Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama .....
2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell
CloudTC and N-Able Acquired
"Australian-owned IP PBX systems company, Vixtel, has completed the acquisition of Silicon Valley based glass phone developer, CloudTC, for an undisclosed figure,"...
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ProfitBricks: Where InfiniBand Meets Cloud 2.0
In a recent meeting with William Toll and Pete Johnson of ProfitBricks, the pair were ecstatic to explain how their company has...
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Proactive Care Puts Operators One Step Ahead
By Thomas Fuerst, Senior Director, Multimedia Solutions MarketingAlcatel-Lucent
Monitoring and analyzing network data proactively saves operators time, money, and customers.
When a network service fails, it makes headlines, ticks off customers, and costs that network operator money. When a failure is headed off in advance, on the other hand, there might not be praise-laden headlines, but it's newsworthy nonetheless.
The traditional approach to customer care has typically been: a disgruntled customer calls customer service and complains of a service interruption or problem; the rep, learning of it for the first time, sends out a technician the next day, and eventually finds a resolution. Often, customers are left feeling put out, and the operator has spent significant time and money resolving the problem. Even worse is the customer who doesn’t call and just feels this is ‘typical’ of their network experience. That is a customer at risk of leaving.
Proactive care flips this dynamic on its head by using predictive analytics to identify potential outages or errors in the network and stop them before they occur. It consists of three main parts: one, constantly monitoring and measuring data on the network; two, real-time analysis of the data; and three, the most important, acting on that analysis to fix the problem.
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10 Lessons from Volleyball
I've played volleyball for over 25 years. I have traveled around the US to watch the pros live - both indoor...
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Emerging Threats Combats a Million Plus Pieces of New Malware a Week
There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in...
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NFV-Based Software Telcos Need OSS/BSS Interoperability
One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of...
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SysAid's Lifshitz: The Cloud Will Dominate ITSM Market
Cloud computing has really become a household word with mainstream media outlets running stories on television about the growth in the space...
Full Story »What Do Conferences Do Right and Wrong?
September 26, 2008After a whirlwind tour of global conferences in the past two years, I and many friends, colleagues, suppliers, clients and partners can easily elaborate on "Best Practices" and who's doing it right and wrong.
A list of the conferences that Super Technologies, Inc has sponsored, exhibited or presentated in and/or participated in any other way include: PTC, ITEXPO, EXPOComm, LinuxWorld, VON, Ecomm, CTIA Wireless, GTM, ITW, Interop Russia, Communicasia, Carriers World, Wimax World, ISPCON, CCMI, NXTcomm, Supercomm, Cluecon, Astricon, Gitex, ITCN Asia with 127,000 attendees and 200 quality exhibitors, CEBIT, CES, Oman Conference, MECT, TCME Middle East, GSM 3G AfricaCOM, Voip China, and AsterConference. (I'll point to the corresponding URLs as soon as I have time. My flight is about to leave from Dallas.)
Voxitas' Elevator Speech at ITEXPO West 2008
September 24, 2008
Gandhi of Voxitas describes their nationwide SIP trunking service via the public Internet or T1 during ITEXPO West 2008.
Gandhi from Voxitas does a good job in giving a concise and specific elevator speech immediately understood. We met him at our ITEXPO West 2008 booth in Los Angeles. He states that Voxitas is a nationwide SIP trunking provider, SIP trunking and T1 services. They can do voice over public Internet or over a dedicated T1 with voice prioritization and full quality of service.
Websites with good examples and tips for elevator speeches:
How to Craft an Effective Elevator Speech: http://www.creativekeys.net/PowerfulPresentations/article1024.html
Elevator Pitch (on Wikipedia):
http://en.wikipedia.org/wiki/Elevator_pitch
Don't let it be the Teacher on Charlie Brown!
http://findinarticles.com/afpPk8Ubg/97036/Goodbye-Elevator-Speech.html
Free VoiceMail tool for as long as it lasts on Facebook to record your elevator speech.
http://suzanne.supertec.com/2008/01/facebook-voicemail-application-from-fwd.html
Gandhi from Voxitas does a good job in giving a concise and specific elevator speech immediately understood. We met him at our ITEXPO West 2008 booth in Los Angeles. He states that Voxitas is a nationwide SIP trunking provider, SIP trunking and T1 services. They can do voice over public Internet or over a dedicated T1 with voice prioritization and full quality of service.
