telecommunications

Chat With JCurve About 2011

December 15, 2010

Posted in broadsoft, cableco, cloud computing, communications, tele-presence, telecommunications, unified communications, video, voip

Did EarthLink Goof on Branding?

December 14, 2010

Yesterday when I was speaking to a client, I mentioned that new Edge Networks merged with Deltacom to become EarthLink Business. The confused look on his face was not unexpected. Again this morning when discussing the new name, EarthLink is linked to consumer dial-up in the marketplace. How does that translate into a B2B Brand?

Posted in CLEC, Marketing, PR, channel, fiber, mergers, sales and selling, telecommunications, wi-fi

3 New Acquisitions

December 14, 2010

PAETEC subsidiary Paetec Software Corporation, bought Formula Telecom Solutions Inc. for $13 million in cash, according to this release. PAETEC is just buying the billing platform it has used for over ten years. Makes sense. And $13M for a BSS system is nothing.

Posted in CLEC, fiber, mergers, telecommunications

What's It Take to be a VoIP Winner?

December 13, 2010

What does it take to run a successful VoIP services company? According to Report Linker, "the biggest VoIP providers are ostensibly run-of-the-mill telecom companies. This means smaller providers must innovate and take the role of pioneers whose marketing strategy doesn't rely only on offering the lowest price, since that's a game they can't win."

Lowest price is about scale.

Posted in CLEC, Marketing, PBX, cableco, cloud computing, communications, duopoly, hosted uc, saas, smb, technology, telecommunications, unified communications, voip

Accolades

December 13, 2010

Since some folks think I don't post any positive stuff, today's post is filled with accolades. Here are some companies that deserve a gold star.

For the sixth consecutive year VoIP Supply has been named one of the Top 100 Private Companies in Western New York. [@GarrettSmith]

Junction Network's just signed their 10,000th customer.

Posted in CLEC, agents, fiber, hosted uc, telecommunications, voip

Why You Should Get Certified

November 30, 2010

Posted in TCA, VAR, agents, channel, telecommunications, training

The Buzz on UC is Over

November 30, 2010

Gary Kim is writing about the buzz on UC being over. Last week, Gartner called UC a scam. Now Gartner is taking UC off the trend list for 2011. So has Frost & Sullivan.

Posted in conferencing, hosted uc, technology, telecommunications, unified communications, video, voip, xo

UC Won't Last

November 24, 2010

I started working on a post last week I titled UC Won't Work. Today, there's a topic abuzz about how UC is a scam.

Speaking during a debate on unifiec communications at the recent Gartner Symposium in Sydney, analyst, Nick Jones, argued the case that unified communications is the "greatest scam since Ponzi", saying the technology had no clear definition. "I'll give you the real definition: Unified communications is the bundle of things a vendor wants to sell you," he said, according to NetworkWorld.

I have to concur. Everyone calls it something different.

Posted in social network, technology, telecommunications, twitter, unified communications, voip

A New Case of Huh?

November 19, 2010

So back in July, a client asked me to migrate 14 POTS lines from one location to a new office as well as take them back from a CLEC. The CLEC was a rebiller (non-facilities based) and kind of messed up the move. The CLEC continued to be a fly in the ointment through out the process. Ma Bell used every excuse in the book on this one as well.

Posted in agents, commissions, telco, telecommunications, voip, wireline

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