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video conferencing tag

Drill down on video conferencing search:

25 result(s) displayed for video conferencing (1 - 25 of 32):

MicroCorp Continues to Grow in SD-WAN, UC, Cloud and MPLS

As global enterprises are embracing SD-WAN and the move to the cloud, we decided to reach out for an exclusive interview with Trish Kapos – VP Marketing & Strategic Relationships at Microcorp.This 32-year-old company is getting into large enterprise deals...

Cyara: Don't Forget the Customer Experience in Digital Transformation

As companies embrace digital transformation (DX), they shouldn’t forget about the customer experience (CX) says Elizabeth Magill, Senior Director, Product Marketing at Cyara in an exclusive interview. Cyara automates testing and monitoring.We first introduced this company to you in 2011...

Stack8: Achieving the Promise of UC and UCaaS

When it comes to UC, quite often, integrators leave when a system is technically up and running, not when it is optimally running. Stack8 was founded in 2010 to address this gap by bringing enterprise UC systems closer to what...

ZiipRoom Intros Must-Have Videoconferencing Solution

Friction or resistance is generally used to slow things down. In fact, a car's braking system is a great example of something very small - brake pads, reducing the momentum of a vehicle weighing thousands of pounds.A learning curve is friction. Multiple...

Cloudstudio with Your UCaaS, Would You Like Fries With That?

McDonald's is famous for asking customers if they want fries with their order and as a result, over the years, they have generated millions of dollars of extra profit. We can all learn a little something from this worldwide purveyor...

Martello Offers Unique SD-WAN Solutions

Martello Technologies has become one of the more interesting players in the SD-WAN space - by purchasing Elfiq - one of the first if not the first players in the space. From there, they combined SD-WAN with service assurance... From quality...

New VTech Devices Bring SIP and Key System Functionality to Business

Sometimes you need to go backward to go forward is what we thought when we met for an exclusive interview with VTech execs to discuss a new line of products bringing together the best of Vtech with its recent...

Jenne Becomes Leading UCaaS Value-Added Distributor

As resellers evolve from selling telecom hardware like PBXs to UCaaS, they often need help to figure out how to do it successfully. Beyond the financial challenges inherent in going from a CAPEX to a monthly recurring (MRR) model are the...

With Yeastar, Becoming a Telecom MSP is a Massive Arbitrage Opportunity

Recently we wrote about how telecom resellers are becoming MSPs, providing UCaaS solutions on their own, without the need to rely on an OTT provider such as RingCentral or 8x8.In our discussions with MSPs making the switch from reselling a...

3CX Aims to be Top 3 in UC Software

MSPs and resellers in telecom are going in three directions. The first is business as usual. They continue to sell boxes and/or cloud services. Sometimes they'll just refer the business to the UCaaS provider and other times, they'll do the...

FracTEL Advances Conference Call Security

Citing the common theft of conference call pin codes in places like political campaigns, Michael Crown, President of FracTEL told us in an exclusive interview, his company's SKRUM solution announced at ITEXPO earlier this year, securely calls participants instead of relying on...

Bullseye Telecom Expands Channel Offerings

As telecom consolidation continues, a wave of mid-sized carriers are expanding their channel programs to take advantage of the opportunity to benefit from changes to these programs at the "big carriers."One such company is BullsEye Telecom. Their  Channel Partner Programs offer three new opportunities...

AireSpring Going The Extra Mile For Customers

AireSpring continues its rapid hosted growth according to Danial Lonstein (pictured below) who recently became the President and Chief Revenue Officer. To accommodate their expansion, Danial explained in an exclusive live interview that they recently moved to a new headquarters in Van...

Windstream Positioned between CableCos and Largest Carriers

Two months back at ITEXPO/SDWAN Expo, Windstream aligned its brands to simply Windstream Enterprise and Windstream Wholesale. The company explained the new brand strategy reflects the transformation the organization is undertaking in response to the demands of the business market for...

VirtualPBX Invented the UCaaS Space. This is What They're Doing Now.

In 1997, years before Skype, Vonage and before Cisco discovered VoIP, VirtualPBX was invented. To say the company was early is an understatement. Hundreds or thousands of communications companies didn't make it through the various bubble bursts between then and now.Now...

CounterPath Now does Collaboration

President and CEO Donovan JonesYears before it was fashionable, CounterPath had a soft-client, allowing an app to give mobile devices compatibility with virtually all SIP phone systems. The company's Bria softphone was so ahead of its time, it is pretty...

TetraVX Smooths UCaaS Complexity

In a recent in-person interview with Jimmy Carroll of TetraVX, he explained the company has an end-user centric approach to consulting with customers to provide superior UC solutions. TetraVX is a new brand of Netrix, LLC launched this past January.They have...

Nectar and Plantronics Ear-to-Ear Diagnostics to Boost Call Quality

The quality of phone calls varies for a variety of reasons from network congestion to weak headset batteries and wireless interference. This is why Nectar Services partnered with Plantronics to build an Ear-toEar (e2e) solution allowing the enterprise and carrier to...

NEC Brings Tech Edge to UCaaS

NEC has been a technology leader in the communications space for decades and as the market has evolved to UC and UCaaS, they haven't kept up. That however is changing and NEC is bringing the power of it's tech portfolio...

Talkdesk Really Differentiates with Enterprise Contact Center

In a short amount of time Talkdesk has amassed 1,400 global customers according to an exclusive interview we had with CEO, Tiago Paiva (above left; Yours Truly on the right).We've followed his company's progress since inception and through sheer will and...

CafeX Sees Call Center Converging with CRM

CafeX EVP Sajeel Hussain sees a convergence between the CRM space and contact centers and he's in a great position to know as the company's Live Assist provides omnichannel capability to potentially 10 million Microsoft Dynamics 365 customers via chat...

CafeX Looks to Solve Biggest Video Collaboration Challenges

WebRTC has been an incredible driver of interoperability in real-time communications but it still won’t work across every browser. CafeX Communications has been working on solving this problem for years and now has a new solution called Chime which it...

7% of Doctors Using Video Conferencing

On TMC's Video Conferencing community Erik Linask reported on the fact that 7% of doctors are using video in their practice and this got me thinking about how the IP communications market flattened the world allowing jobs which were once...

WorldGate Communications Closes Shop

Word has it that funding was pulled at WorldGate Communications two weeks ago with everyone being laid off. Requests for information to the company did not get an immediate response. The Pennsylvania-based organization which made high-end designer-looking videophones no-doubt faced...

Avaya Flare Interface Detailed

AtITEXPO West 2010 in Los Angeles, Christian Von Reventlow discusses how the Avaya Flare interface was designed and what it's value is in the enterprise. Moreover he explains how business process and social media come together via this new interface...
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