Graham Francis : The SIP School
Graham Francis
| The SIP Blog is just that; with opinion and analysis on all things SIP in the world of VoIP

IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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Thanks Broadsoft!

July 31, 2014

So.... It's taken a while for this to pan out yet today sees the provision of a 'Live' WAN Assessment system for SIP trunking being added as an optional training module to all SIP School students with a valid SIP training license.  Access is via the SIP training course (Within the SIP/VoIP and QoS module)

PacketSmart is the system provided by Broadsoft and enabled (for us) through the driving force of Don Lewis of Broadsoft with the help of many of his colleagues.  All of this has been provided for free and enables up to 5 students to simultaneously create separate WAN Assessment tests between two locations to load a circuit with calls, create reports and then assess a circuits ability to support the calls required by a client.

the SIP Survey 2014 is out!

June 16, 2014

The 2014 SIP survey has been made available today on www.thesipschool.com.  All of you that are existing subscribers and/or students (of The SIP School) will be receiving an email with the link to download the PDF, any new visitors to this site can gain free access via this link http://www.thesipschool.com/sipsurvey2014.html

It's a great read that highlights what's happening in the SIP trunking space, what are the issues that people are facing along with suggestions, comments and quotes not only from us at The SIP School but from other respected thought leaders in the industry.  This year, we’ve even added in a couple of questions on WebRTC

The doors are fully open at the WebRTC School

September 12, 2013

So we’ve been working hard, really hard to complete the WebRTC School ‘package’ and we’re finally there. 

Today (September 12th) is the day that the WebRTC Developer training and certification program is ‘live’ on the site www.webrtcschool.com and it’s packed full of instruction, demos and ‘real code’ to help the developer get up and running with writing WebRTC applications.  For a full demo and content pdf, click here

WebRTC School is LIVE..!!!!

June 24, 2013

WebRTC is the hottest topic in communications today and The SIP School now has a 'sister' site in WebRTC School.

As you can imagine, this is a big day for us here at Vocale and we think that this new school is going to be every bit as successful as The SIP School in providing students with all the knowledge they need to both understand the ‘underlying’ technologies that make the WebRTC ‘magic’ happen as well as learning about WebRTC APIs and of course, how to develop WebRTC applications.

The Certified WebRTC Integrator program is the first one that is available with the Certified WebRTC Developer program becoming available soon - don't get them mixed up!!! Please take a look at the Demos and Outlines herehttp://www.webrtcschool.com/courses/view

the SIP Survey is out!

May 29, 2013

WebRTC School Pre-Registration now available

May 21, 2013

At Enterprise Connect I was asked a few times by people if The SIP School would be getting involved with WebRTC but I couldn't really answer as things were in the 'early stages' of development at that point.  Well now, today we've posted the following to our website / facebook page and other locations ...  So YES... we are doing something with WebRTC 

"WebRTC has become the hottest topic in the world of communications today and of course there will be a demand for training on both how WebRTC works and how to develop WebRTC applications.

Cisco and The SIP School

January 9, 2013

Networking 4 VVoIP released into the wild!

November 15, 2012


It’s taken us a while but at last the update to our Networking for VoIP program is here! 

It’s had quite a makeover and is now called Networking 4 VVoIP where VVoIP stands for Voice and Video. 

USTelecom and The SIP School

July 2, 2012

Here at The SIP School we're proud of all of our associations and partnerships which have helped us to established our training and SSCA® SIP certification as the industry standard.

Well, we now have another one and it's massive..!

USTelecom, "the nation’s premier trade association representing service providers and suppliers for the telecom industry" has now partnered with us to provide access to our SIP programs via their own website at http://www.ustelecom.org.

Here's a copy of the press release that is going out this week.... 

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Announcing USTelecom Online SIP Training and Certification

In cooperation with The SIP School™, USTelecom is pleased to offer online training in the Session Initiation Protocol (SIP), the foundation of voice communications all over the world. SIP is the underlying protocol of VoIP, voice over LTE and is the fundamental building block of the IP Multimedia Subsystem (IMS) architecture.  

USTelecom members receive 10% off retail course/exam prices.













SIP Sales training for 2012

June 29, 2012

SIP Communications for Sales and Marketing professionals has now been updated and the new elements of the training are now live.

New stuff includes:

  1. Lots of general updates re: Competitors and Pricing comparisons inc. US/Canada/UK and Global locations
  2. More on Hosted PBX especially how to compare Hosted PBX to SIP trunking offerings
  3. What Hosted PBX can and should offer
  4. How to describe benefits of Hosted PBX to clients
  5. Hosted PBX analysis spreadsheet for you to download
  6. Plus a 'Mini-module' that describes MPLS

There is a lot of valuable information in this program that will help Sales and Marketing people see what's happening in the market in order to build their own offerings, target their clients and make sales.

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