Graham Francis : The SIP School
Graham Francis
| The SIP Blog is just that; with opinion and analysis on all things SIP in the world of VoIP

Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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Thanks Broadsoft!

July 31, 2014

So.... It's taken a while for this to pan out yet today sees the provision of a 'Live' WAN Assessment system for SIP trunking being added as an optional training module to all SIP School students with a valid SIP training license.  Access is via the SIP training course (Within the SIP/VoIP and QoS module)

PacketSmart is the system provided by Broadsoft and enabled (for us) through the driving force of Don Lewis of Broadsoft with the help of many of his colleagues.  All of this has been provided for free and enables up to 5 students to simultaneously create separate WAN Assessment tests between two locations to load a circuit with calls, create reports and then assess a circuits ability to support the calls required by a client.

the SIP Survey 2014 is out!

June 16, 2014

The 2014 SIP survey has been made available today on www.thesipschool.com.  All of you that are existing subscribers and/or students (of The SIP School) will be receiving an email with the link to download the PDF, any new visitors to this site can gain free access via this link http://www.thesipschool.com/sipsurvey2014.html

It's a great read that highlights what's happening in the SIP trunking space, what are the issues that people are facing along with suggestions, comments and quotes not only from us at The SIP School but from other respected thought leaders in the industry.  This year, we’ve even added in a couple of questions on WebRTC

The doors are fully open at the WebRTC School

September 12, 2013

So we’ve been working hard, really hard to complete the WebRTC School ‘package’ and we’re finally there. 

Today (September 12th) is the day that the WebRTC Developer training and certification program is ‘live’ on the site www.webrtcschool.com and it’s packed full of instruction, demos and ‘real code’ to help the developer get up and running with writing WebRTC applications.  For a full demo and content pdf, click here

WebRTC School is LIVE..!!!!

June 24, 2013

WebRTC is the hottest topic in communications today and The SIP School now has a 'sister' site in WebRTC School.

As you can imagine, this is a big day for us here at Vocale and we think that this new school is going to be every bit as successful as The SIP School in providing students with all the knowledge they need to both understand the ‘underlying’ technologies that make the WebRTC ‘magic’ happen as well as learning about WebRTC APIs and of course, how to develop WebRTC applications.

The Certified WebRTC Integrator program is the first one that is available with the Certified WebRTC Developer program becoming available soon - don't get them mixed up!!! Please take a look at the Demos and Outlines herehttp://www.webrtcschool.com/courses/view

the SIP Survey is out!

May 29, 2013

WebRTC School Pre-Registration now available

May 21, 2013

At Enterprise Connect I was asked a few times by people if The SIP School would be getting involved with WebRTC but I couldn't really answer as things were in the 'early stages' of development at that point.  Well now, today we've posted the following to our website / facebook page and other locations ...  So YES... we are doing something with WebRTC 

"WebRTC has become the hottest topic in the world of communications today and of course there will be a demand for training on both how WebRTC works and how to develop WebRTC applications.

Cisco and The SIP School

January 9, 2013

Networking 4 VVoIP released into the wild!

November 15, 2012


It’s taken us a while but at last the update to our Networking for VoIP program is here! 

It’s had quite a makeover and is now called Networking 4 VVoIP where VVoIP stands for Voice and Video. 

USTelecom and The SIP School

July 2, 2012

Here at The SIP School we're proud of all of our associations and partnerships which have helped us to established our training and SSCA® SIP certification as the industry standard.

Well, we now have another one and it's massive..!

USTelecom, "the nation’s premier trade association representing service providers and suppliers for the telecom industry" has now partnered with us to provide access to our SIP programs via their own website at http://www.ustelecom.org.

Here's a copy of the press release that is going out this week.... 

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Announcing USTelecom Online SIP Training and Certification

In cooperation with The SIP School™, USTelecom is pleased to offer online training in the Session Initiation Protocol (SIP), the foundation of voice communications all over the world. SIP is the underlying protocol of VoIP, voice over LTE and is the fundamental building block of the IP Multimedia Subsystem (IMS) architecture.  

USTelecom members receive 10% off retail course/exam prices.













SIP Sales training for 2012

June 29, 2012

SIP Communications for Sales and Marketing professionals has now been updated and the new elements of the training are now live.

New stuff includes:

  1. Lots of general updates re: Competitors and Pricing comparisons inc. US/Canada/UK and Global locations
  2. More on Hosted PBX especially how to compare Hosted PBX to SIP trunking offerings
  3. What Hosted PBX can and should offer
  4. How to describe benefits of Hosted PBX to clients
  5. Hosted PBX analysis spreadsheet for you to download
  6. Plus a 'Mini-module' that describes MPLS

There is a lot of valuable information in this program that will help Sales and Marketing people see what's happening in the market in order to build their own offerings, target their clients and make sales.

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