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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

unified communications

Tidbits and Things Part 134

February 5, 2014

On December 16, 2013, Littlejohn & Co., LLC, a private investment firm based in Greenwich, CT, announced the acquisition of Hostway Corp. a leading provider of hosted information technology solutions to over 500,000 small and medium-size businesses and enterprise customers. Littlejohn will serve as an active shareholder and board of directors in support of the Company's plan to capitalize on the tremendous demand for hosted IT solutions. [via Hostway pr]. Hostway announced a new CEO today, Robert Boles.

Does Broadsoft Have a Problem?

February 3, 2014

M5 Networks before being purchased by ShoreTel migrated from a Broadsoft platform (M6) to its own software. Sure, they had to hire 100 developers to replace the Broadsoft but still.

The biggest noise out of the Cloud Comm Alliance is that the licensing fees for the platform are like paying vigorish to a loanshark. RingCentral execs used that vig as a reason that some CCA members should migrate to the RC platform instead.

It's Good to Know Your VoIP Numbers

January 20, 2014

8x8 and RingCentral presented at the Needham conference last week. 8x8 has its investor prezo available for a look see (HERE). I wish RC and others did. Not just so I could examine the numbers in order to rank the Hosted VoIP/UC players but to get a detailed view of the industry after ten years of slogging VoIP.

Telecom Tidbits Part 133

January 16, 2014

Master Agency Telephony Partners has re-branded as Acuity Technologies. Why the re-brand? More than just the shift to cloud, the industry will be just one - IT and telecom - "a comprehensive technology infrastructure company that can provide solutions covering the entire spectrum of technology." That's what Acuity CEO Josh Anderson is delivering and the name change is just a way to showcase that.

Panterra Networks will be unveiling a new data storage service at ITEXPO.

3 Top Trends That Will Affect Telecom in 2014

December 30, 2013

I was reading the Stratfor intelligence newsletter with its Top 5 Trends That Will Shape 2014. It's an interesting list.

  1. An enduring detente between Iran and the United States
  2. The rise of nationalist and extremist parties in Europe
  3. Russia and Germany bargain over Central/Eastern Europe and energy policy
  4. China's return to strongman politics
  5. Domestic turmoil and economic stress in India and Turkey

Another article mentioned that Israel is having a water shortage. People joke about water being what we fight the next world war over, but it isn't much of a joke.

Lessons From Avaya EPF

December 3, 2013

Interesting Sales Tips from Avaya's Executive Partner Forum last month

"38% of salespeople understand the customer's issues and are able to identify how the vendor can help." Just 38%. That means two-thirds of salespeople are still selling the old way. Training and sales coaching is needed.

UC Growth is Stagnant

November 6, 2013

The case for UC: "The communications requirements of most businesses now extend well beyond telephony. They embrace email, instant messaging, voicemail, video conferencing and 'presence'. Ideally every one is integrated with the others to create a suite of unified communications and collaboration (UC&C) tools." Ideally - but not in reality. Hence, the big problem - and why UC growth isn't what it should be.

More Than Just VoIP Now

August 26, 2013

The ITEXPO used to be the primary VoIP show. Today as we launch the pre-show, I notice that none of the press releases are about VoIP. Hardly any are even about UC (unified communications). There is a lot of noise around M2M.

Should Hosted UC Providers Offer Network?

July 28, 2013

Stage 2 just announced a Northeast build of an MPLS network. Telesphere has one too. West IP, too. Why do these Hosted UC companies need to offer network? For some, it is a way to handle Quality of Service, which is linked to customer satisfaction.

The VoIP Market Right Now

April 29, 2013

"The market for VoIP services has moved well beyond the early adopter stage to mainstream status in many developed countries. SIP trunking and hosted UC continue to heat things up, fueling growth," reports Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research.

According to the study, "Due to continued demand for enterprise cloud-based services, hosted VoIP and Unified Communications (UC) services revenue grew 17% in 2012 from 2011, the most of any segment."

The reality is that SIP Trunking jumped 83% because VoIP is a cheap dial-tone replacement.

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