Category: AI

Intermedia Debuts AI Supervisor Assist to Elevate Contact Center Performance

Intermedia Debuts AI Supervisor Assist to Elevate Contact Center Performance

Key Takeaways: Intermedia Cloud Communications has unveiled AI Supervisor Assist, a real-time support tool built into its Intelligent Contact Center
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Vellum Raises $20M Series A to Scale Reliable Enterprise AI Development

Vellum Raises $20M Series A to Scale Reliable Enterprise AI Development

Key Takeaways: Vellum, a platform focused on reliable AI development, announced a $20 million Series A funding round aimed at
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Grok 4 Launches with Physicist-Level Reasoning and AI Agent Ambitions

Grok 4 Launches with Physicist-Level Reasoning and AI Agent Ambitions

Key Takeaways: Elon Musk’s xAI has launched Grok 4, the latest and most capable version of its large language model,
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NETSCOUT Advances AI-Driven, Self‑Healing Networks with NeuroNOC Showcase

NETSCOUT Advances AI-Driven, Self‑Healing Networks with NeuroNOC Showcase

Key Takeaways: NETSCOUT joined TM Forum’s NeuroNOC Catalyst at DTW Ignite 2025, showcasing its vision for autonomous, self-healing networks. The
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Spacelift Secures $51M Series C to Advance AI-Driven Infrastructure Automation

Spacelift Secures $51M Series C to Advance AI-Driven Infrastructure Automation

Key Takeaways: Spacelift, a provider of AI-powered infrastructure orchestration tools, announced it has raised $51 million in Series C funding
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Microsoft’s AI Overhaul Saves $500M in Call Center Costs

Microsoft’s AI Overhaul Saves $500M in Call Center Costs

Key Takeaways: Microsoft’s internal cost-saving metrics for 2024 reveal a major shift in how AI is being used to reshape
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Google Signs 200 MW Fusion Energy Deal to Power AI Ambitions

Google Signs 200 MW Fusion Energy Deal to Power AI Ambitions

Key Takeaways: Google has taken a bold step toward transforming how it powers the future of AI by signing a
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IBM’s HR AI Strategy Sparks Confusion Over Layoffs and Rehiring

IBM’s HR AI Strategy Sparks Confusion Over Layoffs and Rehiring

Key Takeaways: A viral social media post claiming IBM laid off 8,000 HR workers and then “rehired them” after a
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Perplexity Launches Comet: An AI Browser Built to Think, Not Just Browse

Perplexity Launches Comet: An AI Browser Built to Think, Not Just Browse

Key Takeaways: Perplexity, the rising AI search company backed by Nvidia, Jeff Bezos, and SoftBank, just dropped a major product—and
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Zerve and Arcee AI Team Up to Streamline and Automate Enterprise AI Workflows

Zerve and Arcee AI Team Up to Streamline and Automate Enterprise AI Workflows

Key Takeaways: Zerve, the agent-based operating system for data and AI teams, has announced a new partnership with Arcee AI
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