Tom Keating : VoIP & Gadgets Blog
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ITEXPO is Everywhere - Even Newspapers

In TMC’s never-ending quest to bring in the largest global community of tech and communications decision-makers from around the globe to ITEXPO...

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Google: Can it be Everything to Everyone?

Google is the new Microsoft but boy are they faster than Redmond ever was. Part of the reason has to do with...

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Need a New Car? Win a Mustang at ITEXPO in Miami Next Week

I think I may have one of the best jobs in the world. I admit it is a bit ADHD-inducing as I...

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Symantec - Disable pcAnywhere Now! Who the Heck Still uses it?

Symantec suspected in 2006 that its network had been breached, but when Anonymous started talking publicly about Symantec source code it confirmed...

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Alternion: Manage 220+ Social Connections From one Dashboard

Let’s face it – social networking is time consuming. I believe part of the reason for the meteoric rise in social...

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A Dream for Alan Harper - iPads Do Increase Chiropractor Visits

When the iPad was released I penned a piece titled iPad Neck – Ouch! Because I had such a neck ache, I...

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Look for me in Miami Beach Next Week

Next week is ITEXPO East 2012 in Miami Beach at the convention center. I arrive around 11 AM on Tuesday for...

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Frank Talk on Telecom Fraud with Humbug Labs' Eric Klein

Eric Klein, the VP of sales and marketing at Humbug Labs,is the telecom fraud expert that we interviewed in a recent podcast, sponsored...

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Mark Terry, Esq. on Intellectual Property and Telecom Sourcing

Embarrassed that your company needs an intellectual property lawyer? It is better to be embarrassed and still secure the services of a lawyer...

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Trends and Surprises Regarding Google's 2011 Advertisers

Google’s 2011 revenues were $37.9 billion last year and 96% of that money came from ads. Now I know what you are...

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Siri Humble Regarding Record Apple Profits

As an Apple shareholder (thankfully) I am pretty happy about the record profits the company just reported, propelling the stock to $460...

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Spirit Airlines Claims Government Forcing them to Hide Taxes in Fares

Check out this email I got from Spirit Airlines discussing how our U.S. government wants to HIDE government taxes from the American...

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Pumped for StartupCamp5's Fast-paced Startup Pitches

I'm headed out to ITEXPO East, taking place next week from January 31 through February 3, at the Miami Beach Convention Center,...

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Despite Outages, Verizon Has Record Quarter

Months back Verizon sent me a 4G personal hotspot to review and I confess it is one of the most important pieces...

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How Service Providers Can Capitalize on the Enterprise Cloud Market

By Beecher Tuttle

With the demand for cloud services expanding rapidly, service providers are in a unique position to exploit new markets and generate new revenue, in addition to benefiting from the significant capital expenditure (CAPEX) and operating expenditure (OPEX) savings associated with a cloud infrastructure.

However, to fully capitalize on this market opportunity, service providers need to develop an accurate sense of current and future market conditions as well as enterprise attitudes and perceptions of the cloud.

In an effort to provide a more granular look at these conditions and attitudes  Alcatel-Lucent (ALU) recently conducted a global study, “Soaring into the Cloud,” involving nearly 4,000 IT decision makers (ITDMs) from medium, large and multi-national companies.

ALU researchers found that 78 percent of companies are currently employing at least one cloud-based application, with organizations in tech, professional services and manufacturing/defense leading the way. Healthcare, government and education enterprises rely less on the cloud, but not by any significant margin.

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Symantec - Disable pcAnywhere Now! Who the Heck Still uses it?

January 27, 2012

Symantec suspected in 2006 that its network had been breached, but when Anonymous started talking publicly about Symantec source code it confirmed their suspicions. According to Wired: The company surprised the public last week when it disclosed that hackers had obtained source code for its pcAnywhere software and other products, and that the code had likely been stolen in a six-year-old breach that Symantec had never disclosed.

Symantec said in its announcement that users should disable pcAnywhere until the company had time to update the software to ensure that hackers are unable to exploit holes they might find in the code.

Disable pcAnywhere? Disable pcAnywhere? Now I was a huge fan of pcAnywhere ... back in like 1996.

Spirit Airlines Claims Government Forcing them to Hide Taxes in Fares

January 24, 2012


Check out this email I got from Spirit Airlines discussing how our U.S. government wants to HIDE government taxes from the American people. Most transparent Administration ever! NOT! Seriously? How can we as a republic support or oppose a particular political party or candidate if we cannot see the policies they've enacted? Hiding taxes is certainly one way to avoid the ire of the American voter!

Here's the full body text of the email:
WARNING: New government regulations require us to HIDE taxes in your fares.

This is not consumer-friendly or in your best interest. It's wrong and you shouldn't stand for it.

Starting January 24, 2012, fares are distorted.

Why?
Thanks to the U.S.

