Moving a Data Center

January 31, 2010 1:35 AM | 0 Comments
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Moving a data center can be fun. Yes, if you enjoy being up from 6am (Friday) to 2am (Saturday) it's a real blast. And then spending all day Saturday until 10pm screwing in rails, rackmounting servers, installing new KVMs, connecting patch cables, power cords, surge protectors, Gigabit PoE switches, IP phones, etc. Of course, it'll all be worth it in the end since TMC will have much more organized and professional looking data center.

Special thanks to TMC's Vahid Hashemian, Larry Szebeni, and Muhannad Harrim who were immensely helpful in staying late and coming in on the weekend to hook up TMC's entire data center / network infrastructure. Of course free beer, Chinese food, Doritos, Reeses peanut butter cups, chips, pretzels, and other snacks were a good incentive. Thanks also to Rich Tehrani for the free "fuel" to keep us going into the wee-hours of the morning. The expense report and receipts are already in your new office.

Even will all the planning we had some snafus, including tripping an overloaded surge protector with too many daisy-chained surge protectors and servers attached. Down goes Frasier! Down goes Gypsy web server, blog server, Exchange, and more. We also were missing the proper twist lock for feeding a PDU that powers a few of our critical servers. We discovered this around 9pm Friday night. Although the electricians were there earlier in the day, somehow I think the electricians won't be coming back if we call them. Luckily we had another Dell PDU that were able to connect to our backup UPS, which was then able to feed the servers.

Both Larry and I did not escape unscathed and unbloodied. Larry cut his index finger pretty deep while working on the rackmount. I have what I believe to be a broken thumb from sledding in the snow (don't ask) and yet I had to screw in about 200 screws along with about 50 thumbscrews. Had to push through the pain since it's my dominant hand and if I wanted to get any sleep at all I needed both hands to finish the job. My hands also have some minor scrapes.

In any event, after all the servers were hooked up we also connected the PC workstations. Alas, the team of movers that did their best to organize and label mice, keyboards, monitors, and PCs and then put them in their proper cubicle must have hit the IT Bermuda Triangle - because we have missing IP phones, mice, keyboards, and PCs. Tomorrow, "my mission, should I choose to accept it - well actually I must accept it - will be to hunt down the IT equipment that is MIA."

That is if I have time. I still have to go pick up the Asterisk-based server back at the old headquarters, rackmount it, test the PRI, and then create some funky RJ14-RJ45 cables for connecting fax machines and other analog devices to the analog cards on the PBX.

It's an exciting time for TMC as we move into a much large building. Losing my entire weekend is a worthy sacrifice. I'm sure Larry, Vahid, and I will still have some odds-and-ends to do coming Monday morning. I'm still waiting for the first TMC team member to come to MIS/IT and ask "How come you didn't hook up my speakers?"  I'll just smile and say, "We'll get right on it. Definitely a top priority. Let me stop porting our phone numbers over this morning and other important tasks so you can get your streaming radio."

Ok, so I jest - a little.

Fellow TMCers - please bear with MIS as we deal with higher priority tasks. Speakers, peripherals, phone & PC location (left vs right side), and adding new printers are low-priority. Logon issues, PC or phone not working, mouse not working are obviously high-priority issues since you cannot work without MIS resolving. Definitely see MIS for these issues. Though if the reason your PC, phone or mouse isn't working is because it's missing, you might want to touch base with the TMC moving team. They probably sold them on eBay or something. Just kidding! I'm sure they'll show up...

Note: Fellow team members, I write this at 1:35am, so please excuse all failed attempts at humor.

Today's Shared Links
Starting tomorrow around 7am, TMC will be shutting down its entire data center and moving it to a world-class building about a mile away. So when you see www.tmcnet.com, blog.tmcnet.com (several blogs), and various other tmcnet.com domains going offline, no worries. Gremlins aren't chewing the wires and we're not under a DDOS attack. We'll be back up soon.

