Day: September 19, 2006


Depending on what research you subscribe to you will hear that 40-60% of all calls either end up in or
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Lower Broadband Customer Service Costs

Sorry for the self-promotion here but I haven’t had a chance to share this with you –the news of a
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Internet Telephony October 2006 Publisher’s Outlook

Please enjoy this column. It is certainly self explanatory. —Blog only teaser version Publisher’s Outlook By Rich Tehrani Our 100th
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