become one of the most successful product categories in recent years. With the price point...

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FCC and FTC Co-Host April 23rd Expo on Robocall Blocking

The Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) will host a Stop Illegal Robocalls Expo on Monday, April...

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Why Not Move to Cloud Fax?

  The last couple of weeks I explored the topic of SIP Trunking.   One of the benefits I discussed is that cloud...

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Jabra Responds To Evolving Workplace with Engage 65, 75

After exhausting interviews with 400 call center professionals and IT administrators, Jabra set out to design headsets for the evolving workplace. Respondents...

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What Do Hairpinning and The Shining Have to do with VoIP?

July 7, 2010

I was remembering my mother in the 60s when she would wet her hair, curl small areas and hair pin in place. When it dried and she combed it out, she looked like an angel. But hairpinning is a term in voice over Internet (IP communications). It is the process of returning a message from a beginning endpoint back in the direction it came from.

Craiglist, USA Phone Numbers, Call Centers, Fraud

July 1, 2010

A friend on Facebook said, "I heard that my call center can make a lot of money using Craigslist. Would you give me advice?"

Answer: Craigslist requires a USA phone number from each person using Craigslist. Craigslist will call the number to verify the person answering has signed up to use Craigslist and agrees to their terms and conditions

A few ways to get bulk number of USA phone numbers wholesale.
Any USA landline or mobile operator.
http://www.voxbone.com
http://www.didx.net






A few ways to get a USA phone number retail. 
Your local USA mobile operator or landline operator.
http://www.jetnumbers.com
http://www.didww.com
http://www.mydivert.com
http://www.tollfreeforwarding.com
http://www.virtualphoneline.com
http://www.ring2skype.com






If the Craigslist member is found to be using Craigslist fraudulently as in human trafficking, drug trafficking, selling fake goods, calling USA phone numbers (call center campaigns) that are on the http://www.donotcall.gov list, making threatening calls to anyone...

Where's that Ring Coming from?

July 1, 2010

Blog content can come from the most surprising locations, people and incidents! This one ... of my husband on Facebook and a cacophony of voice services and instruments' ringing tones.


Michael Bowen has a story to tell.

Let me Tell you about Zong

June 29, 2010

Yikes, I wish I had more time to share my experiences, knowledge, observations of best practices, and other items related to monetizing IP communications... before heading home for the day, I want share a memory of a great mobile phone service... 

Zong is the Tibetan word for county, referring both to the traditional government units and modern counties established by the People's Republic of China. It also is the name of a telecommunications service provider in Pakistan.

I used a Zong SIMM from China Mobile in my Nokia E61i during the month of August 2008 while participating in ITCN Asia and visiting with every voip company, wireless company and phone company I could find from Karachi to Sialkot to Faisalabad, Lahore, Islamabad, Peshawar and every smaller town possible in between. 

(I remember the China Mobile representatives sitting near the front of the audience listening to the keynote panel which I was a part of at ITCN Asia 2008.

Contact me on Linkedin about Opp for Hospitality Industry Interview

June 22, 2010

Sharing Geek to Teacher and Teacher to Geek Email Discussion

June 14, 2010

From a popular blogger and IP communications and technologies product reviewer
Date: June 14, 2010

Suzanne,
English teacher and Technology - that is an interesting combination!! Guess we have something in common there, I will be a geek turned teacher and you are a teacher turned geek :-)



I completely agree with you that there is a market for everything. However, the problem is information asymmetry.

Wireless Quandary Keeps the Dancers from Dancing

June 14, 2010

A friend of mine's Miami-based company was acquired by another, and now he works for them at quadruple the salary. Party anyone? 

He's a wizard at flash, Asterisk, php, etc. but just learning about the mobile world. After a discussion with him about this, he said, "Suzanne, you are an ex-English teacher with no computer or networking degrees, so you would be perfect to explain why wireless carriers are fighting for the same pieces of revenue and control of networks and what is making it so complicated?

Pros and Cons of an App or Device that Reads My Mind

June 14, 2010

Why doesn't Suzanne Bowen blog more? Here's my answer. I'm in the trenches with 1000s of telecom service providers in over 170 nations working with them to get customers, please them, keep them and perhaps get acquired. I think and dream often of what to blog about, and the only way I could post is if a smart phone or other device had an app that could transcribe my thoughts immediately upon any crazy epiphany I have at any given moment. 

Wouldn't that be great?

Wait, wait, I don't want that!



Canadians Throwing Away Landlines for Skype or Cell Phones

June 2, 2010

Last week, what a surprise to meet so many entrepreneurs and carriers in IP communications in Washington DC like Wendy Swan, COO and cofounder of Neotelis who I took a video interview of, who serves groups in Africa and the Americas mainly with IP communications training. I met Joanne Fox of NYTEX (New York Telecom Exchange) of Montreal and Jennifer Wald of Primus Telecommunications of Canada in Ontario during the *Facebook Women in VoIP breakfast, too. But what I want to talk a bit about is the changes in telephony use by individuals and organizations in Canada.

"About 12 per cent of 1,000 people polled by technology research firm IDC Canada said they had "cut the cord," a four-per-cent increase from the previous survey. Moreover, the number of people thinking about getting rid of their landline saw a "staggering" increase, to 66 per cent from 52 per cent."

About 25% have done this in the USA.



Filling October 2010 with Face to Face Yes I Want to Do Business

May 27, 2010

  October 2010 will be a difficult month. Why? So many conferences and exhibitions that people like you and me want to participate in whether we present on and/or deal with  trends, innovative services, pros and cons, and what next? Or exhibit, sponsor or other. Our company will be at all of the following.

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