Peter : On Rad's Radar?
Peter

On Rad's Radar?

| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

training

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Day 1 at ITEXPO

February 1, 2012

I had a couple of good conversations today. One was with Greg Plum who has embarked on a new chapter in his career at StartMeeting.com. Plum is exciting about building the channel for this start-up conferencing company for a number of reasons, not the least of which is that he believes that StartMeeting.com will be a disruptor, a serious game changer in the conference space. They offer conferencing - audio and web - like so many others, right?

Posted in Marketing, PBX, VAR, agents, channel, conferencing, expo, sales and selling, training, video
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SIP Trunking Deployment Lessons by XO

July 13, 2011

Posted in agents, sip trunking, training, twitter, voip, xo

Top 3 Things Affecting Your Agency

June 1, 2011

Your telecom agency has seen some changes over the last 10 years for certain, but the industry is in another state of change. What three things can affect your Agency?

1. Commission changes.

Posted in TCA, agents, cloud computing, training
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VoIP Security Best Practices

April 21, 2011

There has been much talk lately about VoIP security.

The FCC has a page to warn consumers and businesses alike about Voicemail hacks. (The FCC calls it Voice Mail Fraud but it's really about hacking the voicemail system to enable toll fraud.) This actually happened to me a few weeks ago. I never go into my vmail system because I get all my vmail as email.

Posted in PBX, compliance, security, training, voip

The Inexpensive Cloud

April 21, 2011

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Amazon Web Services including EC2 is down today. When Gmail has any failure my twitter stream goes nuts. Facebook collapses often.

There is one thing people should keep in mind: Building Resiliency and Survivability into a Cloud Platform is not cheap.

For Agents, used to selling TDM with five nines reliability, moving to VoIP with less than that will be a shock, especially when they find out after the first outage.

For VAR's, who have been running their own servers, and like visitors to  Vegas who tell me they are up money, will tell you about never having any down time, moving customers to the Cloud, where you lack control and transparency, will be unsettling.





Posted in VAR, Web 2.0, agents, apps, cloud computing, data center, disaster recovery, outage, saas, technology, training, voip
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VARs are Replacing Agents

April 3, 2011

In an article in Channel Partners magazine, Master Agents discuss how all their future growth will come from VAR's. Carriers are chasing VAR's for any growth in Channel numbers. Where does that leave the Agents?

Well, Agents can partner with VAR's to be the telecom provisioning department. Or Agents can start getting uncomfortable or irrelevant.

Exam the fact that most Agents do not want to sell cellular.



Posted in Internet, PBX, TCA, VAR, agents, apps, broadband, cableco, cellular, channel, cloud computing, commissions, conferences, sales and selling, sip trunking, training, voip
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A Look at B-Lynk

March 18, 2011

Posted in broadsoft, telecommunications, training
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Level3 Channel Update

February 16, 2011

Yesterday on its partner call, Level3 rolled out Level 3 Business Partner University. Most carriers that I have spoken with understand that educating the Channel is the key to revenue growth. "This training platform was designed to make these self-service modules easier to use with the information that you need to successfully sell Level 3 services - all at your own pace.

MPLS, SIP, Cloud, UC, Convergence - all of these changes are coming at VAR's and Agents at a time when they are still trying to survive the recent economic onslaught.

Posted in Internet, VAR, agents, channel, mpls, sip trunking, training
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TCA Announces Agent Education Series

January 28, 2011

The TCA (Technology Channel Association) is a trade association for the Indirect Channel. It's prime mission is education. The TCA has been holding monthly peer-to-peer webinars, allowing members to teach members about various topics and services (since April of 2009). These webinars are archived for our membership.

Posted in TCA, agents, training

The Winds of Change on The Channel

January 20, 2011

The last six months has seen many channels at the Channel Chief level at XO, Level3, MegaPath, and other carriers. Also, the M&A has resulted in a tumulus time for The Channel. Qwest and CentruyLink. Embarq and CenturyTel. New Edge Networks with One Comm. and Deltacom. CavTel and PAETEC.

Posted in TCA, agents, channel, hosted uc, mergers, mpls, telecommunications, training, unified communications
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