Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

telco

FCC Rules on Rural

February 7, 2012

Following Congress sending him a letter, FCC Chairman Julius Genachowski has finally issued a ruling on Rural Call Completion [pdf].

ATIS and NTCA have been hounding the FCC as complaints went from about 100 a month in 2009 to over 1000 a month in late 2010. A group of them sent a letter to the FCC [pdf], which stated:

"the Rural Representatives identified a variety of concerns, including but not limited to: (1) calls that ring for the calling party, but not at all or on a delayed basis for the called customer of the RLEC; (2) calling parties who receive incorrect or misleading message interceptions before the call ever reaches the RLEC or the tandem it subtends; (3) calls that appear to "loop" between routing providers, but never reach the RLEC or the tandem it subtends; and (4) incorrect caller ID that displays to called parties."

Verizon Puts the Move on Video

February 6, 2012

After Verizon's CFO sais that FiOS was a poor economic decision for the company, I would think video would not be on the VZ radar. The FiOS TV service is so expensive to deliver that Frontier raised rates over 70% when it took over former VZ FiOS territory -- and then decided to switch all the TV over to DBS.

Comcast buying NBCU was a little different, but cablecos have owned channels before, especially sports channels (MSG, YES, BayNews9).

Maybe the TV-cord-cutting crowd is scaring the cablecos, despite the rhetoric to The Street.

Thought of the Day

January 13, 2012

In what other business industry would make it so flaming difficult to give revenue to?

CenturyLink just issued Channel Rules of Engagement (part II): "CenturyLink Channel Alliance, in conjunction with the Savvis Alliances partner program, has developed Phase II of the Savvis-CenturyLink Rules of Engagement (ROE). The attached Phase II ROE document identifies six unique customer types and outlines business rules for each selling scenario." Don't ask because I am still scratching my head to understand it.

AT&T has made it incredibly difficult to sell services in the former RBOC areas - SBC, Ameritech, BellSouth, etc.

What is Wrong with AT&T

December 19, 2011

In recent weeks, AT&T has been hit with a blizzard of bad news.

It's 3Q2011 earnings were off estimates. It's merger with T-Mobile is looking less and less likely with the FCC report, its own smoking gun and the DOJ trial. It received horrible ratings for customer service - again. It was caught up in the CarrierIQ rootkit mess. 

Mergers Cost Jobs

December 7, 2011

In the wake of AT&T getting caught misleading the federal agencies about the benefits of its merger with T-Mobile (FCC report here), we see that the merger of PAETEC and Windstream has already resulted in job losses.

Windstream cuts 58 jobs at Palm Harbor office is just the start of at least 280 jobs being cut from its combined workforce of 14,500. Synergies require job cuts. Richmond is losing 70.

Is All Broadband Going Metered?

December 5, 2011

Many rural fixed wireless ISP's meter their service for network management and costs reasons. The spectrum is finite, which means that wireless ISP subscribers can only get a set amount of bandwidth from that tower. The backhaul from the tower would be the other limiting factor.

In cable systems, the backhaul to the neighborhood is the bottleneck.

So Who is Going to Buy XO?

November 3, 2011

I got asked this question again today: Who is going to buy XO? I think we can almost all agree that Carl Icahn would like to sell his company.

XO had 2010 revenue of $1.5 billion, only $8 million more than 2009. So that's flat.

Some Have Reached The Peak

October 21, 2011

I had a conversation yesterday with a friend from UHC. She mentioned that VISA is worried about its profitability on just the $0.24 federal max per debit card transaction. Here's the problem the American economy faces: We Peaked Already.  Period.

Globally, America is in a battle for good jobs, natural resources, oil, and soon clean water.

The Telco Customer Experience

October 18, 2011

There has been some buzz on twitter about the telcos working on bettering the customer experience. Despite JD Powers awards, the average customer is not happy.

Those that are still on Telco 1.0 with POTS and DSL do not have a special relationship. And the fees are piling up.

Those with 3G or 4G wish they were actually getting high-speed broadband.

Those with VoIP - not quite Telco 2.0 - wish the quality was better.

Those customers with Hosted PBX - Telco 2.0 - wish the onboarding was better; the features easier to figure out; and that the quality was better.

The promise of Telco 2.0 and 3G/4G has largely been limited at the customer experience end.









What Does It Say About the Reseller Model?

October 11, 2011

TNCI filed BK, owing $10M. There have been a number of resellers over the years in this industry - and there will be more. Reselling is THE business model that everyone jumps on it telecom. What was UNE-P after all?
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