Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

telecommunications

Big Changes at the Big Bell

April 20, 2010

The agent that dragged me into Telecom back in 1999 sold his telecom agency on New Year's Eve. He was a Gold Partner for many years but met with me in November because he saw the writing on the wall. Things were constantly changing behind the wall of the Big Bell, but this time it was going to be disasterous.

2009 marked huge changes with 50 hours of training; separate divisions walled in; and a major push into mobility. And a major shift in commissions to a one-time upfront payment. In 2010, it got worse. 

One of the biggest problems with the Bell program has always the numerous promotions and how they are applied.



What Does UC Mean?

April 14, 2010

Is Hosted PBX Like BPM?

March 29, 2010

Business Process Management was a big concept about 5 years ago. The concept revolved around integrating business processes into systems for consistent execution of routines. (Heh! I can talk marketing speak!)

Today, we have Hosted PBX coming into small and medium businesses mainly as a cost savings factor, but there are business changes that occur due to the nature of the service.

As companies move to Software-as-a-Service, Cloud services or other hosted offerings, business will change as a result.



VoIP Access Ruling

March 29, 2010

"On February 18, 2010, a federal district court stepped in to fill the gap left by the FCC's silence on the issue of whether transmission of Voice over Internet Protocol ("VoIP")-originated calls is an information service exempt from access charges or a telecommunications service subject to access charges." [from Kelley-Drye]

I spoke with Kris Twomey last week about this judgment. In summary, the judgment of Civil Action No. 08-0397 is as follows: "If the call leaves the customer premise as VoIP and remains VoIP until it hits the tandem, then there are not any LD or toll access charges. VoIP is an Information Service according to the FCC."

Hosted versus Premise

March 8, 2010

Point-CounterPoint: Hosted Voice vs. CPE is an open debate between two bloggers: Mike Graves  and Dave Michels (of PinDropSoup).

Personally, I think Dave missed the boat. Two key points: CAPEX and OPEX.

For CAPEX (capital expenditure), there are ITSP's that are offering a leasing package which includes the phones, a router, a POE switch, Internet Access, phone service and monitoring. It is financed and rolled into one monthly charge, eliminating the CAPEX scare. 

There are a number of businesses that just need the IP desk phones that they opt to purchase themselves.



Channel Partners Need a Net-Head

March 1, 2010

Arrived in Vegas for the Channel Partners Expo (in conjunction with VoIP Nation).  Seems everyone I speak with is looking for sales. We have at least as many channel agents as we have always had, so why the growing need for sales?

I think one reason is that most of the channel partners are TDM. Plug and play.

Is Google a Thief?

February 18, 2010

Google CEO Eric Schmidt made enough of an impression at Mobile World Congress in Barcelona this week that Yankee Group blogged about it. Google at the MWC.

Much criticism against Google is that they steal from book publishers, TV and movie producers, and newspapers. TechDirt regularly provides case studies of how much malarchy this is.

VoIP Via Affiliate

February 2, 2010

RingCentral has been selling their services via the affiliate marketing route for some time. LD.net built a big book of business through affiliate marketing. Now FreedomVoice has launched their affiliate network.

"The program offers affiliates the opportunity to sell three popular FreedomVOICE products: FreedomVOICE Toll Free Number Service (virtual phone system solution), FaxFreedom (an intuitive Internet faxing service), and AdTrakker (a real estate call capture system)."

Commission Junction is one of the portals for affiliate marketing.

XO Channel Exec Changes

January 27, 2010

Google VoIP

January 4, 2010

Tom Keating has a blog post about Google's VoIP Plans. (Cue the Dr. Evil laugh). What Google is trying to do, according to Google VP of Product Management, Bradly Horowitz's hints at their future roadmap when he said, "What we're trying to do with telephony is give people a seamless experience that frees up their telephony communication from the silos where it's lived for the last decade. Voicemail, my contacts, all of those things have been segregated from the rest of my Web experience.
Featured Events