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Cebp tag

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Avaya's Top Communication Trends in 2012

Recently I had a chance to have an in-depth conversation with Avaya about the trends they see for 2012 in the communications space. In particular I spoke with George Humphrey a Director and Line of Business Owner at Avaya and...

Avaya Touts People-First Model

This week at IAUG - the Avaya user group event in Las Vegas the company launched a new program called Ace Your Apps with the goal of making communications more people centric while allowing corporations to integrated their UC solutions...

ITEXPO West 2009 Keynote: Dr. Don Brown

After an introduction for me, Dr. Don Brown, a true communications visionary and veteran began a presentation at ITEXPO West 2009 which asked where the value was in communications. He explained CEBP and unified communications were terms made up by...

Interviewed by BusinessWeek About Cablevision Optimum WiFi

I was interviewed recently for an informative article in BusinessWeek regarding Cablevision's Optimum WiFi Service. By now I am sure you know I am a Cablevision Optimum WiFi fan and further feel WiFi is a powerful component of a...

Hi Availability Unified Communications from AVST

For over a decade TMC has covered AVST and their wonderful unified messaging solutions - which in the nineties were the talk of the industry. But as is sometimes the case, when the industry talks about the next big thing,...

CEBP - Why Don't You Die?

  Perhaps the most maligned term in telecom is communications enabled business processes or CEBP. It is funny how just so many companies tell me they have a new CEBP solution and then go on to say they despise the...

Cbeyond Rides the Hosted Wave

The most obvious trend in the tech space is that of outsourced services since companies need to boost productivity by deploying the latest in technology but in general don't have the budgets they used to for large capital expenditures. Recently...

Obviously VoIP is Alive and Well

  A Phoenix rising from the ashes -- not sure this is the appropriate image but it sure is colorful A few people have asked me recently to throw my hat in the ring about the health of VoIP. Many...

ITEXPO West 2008 Interviews and Keynotes

If you are in that video mood -- and yes I know some of you are... You will enjoy this new page we have designed to show you the interviews which took place at ITEXPO West 2008 in Los Angeles...

Voice Mashups And Your Communications Future

What is the future of communications? One acknowledged thought leader in our field is Thomas Howe and his consulting company which bears his name is the place you go when you want to know. Howe and I were recently on...

Aspect Buys BlueNote Networks

Why would Aspect, a company which is the largest pure-play contact center equipment and software player in the world buy BlueNote Networks? I am glad you asked. I had met with Aspect execs about this deal a month or so...

Google and SalesForce Enhance Relationship

It was over a year and a half ago when I had a chance to listen to Marc Benioff talk about how his company's software would be integrating with Google to provide a mashup allowing companies to better track their...

Communications Developer Call for Papers

Be sure to submit your call for papers entries for the Communications Developer show which will be collocated with ITEXPO later this year in the Los Angeles, California Convention Center. The specific dates of the event will be September 16-18,...

Polycom's Software Play and More

Depending on the era, if I asked people what the name Polycom makes them think of they would give me different answers. In the nineties it was video conferencing and audio conferencing devices. Around 2000 you could add IP phones...

NEC's New Vision

Recently I had a chance to sit down with NEC Unified Solution's new president Jeffrey Kane and talk shop. Kane has an extensive background in systems integration having worked at firms like Perot Systems and EDS. Most importantly, he has...

Communications To Fuel Global Economy Growth

Infonetics pegged PBX growth at 7% last year and they further mentioned that companies are beginning to slowly see the benefits of IP-PBX systems beyond the typical costs savings associated with lower phone bills. With unified communications software now available...

IBM's Unified Communications Predictions

I have had over two dozen meetings with companies in the communications space these past two weeks and it is my sincere goal to be able to share the most important parts of each meeting with you. In the mean...

IBM's Big Unified Communications News

Recently I spent a good number of hours at the sprawling Somers, NY campus of IBM where the company announced to the media their intention to spend a billion dollars in unified communications development over the next three years. IBM...

Communications Being Purchased Incorrectly

In the world of communications a sad fact is that in the past few years, technology has evolved to the point where communications is being more integrated into business processes than ever.  Regardless of industry,  communications has evolved to the...

Avaya’s Unified Communications Future

When you think of enterprise communications Avaya is certainly one of the first names that comes to mind. A huge player in the space, the company has a tremendous amount of influence in the future shape of things to come...

Open Communications is the Future

If there is one thing Avaya is doing exceedingly well it is courting developers. Out of all the PBX vendors, Avaya has decided they will be the leader in this space. Cisco and Inter-Tel (now Mitel U.S.) have also done...

Communications Enabled Business Process

You may have heard the term Communications Enabled Business Process or CEBP. I always wonder where new acronyms come from so I did some digging. This particular term was developed by engineers who were bored by the current state of...
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