It's a major undertaking with months of planning and tomorrow is that culmination of planning as well as several man-hours building our new data center. Major props to Larry Szebeni who is the best MIS/IT support person I've had the privilege of managing in at least 4 years - perhaps ever. Larry has a great attitude, is a team player, and goes far above the bare minimum. I had one support person who showed up at 8am and left at 5pm every day even if there was something critical that had to be done that day, which basically meant I had to do it. Larry's done a superb job of planning various aspects of the new data center, ordering new equipment including racks, switches, new PCs, several 54" TVs, and more.

That said, hooking up our entire data center falls to Larry, Vahid Hashemian, and myself, since we're the only ones who know the ins and outs of our servers. Thus, this "could be" somewhat of an extended outage. Definitely will be a Friday all-nighter with pizza, Coke/Diet Coke, and maybe a few beers. Lastly, here's a shot of our new building:
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VoIP on iPad - Yes!

January 28, 2010 12:03 AM | 1 Comment
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Yes, it's true - you can do VoIP on the new Apple iPad. The iPad sports WiFi, 3G, speaker, and a microphone - all you need to do VoIP. But the real kicker is that Apple just modified their iPhone/iPad SDK to ALLOW VoIP over 3G. Yes, my friends, now you too can hold a massive 9.7" screen to your head - bulkiness and radiation be damned!

The pertinent part of the SDK is as follows:

3.3. 23 Because some mobile network operators may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their network, such as the use of VoIP telephony over a cellular network, and may also impose additional fees, or other charges in connection with VoIP, You agree to inform end-users, prior to purchase, to check the terms of agreement with their operator, for example, by providing such notice in the marketing text that You provide accompanying Your Application on the App Store.

9. Third Party Terms of Agreement: You must state in the EULA that the end-user must comply with applicable third party terms of agreement when using Your Application, e.g., if You have a VoIP application, then the end-user must not be in violation of their wireless data service agreement when using Your Application.

So Apple is basically saying to developers "feel free to create VoIP over 3G apps, just make sure you state in the EULA that the end user must not violate any third party agreement, i.e. a carrier saying you can't do VoIP over 3G". But most users ignore EULAs anyway, so even if the carriers "ask you not to do VoIP over 3G" the carriers would be hard pressed to punish their users for using VoIP over 3G. Why? Because at least in the U.S. the FCC would be all over them.

Holding the iPad to your ear for phone calls will be mighty tough unless you use your Bluetooth headset. I'm hoping they put better echo cancellation and larger speakers so you can just use speakerphone mode. I grade the iPhone's speakerphone mode a solid B- which is not good enough. I'm also still waiting for Skype to release an 'official' version that supports VoIP over 3G. Granted my jailbroken iPhone supports Skype over 3G, but not everyone likes to be "breaking the law... breaking the law..."

Also check this out via PR Newswire:
Apple Lifts 3G VoIP Restrictions, iCall with 3G Support Available Immediately
 
iCall VoIP services for the Apple iPhone and iPod Touch are now available for use over 3G networks such as AT&T wireless.

GREENWICH, Conn., Jan. 27 /PRNewswire/ -- Apple Computer, Inc. has updated the iPhone developer SDK to allow VoIP over cellular networks. iCall is the first and only VoIP application that functions on the iPhone and iPod Touch over cellular 3G networks.

iCall is a market leader in desktop and mobile-based desktop calling platforms, including its highly popular version for the Apple iPhone.  Until today, restrictions imposed on developers prohibited VoIP functionality on any 3G network.

VoIP on the iPhone has been the source of many debates with companies such as Google being denied access to the platform and the FCC inquiring as to the restrictions in the Apple App Store; iCall is one of the few VoIP applications that has been permitted by Apple to operate on the iPhone platform.

With the latest revisions Apple has made to the iPhone developer agreement and Software Development Kit, iCall for the iPhone and iPod Touch now enabled unrestricted free local and long distance calling over 3G data networks.  iCall with support for VoIP over 3G networks is now available in the App Store for download.  iCall is the first and only VoIP application available for the iPhone platform that allows use over 3G networks.  iCall for the iPhone and iPod Touch may now be downloaded from the App Store at http://itunes.apple.com/us/app/icall-free-voip/id293837001?mt=8&uo=6

iCall CEO Arlo Gilbert is quoted as saying, "I applaud Apple's decision to allow iCall to extend its functionality beyond Wi-Fi and onto the 3G networks. This heralds a new era for VoIP applications on mobile platforms, especially for iCall and our free calling model. I hope that now more developers will begin using our VoIP as a platform to integrate VoIP into their applications."

