Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

Country Music and Wi-Fi Offload

This past Sunday night I attended the 50th annual Academy of Country Music (ACM) awards, hosted at the AT&T Stadium outside...

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Why Aren't You My Customer?

COMPTEL had a sales training session for attendees with Stephen Schiffman. Schiffman has written 50+ books in his 35 year career...

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How Imagine Communications is Bringing Video Distribution to the cloud and Beyond

At the end of 2014 I declared Imagine Communications one of the companies to watch in 2015, specifically stating: The video industry...

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The Race to Gigabit is About Business

The cable companies racing to Gigabit networks isn't about delivering ultra-fast broadband to consumers. The Gigabit announcements get them good PR...

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Four Ways Cable Operators Can Boost the Customer Experience

By Mae Kowalke, TMCnet Contributor

The customer experience has always mattered, but its importance has grown in recent years. This has been driven by increased global competition, including the almost instant availability of alternations, and the rising expectations by fickle and informed consumer. Yet, cable operators have a long way to travel if they want to deliver the customer experience (CX) that consumers demand.

The Temkin Group’s Q3 2014 survey of 10,000 US consumers’ opinions about goods and services registered the lowest ranking average Net Promoter Score (NPS) for pay TV providers, a telling statistic. Internet service providers did almost as poorly, coming in only one position higher.

“As technology innovations drive shifts in consumer behavior and open new service opportunities, operators must start eliminating pain points,” stressed Alcatel-Lucent’s Nicholas Cadwgan in a recent TechZine article, Cable MSOs transform the customer experience. “This includes any obstacles that will impede their ability to launch and provide adequate care and quality assurance for those services.”

Cadwgan lays out four customer experience management (CEM) areas that cable operators should focus on.

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HP Can't Compete in Public Cloud as Amazon Machine Learning Launches

There are long-term trends in technology we all know are happening. Computers will get more powerful. More devices will be connected. Finally,...

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Monetize your IP Communications for a Net School Group

May 5, 2009

I feel certain that the readers of this blog are the real telephony experts, early adopters, think tank types, not me, so that is why I am asking you to check this request from a school on the web group. 

They are looking for a system where people can call in from a cell phone line in El Salvador. Their call would be answered by inputting a PIN #.

Then they could have an option to listen to voice mail prompts--questions or multiple choice, respond and playback their recording. If these files could be saved as .wav files that would be best.



We asked and Inc.com answered

May 1, 2009

CommunicAsia 2009 Gone Extremely Mobile and Global

April 30, 2009

So Many Hits on the FreeSWITCH Post! Interest in HD Conferencing

April 28, 2009

It was simply a matter of friendship but also the strong interest on the part of several thousand members of DIDX that encouraged me to interview Anthony Minessale and Brian West of FreeSWITCH™ yesterday in podcast format. I didn't realize how many would listen in. Some asked for more information especially about the HD conferencing progress.

Just a two letter prefix "HD" to telephony is a hit around the globe. Anthony explains in an article on FreeSWITCH™ site the original definition, history, and technology of HD.

Need a Marketing Guru for your IP Communications Co.?

April 27, 2009

I am the luckiest person on earth sometimes to be surrounded by so many positive and inspiring persons in the IP communications industry, from open source developers to entrepreneurs to early adopters and we can't leave this group out... those marketing experts. But Jaymie Scotto, Michael Corr, and Ilyssa Miller's successful efforts in the last area moved me to get an interview recorded at didx.net/podcast.

I met Jaymie online when I asked a question about how to use the Deal Center for Comptel 2007. I was expecting a curt, probably rude answer, but instead was told in a few kind words what to do and even a phone call to guide me through.

FreeSWITCH™ always open

April 27, 2009

News from Perry Nalevka on Gvdialer for Google Voice

April 20, 2009

Just got an email from Perry Nalevka that MobileMax has a new masterpiece, the GVdialer for Google Voice. In fact, it is the first mobile application for Google Voice. You can try it for 30 days. 

GVdialer is the first mobile application for Google Voice, supporting iPhone, BlackBerry, Android, Microsoft, and Symbian.

They support Google Voice's greatest features like:

AT&T, FCC, Mobilink, Playboy and more at 4G Wireless 2009

April 17, 2009

Couldn't help but share with you the confirmed keynotes and thought leaders to speak at 4G Wireless World, Sept. 15-18, 2009 at Chicago's McCormick place!

Just a short list of our confirmed keynotes and thought leaders, that will serve to draw this key audience, already includes: AT&T, Verizon Wireless, T-Mobile, Clearwire, Sprint, TeliaSonera, Telstra, Samsung, Qualcomm, Motorola, Federal Communications Commission, Comcast, Mobilink, MTV, Playboy, Enforta, Cisco, Alvarion, Nokia Siemens Networks, Ericsson, 3G Americas, Cablevision, Cox Communications, Time Warner, RIM, and many more!!

Visit http://www.4gworld.com for more information or call at 617-259-2316 or jsellazzo@yankeegroup.com, to become part of the success at 4G World! By taking the next step and becoming a sponsor and/or exhibitor you are insuring your marketing dollars and efforts will generate clear return on your investment.

Tell them Suzanne from *DIDX and Monetizing IP Communications sent you.

*DIDX is a media partner for 4G World.



EU to Force Wireless Carriers to Cell Phone VoIP?

April 16, 2009

Snom is Smokin' Hot!

March 20, 2009

Busy, mad, fast, furious, happy busy, and so I've been gone for 17 days deep in Super Technologies and DIDX work. But! I must write this morning. Why? One word, snom.

First, snom (who are at the VoiceCon in Orlando this week) has made the smart move and is launching the IP Phones Channel on TMCnet. If you want to be a part of the most energetic, intelligent, and visionary IP communications encyclopedia and marketplace, launch your own Channel on TMCnet. Contact Anthony Graffeo today.

snom technology AG develops and manufactures Voice-over-IP (VoIP) telephones and related equipment based on the IETF open standard, SIP (Session Initiation Protocol).



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