Websites with good examples and tips for elevator speeches:
How to Craft an Effective Elevator Speech: http://www.creativekeys.net/PowerfulPresentations/article1024.html
Elevator Pitch (on Wikipedia):
http://en.wikipedia.org/wiki/Elevator_pitch
Don't let it be the Teacher on Charlie Brown!
http://findinarticles.com/afpPk8Ubg/97036/Goodbye-Elevator-Speech.html
Free VoiceMail tool for as long as it lasts on Facebook to record your elevator speech.
http://suzanne.supertec.com/2008/01/facebook-voicemail-application-from-fwd.html
Stephen Wu Shows How Time = $ and Gotvoice Saves it!
September 22, 2008
GotVoice got my attention when I found their page on Facebook and saw them in the ITEXPO exhibitor list. In addition this year, I have traveled* 18 weeks of the app. 22 weeks in 2008, and time is money for me.
How does Gotvoice work?
1. GotVoice retrieves voicemail from your home, cellular and office phones
2.
How does Gotvoice work?
1. GotVoice retrieves voicemail from your home, cellular and office phones
2.
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ITEXPO West 2008 Attendees Discuss voIP in Swahili
September 22, 2008
ITEXPO is truly an international event and more so each time. Watch Douglas Kimani discuss some key issues that Africa has, specifically Kenya regarding voIP in Swahili and English with Belinda Waweru and Cynthia Ndwiga at http://www.youtube.com/watch?v=RaRlPmuYVjs at ITEXPO West 2008.
Unleash the Power of the Anywhere Network
September 21, 2008
Mobile Internet World 2008 "Unleashes the Power of the Anywhere Network" with Growing Executive and Developers Program
Three-Day Conference Expands Agenda to Cover Mobile Internet Trends, Open Platform Development Standards, Mobile Transactions, and Ultra-Mobile Devices
BOSTON, MA - Mobile Internet World 2008 - www.mobilenetx.com, the leading conference and expo for connecting the people, technologies and trends that will shape the future of the mobile Internet, has announced further developer and educational enhancements for the October 21-23 conference and expo, to be held at the Boston Convention & Exhibition Center.
The three-day conference, which includes keynote and networking sessions from a wide variety of industry thought leaders from companies such as Intel, Verizon Wireless, Google, Sprint Nextel, and Yahoo, has added opportunities for attendees and media to experience hands-on the latest application and service innovations available in the mobile Internet market. These include:
· The Mobile Web Developer Challenge, presented by Netbiscuits (www.netbiscuits.com), lead sponsor of the MIW Developers Summit. This groundbreaking event will feature some of the most exciting new applications available on over 5,000 device types, including games, portals, social networking and more. Developers will be competing for prizes worth over $40,000.
· The Mobile Internet Innovation Awards, presented by Exchange Magazine (www.xchangemag.com).
· The Mobile Internet Innovation Awards, presented by Exchange Magazine (www.xchangemag.com).
DIDX Shares Video of Weiland Underground Party during ITEXPO West 2008
September 21, 2008
DIDX hosts this great party at Los Angeles' famous Weiland's Brewery and Restaurant Underground during ITEXPO West 2008 where around 50 successful IP communications companies and related field companies met to socialize and discuss new partnerships. Jenny Callicott of Celtrek videos them describing what's up.
Some of the guests are Jeff Simonton and 2 lovely ladies of Time Warner TW Telecom, Bill Miller of Digium, Rehan Ahmed of DIDX virtually while at Carriers World in London, Angel Investor Val Babajov of Partners 1993, Jenny Callicott of Celtrek filming, Roberto Hernandez of BlueVisor, Douglas Kimani of Accents, Bob Emmerson of TMCNET and Electric-words.org, Peter Radizeski of rad-info.net and tmcnet, Max Schroeder of Faxcore, Rehman Sheikh of Billcall, Dennis Eodice of Alta MediaGroup, Michael Cardillo and Ronda Scheer of Sotel IP Services, Doug Makishima and Farshad Ghazi of D2 Technologies, Rich Tehrani one of the world's most respected IP communications gurus, and more.
