five9 tag
4 result(s) displayed for five9 (1 - 4 of 4):
BroadSoft BroadCloud a Smart Move
Moving from equipment to the cloud is very smart move and something I noticed many vendors at the recent ITEXPO in Los Angeles were focused on doing. Just as VARs and channel partner/MSPs have shifted from once selling hardware to...
New Google Feature Rocks Your Social CRM World
As I sat to write this month's column for Customer Interaction Solutions Magazine I came across interesting news from Google that the company has decided to launch a new service called Google Realtime which was a feature of Google's search...
Top CRM News 11/21/08
Here are some article flagged by my editorial team as worth reading in the CRM/contact center space. There are some great nuggets on this list and I hope you find it useful:Workforce Management Solutions Help Control Contact Center AttritionVanillaSoft...
Call Center Software Community
Looking for call center software by chance? If you are and/or you want to keep up to date on the latest happenings in the call center space then you should be bookmarking the new Call Center Software -- Global Online...
