25 result(s) displayed for nortel (1 - 25 of 82):

Telepresence Comes to Schools

I got an email today with a link to an article in a Ridgefield, Connecticut newspaper discussing how telepresence is allowing a school to continue teaching a language which was thought to be cost prohibitive to learn. This is really...

Posted on August 28, 2008 9:48 AM

Nortel Buys DiamondWare

For over six years I have been espousing the virtues of 3D, stereo voice conversations with articles  and ITEXPO demonstrations mostly focusing on DiamondWare and the company's patented 3D technology which allows you to have a conference calls with others...

Posted on August 21, 2008 10:47 AM

Communications, Speech Markets Have Positive Outlook

Two days -- two shows, two cities and two trains which left at dawn. Wow... What a rush. What I picked up from the Channel Partners (Boston) and SpeechTek (New York) shows is  the communications market and the call...

Posted on August 20, 2008 11:15 AM

Trixbox Certification

The open source world of communications is growing rapidly. Recently I discussed the Nortel acquisition of PingTel and what this means for our markets.Ironically the competition in open source was once between Digium and PingTel and when Asterisk became the...

Posted on August 15, 2008 11:47 AM

Communications and Technology Stories August 14, 2008

Please enjoy some communications and technology stories while having your morning (or evening) tea or coffee. My thoughts in brief -- Extreme is smart to jump on the energy efficient bandwagon, Jajah claims to have over 10 million users in...

Posted on August 14, 2008 9:00 PM

Nortel Buys Pingtel

Years back -- in the mid-late nineties in fact I came across Pingtel, a company who saw the oncoming VoIP revolution (we called it IP telephony back then) and decided to place their bets on this burgeoning market by...

Posted on August 13, 2008 9:33 AM

Nortel Earnings August 2008

In a podcast conversation with Joel Hackney, President of Enterprise Solutions Business at Nortel I had a chance to discuss Nortel's earnings which were a mixed bag for the quarter. On the one hand there were eight quarters of...

Posted on August 1, 2008 12:00 PM

Buy a VAR/Interconnect in Los Angeles

I came across a VAR/Interconnect for sale in Southern California. Quite often, people come to me when looking to acquire companies so I thought I would let my readers know about this opportunity.The company is well-established and the management will...

Posted on July 21, 2008 11:22 AM

Aspect Buys BlueNote Networks

Why would Aspect, a company which is the largest pure-play contact center equipment and software player in the world buy BlueNote Networks? I am glad you asked. I had met with Aspect execs about this deal a month or so...

Posted on July 9, 2008 5:30 PM

Anda Networks News

You can never have too much performance or too much bandwidth it seems. Regardless of how fast our broadband connections get, we develop applications which need more. SaaS, Telepresence and other forms of video are just a few examples...

Posted on June 22, 2008 1:03 PM

Hyperconnectivity, Live and in Person

You can't escape the reality that interconnectivity between humans will increase at a more rapid pace as time goes on. The myriad ways in which we connect with one another, e-mail, social networks, blogging, IM, SMS, telephone, voicemail and others...

Posted on June 11, 2008 5:30 PM

Mobile Virtual Worlds Emerge

There are so many communications companies pushing products and services revolving around virtual worlds, one wonders if we are about to see a new subset of communications break out and achieve mass appeal like VoIP, the iPhone or Blackberry. Do...

Posted on June 4, 2008 4:55 PM

Nortel User Group 2008

I am off to Dallas for this event. Maybe I will see you there. Back online soon. -- Rich...

Posted on June 2, 2008 8:39 AM

Podcast: Objectworld's David Levy

Objectworld's CEO, David Levy Objectworld is a Canadian-based software-only company providing unified communications solutions for small to medium businesses. Their solution includes UM, fax server, IVR, TTS, Exchange & Lotus Notes integration, etc. Objectworld's solutions work with about 90% of...

Posted on May 22, 2008 5:22 PM

My Canada Trip and Nortel Wrap Up

I am back from Canada and the first thing I did when turning on my phone was praise the engineers who came up with the awkward-sounding acronym called EVDO. By the way in my discussions in Canada it seems the...

Posted on May 16, 2008 9:50 AM

Virtual Worlds, The Future of Communications

I am here at Nortel R&D headquarters in Ottawa, Canada where the Nortel incubation team is showing us a bunch of the latest technologies they are working on in the labs. This is the first day the media has...

Posted on May 15, 2008 10:17 AM

Nortel's Joel Hackney Discusses Earnings

Nortel announced earnings today and to get more detail on the news I had a chance to speak with Joel Hackney, President of the Enterprise Solutions Group at Nortel. Some details worth sharing... The company's net loss widened but revenue...

Posted on May 2, 2008 4:51 PM

NET has Record Quarter

Good news in the communications space from from NET who announced their highest level of profitability in 10 years. According to the company, total revenue in the fourth quarter was $33.4 million, a 15 percent increase from $29 million in...

Posted on May 1, 2008 1:12 PM

EsnaTech Grows the Google Ecosystem

One of the latest trends I have noticed is integrating disparate solutions into Google's suite of applications. Just this month in fact, two companies in the communications and CRM spaces have decided working with Google more closely makes a great...

Posted on April 17, 2008 8:29 PM

Callwave Fuze, Unified Communications Plus

In the race to provide the best Unified Communications solution, there are just so many approaches. The various ways to achieve UC are staggering in fact. Companies like Microsoft have partnered with many companies to achieve seamless UC - with...

Posted on April 16, 2008 11:21 AM

Second Life Meets the Call Center

You have heard me discuss how contact centers could connect with virtual worlds and moreover how virtual worlds could connect with e-commerce. One of my most recent posts is titled Virtual Customer Interactions and in this post I give an...

Posted on April 11, 2008 3:42 PM

Nortel's Recent Wins and More

Nortel's Wes Durow credit SMEI.org One of the largest if not the largest deployment of VoIP I am aware of has to be Nortel's 10-year, $300 million dollar win with the US Social Security Administration which will support fifty-five thousand...

Posted on March 29, 2008 8:09 PM

Calabrio's Call Center Solutions Advance

The trend towards unification is something you can see everywhere from cellular phones which now include music players, GPS and cameras to desktop software allowing communications with once disparate applications. One company in the call center space which is surfing...

Posted on March 23, 2008 9:20 PM

Nortel's Customer Experience 2.0

Perhaps one of my most interesting vendor meeting as of late was with Nortel where David Murashige VP & GM Multimedia Applications and Debora Glennon in Multimedia Applications Marketing really got me thinking about the way customers are serviced today....

Posted on March 23, 2008 8:49 PM

Microsoft's Call Center Push

There is a level of excitement in the call center space I haven't witnessed since VoIP began transforming the call center into the contact center. Over the years, we have seen technology after technology change the way contact centers work...

Posted on March 22, 2008 5:47 PM