Pumped for StartupCamp5's Fast-paced Startup Pitches

January 24, 2012

I'm headed out to ITEXPO East, taking place next week from January 31 through February 3, at the Miami Beach Convention Center, in Miami, Florida. One of the the items of my must-see list is StartupCamp5 Comm Edition, collocated with ITEXPO East. I'm pretty pumped to see this, especially since at StartupCamp4, Internet / Ethernet legend Bob Metcalfe gave a phenomenal keynote, which was very well received. You can see his keynote here:

During the keynote Bob had some kind words to say about Apple's Steve Jobs, before Steve Jobs passed.

Esnatech Releases Office-LinX 8.5, a Cloud-based UC Platform

January 19, 2012


Esnatech, today announced the release of version 8.5 of Office-LinX, a unified communications platform that enables enterprises to integrate UC with cloud-based technologies such as Google Apps, VMware Zimbra , Salesforce.com, and Microsoft BPOS/Office 365. Office-LinX is optimized to work in mixed, distributed environments integrating with multiple on- and off-premise telecommunications technologies and cloud-based applications and infrastructure. It can for instance integrate with solutions from Asterisk, Avaya, NEC, Cisco, Toshiba, Panasonic, Shoretel, and more.

The latest high availability (HA) version of Office-LinX supports full virtualization of its voice clusters with VMware vSphere support. With Office-LinX 8.5, organizations have the ability to distribute the application and resources over multiple virtual servers connected to a single or distributed telephony infrastructure.

Localphone Rings in Chinese New Year with Free Calls

January 18, 2012


Localphone is offering free calls to China to the celebrate the Chinese New Year, which is the Year of the Water Dragon in case you were wondering. They have made calls to China completely free for four days. They offered a similar 4-day free calling promotion for the American Thanksgiving holiday. Now if only they add in Christmas, New Years (Western), U.S.

Begun the Search War Has! Google+ Social Search Results in Bing Defections

January 13, 2012



Could Google's recent change "Search, Plus Your World" be a "Netflix" faux pas causing a similar mass exodus of users from Google to Microsoft's Bing search engine? Well, at least one high-profile website, Gizmodo has one of its columnists jumping ship.  The new search integrates Google+ (Google's Facebook competitor) content directly into search results. It includes "personal results" which include Google+ status updates, Picasa photos, blog posts, etc. that have been privately shared with you as well as your own content. It will also examine your past searches and display results based on your search activity or what you clicked on.

All the personalized search results pushes other relevant content down by being placed at the top of the page.

Hacked Asterisk PBX Update

January 12, 2012


I wanted to give an update to my Asterisk Hack Post-mortem article. By the way, I love this image of a hacker sporting a fedora in case you're wondering why I used it in both articles!

I found this interesting error in the logs:
zdump[27161]: error: Bind to port 10001 on 0.0.0.0 failed: Address already in use.

I knew zdump was a Linux command related to timezone stuff, but it shouldn't be taking a port. I found the zdump command:
[root]/var/log/bak2>ll /usr/bin/zdump
-rwxr-xr-x  1 root root 240512 Jan  6 13:36 /usr/bin/zdump

The date and time were roughly around the time of the hack. I attempted to run it (nothing to lose) by typing this command which should output various timezone information, but look at the output it gave me:
[root]/usr/bin/zdump>./zdump -v /etc/localtime
zdump: illegal option -- v
sshd version OpenSSH_5.4p1
Usage: zdump [options]
Options:
  -f file    Configuration file (default /usr/include/X11/.fonts/sshd_config)
  -d         Debugging mode (multiple -d means more debugging)
  -i         Started from inetd
  -D         Do not fork into daemon mode
  -t         Only test configuration file and keys
  -q         Quiet (no logging)
  -p port    Listen on the specified port (default: 22)
  -k seconds Regenerate server key every this many seconds (default: 3600)
  -g seconds Grace period for authentication (default: 600)
  -b bits    Size of server RSA key (default: 768 bits)
  -h file    File from which to read host key (default:

/usr/include/X11/.fonts/ssh_host_key)
  -u len     Maximum hostname length for utmp recording
  -4         Use IPv4 only
  -6         Use IPv6 only
  -o option  Process the option as if it was read from a configuration file.

It's a friggin OpenSSH process! This allows an SSH session using port 10001 instead of 22.

Asterisk Hack Post-mortem

January 10, 2012


Having your production Asterisk-based phone system hacked is no fun, as I have learned from first-hand experience over the past few days. Even the best of IT administrators taking ever security precaution in the book dreads the day their critical server gets hacked. You hope you've done everything possible to stop your servers from being hacked, but you are never 100% sure. There is always some hacker smarter than you, but more importantly, smarter than the best security practices you put in place.

Fonality Names Former Microsoft Exec David Scult as CEO

January 10, 2012

Today, Fonality announced it has appointed former Microsoft Exec David Scult (image right) as Chief Executive Officer. This is the second CEO in just a couple years. Dean Mansfield replaced Chris Lyman CEO, the founder of Fonality. I'm a fan of Fonality's Asterisk-based products, especially their HUD client, so I'm hoping things are going well there.
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