Why 2020 is a Crucial Year for Tech Diversity

Why 2020 is a Crucial Year for Tech Diversity

Four years ago, we at TMC launched the 2017 Tech Diversity Awards and we are proud to have given the
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Vonage Elevates Cloud Communications with Advanced Noise Cancellation and AI Integration

Vonage Elevates Cloud Communications with Advanced Noise Cancellation and AI Integration

Vonage, a global leader in cloud communications, has added exciting enhancements in noise cancellation technology and AI-driven capabilities. These enhancements
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Cyara Enhances AI and Assurance Services in the CX Space

Cyara Enhances AI and Assurance Services in the CX Space

Cyara, an award-winning company specializing in customer experience (CX) assurance, is making significant strides in enhancing its AI capabilities and
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MiaRec Demos AI-Powered Quality Assurance Tools for Contact Centers

MiaRec Demos AI-Powered Quality Assurance Tools for Contact Centers

MiaRec, known for its innovations in contact center technology, recently showcased enhancements to its AI-based analytics and quality assurance tools.
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What is a Data Lake

What is a Data Lake

Some fun weekend reading: Snowflake was one of the companies that really popularized data lakes and they made themselves into
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How LeapXpert Combines Consumer Messaging with Enterprise Security and Compliance

How LeapXpert Combines Consumer Messaging with Enterprise Security and Compliance

Messaging sprawl has gotten out of hand – with the need for the typical person to check multiple email accounts,
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GoTo Unveils Contact Center Pro and GoPilot, Helping to Redefine Business Communications and IT Support

GoTo Unveils Contact Center Pro and GoPilot, Helping to Redefine Business Communications and IT Support

In a move to help transform the landscape of IT management, support, and business communications, GoTo has unveiled two innovative
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GTT Communications: Pioneering the Future of Managed Network and Security Services

GTT Communications: Pioneering the Future of Managed Network and Security Services

GTT Communications, Inc., well-known for its managed network and security services to multinational organizations, is helping to reshape the industry
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Telesystem: Redefining Cybersecurity and Connectivity for SMEs to Midmarket

Telesystem: Redefining Cybersecurity and Connectivity for SMEs to Midmarket

Telesystem has been a vocal advocate of protecting organizations via increased cybersecurity through their numerous HACKER’S SUCK cybersecurity seminars around
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Telarus Boosts Technology Advisory with Launch of Next-Gen Quote Experience

Telarus Boosts Technology Advisory with Launch of Next-Gen Quote Experience

If you’ve been to events like the ITEXPO #TECHSUPERSHOW (pictured above), you know that Telarus has established itself as a
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Unified Office Sees the Future of AI in SLMs, not LLMs

Unified Office Sees the Future of AI in SLMs, not LLMs

While there is tremendous interest in large language models or LLMs which are fed huge amounts of information, to then
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