Alcatel-Lucent recently launched its 5155 Rich Communications Manager -- a solution that essentially provides a Web framework to bring together messaging, network address book, and other services with seamless interoperation.

 

Its WebDesk interoperates with other Alcatel-Lucent offerings, such as the 5100 Converged Messaging System, the 5410 XDMS Network Address Book, and the 5110 SMSC, company officials say. Importantly, especially in this slower economy, the solution's standards-based interfaces can be integrated with other network elements to provide converged and unified messaging.

 

The solution was chosen "Most Innovative Mobile Application" at the Andrew Seybold Choice Awards.

 

Alcatel-Lucent officials say the solution is designed to allow mobile and wireline end users to retrieve, view, respond, and forward video, photos and text from a Web portal that also integrates address books between user devices.

 

TMCnet had a chance to put some questions about the new product to Ray Colbert, Alcatel-Lucent's director of Rich Communication marketing strategy.

Alcatel-Lucent has put a lot of thought into streamlining communications and saving costs for businesses, and in addition, has paid attention to end users' habits and the rising popularity of social networking tools such as Facebook and Twitter.

 

Colbert's comments bear that out, as he told TMCnet in the interview that Alcatel-Lucent understands that the Web is where innovation is happening now.