At ITEXPO East 2009 in Miami, we hope to have a party at Lucky Strikes Bowling Alley and Restaurant, a high-end location with great music, food, ambience... last year several enjoyed the spot: GlobalPops, Digium, TMCNET, Celtrek, and others with us. Let us know if you like this idea. It seems much easier to develop business and eventually monetize when you've had a chance to compete athletically and to cheer each other on, right?
Some of the guests are Jeff Simonton and 2 lovely ladies of Time Warner TW Telecom, Bill Miller of Digium, Rehan Ahmed of DIDX virtually while at Carriers World in London, Angel Investor Val Babajov of Partners 1993, Jenny Callicott of Celtrek filming, Roberto Hernandez of BlueVisor, Douglas Kimani of Accents, Bob Emmerson of TMCNET and Electric-words.org, Peter Radizeski of rad-info.net and tmcnet, Max Schroeder of Faxcore, Rehman Sheikh of Billcall, Dennis Eodice of Alta MediaGroup, Michael Cardillo and Ronda Scheer of Sotel IP Services, Doug Makishima and Farshad Ghazi of D2 Technologies, Rich Tehrani one of the world's most respected IP communications gurus, and more.
At ITEXPO East 2009 in Miami, we hope to have a party at Lucky Strikes Bowling Alley and Restaurant, a high-end location with great music, food, ambience... last year several enjoyed the spot: GlobalPops, Digium, TMCNET, Celtrek, and others with us. Let us know if you like this idea. It seems much easier to develop business and eventually monetize when you've had a chance to compete athletically and to cheer each other on, right?
EFAX Blocks DID Portability
September 18, 2008
Just met Marshall Berg at ITEXPO West 2008 in Los Angeles... will add a video soon of his testimony of this important DID issue.
This is interfering with growing businesses wishing to take back control of their fax infrastructure. This kind of obstruction is prohibited by the FCC in the Phone Number Portability Act.
www.cdianet.com www.faxback.com
This is interfering with growing businesses wishing to take back control of their fax infrastructure. This kind of obstruction is prohibited by the FCC in the Phone Number Portability Act.
www.cdianet.com www.faxback.com
MCM Telecom's Daniel Reyes Wedding Party in Acapulco
September 18, 2008
I must share a couple videos of one of Mexico's most successful CLECs... Megacable Telecomunicaciones C.V. de S.A... Daniel Reyes and his lovely bride Alejandra. I met Daniel through Event Mingle at Spring VON 2006 in San Jose when he along with a few dozen others answered my conference request to find voIP industry persons (MCM Telecom, Belgacom, Acmepacket, DIDX...) to run with me every morning.
See our video on Youtube trying to get more to join us running with some accidental biz dev thrown!
Two years later I was a part of one of the most exciting wedding weekends ever of Daniel and Alejandra in Tequesguitendo at the Jardin del Largo.
See our video on Youtube trying to get more to join us running with some accidental biz dev thrown!
Two years later I was a part of one of the most exciting wedding weekends ever of Daniel and Alejandra in Tequesguitendo at the Jardin del Largo.
Service Provider Compares IAX2 to SIP at ITEXPO West 2008
September 18, 2008
First, please forgive me for not posting in a while. My excuse is that I've been traveling around the globe to the most wonderful conferences and to meet with DIDX members (even saw Daniel Reyes from Megacable Communicaciones C.V. de S.A. get married in Acapulco last week...
How do you define an IT professional?
August 24, 2008I read some of the wildest comments in my email. The most recent I will list here but the names have been substituted for others to avoid any declared defamation of character...
"As discussed, XXX City Chapter in collobration with XSHX and your own company can hold a session on "Monetizing Communications." XXX members are IT professionals, while the XSHX members will cover the SW houses."
WT#O? Hmm... okay, so let's play a game and if you win, you get to $tize IP communications.
Which is the IT professional, software house member or could not possibly be either?
