Suzanne Bowen : Monetizing IP Communications
Suzanne Bowen
32 yrs in telecom, teaching, blog & grant writing, biz development, marketing, & PR. Favorite moments in life involve time w/ family & friends, networking, IP communications industry verticals & horizontals, running, traveling, foreign languages
| 1. "Focusing your life solely on making a buck shows a certain poverty of ambition..." Barack Obama ..... 2. "One of the sad signs of our times is that we have demonized those who produce, subsidized those who refuse to produce, and canonized those who complain." By Thomas Sowell

We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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The Six Degrees of Mobile Data Plan Innovation: It's Not All About Data- Mobile Voice and Messaging Share Plans Offer Plenty of Appeal

Alcatel-Lucent’s Rich Crowe continues the Six Degrees of Mobile Data Plan Innovation blog series by examining the degree to which consumers are interested in share plans that include unlimited voice and messaging but don’t include data.

The last Six Degrees blog explored consumer attitudes toward two different mobile share plan options: sharing data only and sharing voice, messaging and data. This blog will explore attitudes toward a 3rd option: sharing unlimited voice and messaging — but not data — across multiple devices or subscribers.

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Using IAX2 for your VoIP Business?

July 29, 2008

Let me give you a chance to further $$$tize IP communications by offering for you to share your IAX2 vs SIP protocol experience in using DIDX. Each person who uses IAX2, SIP, or a combination AND also DIDX who answers this survey fully with complete contact information to me on Facebook or my regular email will  be entered in a drawing for  $100 gas card or a $100 American Airlines voucher. I want to hear from you. Email me on my regular email or on Facebook with these answers and your name, phone number and email where I can contact you ASAP.

Again, please reply to this survey asap, plus your name, company, DIDX account number, cell phone and email for contact, so I can call you about your answers.

Update All Social Networks with Biz Message: Ping.fm

July 27, 2008

Hunter Newby and Effective Youtube Use

July 23, 2008

Have you taken a look at the excellent way that Hunter Newby and telxGroup has used Youtube? It's all about the customers and friends, not telxGroup, refreshing. They are one of the first in the IP communications industry to effectively capitalize on the value of online video via Youtube. They've interviewed Vic Bozzo, Tesh Durvasula, Shrihari Pandit, Scott Charter, Jim Diestel, Eric Shepcaro, Bill Kosnik, George Eichelberger, Peter Petronzi, Patrick Tata, Jean Gottscha, Kevin Coyne, myself and more.

Jaxtr One-Number Dialing in India

July 23, 2008

Jaxtr has launched one-number dialing in India. What will this do for you and me?

1. Save money on international calls, in some cases as low as 1 cent or 43 paisa per minute.

Beware of the Jabberwocky: Chargebacks

July 22, 2008

Credit card fraud and chargbacks are a number one nuisance and detractor from "monetizing IP communications." The FBI's Financial Report to the Public for 2007 report losses of $52.6 billion, affecting 9.91 million Americans alone. (Quoting Redif)

According to a recent survey of 112 DIDX members (wired and wireless carriers and mashups) 39% said that online credit card fraud is a major obstacle to realizing their financial potential.

Will ASUS Eee PC Laptop Replace My Purse?

July 20, 2008

My colleague Rehan Ahmed (also our company CTO and Chief Product Architect) told me a few weeks ago, "You've got to get an Asus Eee laptop." 

I've been using a D620 Dell Latitude for a couple years, and anyone who knows me ... will know that I stick with things until they are gone, i.e., my 1994 Toyota Camry (manual transmission with nice sports fin and tinted windows). So, it was tough to spend the $ and to add another PC to my stash.

But hmm... it's voIP-enabled from the start with Skype preinstalled...



Video Interview: Commetrex Gold Sponsor ITEXPO West 2008

July 20, 2008

Commetrex CEO Michael Coffee and Director of Marketing Communications Alex Adams are some of the most welcoming persons I've interviewed in the IP communications industry. All three of us enjoy running, drinking coffee and serving carriers with flexible and empowering technologies. Check out my Qik video discussion with them.

Commetrex empowers the enterprise and carrier with products in 4 categories--media-processing resource hardware, media-stream software environments, media-processing technologies, and telephony middleware-- are imbedded in every multi-line integrated-media system.

El-Mohri on IP Communications Events and Dialexia

July 18, 2008

I love interviews, when it's me interviewing others...

Dialexia, who make IP communications work (that really is their maxim), is unique and non-traditional in many ways. Unlike other company directors' typical title pairing, Mohamed El-Mohri is the CTO and President and his partner Ahmed Aina is the CEO.
 
Ahmed joined from MediaSoft Telecom, which was a CTI tools developer, as CFO (sold to Bell).  Mohamed was a service provider since 1998 using H323 platforms.



IP Com? Voice-fitness mash-up Samsung and Adidas

July 16, 2008

Hajimemashite (honorable first time greeting in Japanese) nihao, assalamalaykum, bonjour, hallo, shalom and hello in your first language! Can we get "IP Communications" officially listed in Wikipedia? Query "IP Communications" on Wiki and get redirected to "Internet Protocol."

I just asked some industry and non-industry friends on Facebook for examples of IP communications.

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