In case you are behind on your reading or perhaps were away and want to catch up quickly; I have
I just received this e-mail from Francois Doremieux, Senior Program Manager, Product Group: Customer Experience in response to my WiFi
I receive many e-mails every day in reference to my blog at tehrani.com. A while back I wrote about Warren
Some people don’t hold back. If they like you or they don’t you know it right away. Others are diplomatic.
Just when youthought it was safe to jump into the 700 MHz frequency with your own device along comes the
I just can’t believe that Internet Telephony Conference & Expo is five short weeks away. I just can’t wait for
You know this has nothing to do with anything I have every written about but Eminem is suing Apple. Really
Here are the call center/CRM stories for the week of August 3, 2007. Enjoy. I really don’t have a favorite
George Ou has an excellent write-up about how insecure Web 2.0 applications are over WiFi. The problem? Unencrypted traffic which