About iCall, Inc.:
iCall is a privately held company providing a free and low-cost VoIP calling platform that is currently available for your desktop PC, iPhone and iPod Touch. iCall saves consumers money on phone calling through ad-supported calling.

iCall was founded in 2005 by Arlo Gilbert and Andy Muldowney with the goal of providing low and no-cost calling services to consumers. In January 2006, iCall first released its iCall Free Calling desktop application. iCall's free calling network now boasts over more than 4 million unique downloads.

In addition to consumer products, iCall offers wholesale VoIP solutions and a developer platform through iCall Carrier Services. iCall's private network carries over 350 million minutes of voice traffic per month to destinations around the globe.
Shared Statuses

Rock Out to the Asterisk Song

January 26, 2010 10:34 AM | 3 Comments
GM Voices, creator of professional voice prompts for companies has just released "The Asterisk Song" with patriotic Asterisk lyrics such as "It ain't no punctuation." For true Asterisk patriots, "asterisk" aka "*" can not be used in a sentence unless it has something to do with the open source Asterisk platform. Sure an "asterisk" is used to reference a footnote at the bottom of the page, but it's just a tiny "asterisk" in superscript form. There is only one "big" Asterisk and it looks like this:

Asterisk, the open source platform (as if I had to clarify) has changed the entire lexicon of how this word is used. It has taken over Shift-8 on the keyboard. Admit it, everytime you hit Shift-8 you think of Digium's Asterisk platform. Pure marketing genius! Well played Mark Spencer. Well played!

Or was it the crafty Linux penguin that came up with Asterisk? He's a sneaky one.
Tom Keating (Left) Mark Spencer (rmiddle), crafty Linux penguin (right).


I'm thinking about starting my own company and taking over a keyboard symbol by calling it something like 'Dollar Sign'. Nah, too tough of a nut to crack. People love their money. Maybe I could call my new company "Sharp" after the sharp (#) key? Damn, that's already taken. How bout "At" after the @ symbol? Too close to AT&T. I know! I could call it "Caret" (^)! Wait a second, that's also a vegetable. Well, there is that cool wavy 'tilda' (~) symbol, but that sounds too close to Atilla the Hun. I kind of like "Slash" (/), but in addition to already being taken by an Aerosmith Guns N' Roses guitarist it also denotes "cutting" something (slash the deficit, woman was slashed). Not good.

My favorite choice would probably be "Backslash" (\). It sounds kind of close to "backlash" and has a rebellious, anti-establishment tone to it. It's also beloved by IT geeks since it's use in Linux extensively, regular expressions, changing directories in Windows, and as an "escape character". It's also the mirror image of "slash" (/), reminding Star Trek geeks of Mirror, Mirror, one of the greatest episodes of all time.

We have a winner! When I start a tech company, I'm calling it Backslash. Enjoy using the backslash character while you can, because soon, I'm taking it over - and the world. Bwahaha!

In the meantime, check out the Asterisk Song:

via Rich Tehrani

Skype Outage Problem Yesterday

January 22, 2010 11:49 AM | 0 Comments
I received word from various sources that Skype was having problems yesterday morning. So while in the press room at ITEXPO I fired up Skype, sign-ed in and was able to use it. Hmm. No problem here. I let it go until later that evening when I met with a Skype executive at Andy Abramson's Bloggers' Dinner. He told me there was a 3.5 hour sign-in issue causing some users to not be able to logon.

That's the same problem (sign on issues) that happened in 2007. August 16,2007 outage redux? No Windows Update to blame this time.

You can read a brief explanation on the Skype heartbeat page.
google-nexus-one.jpgAt ITEXPO I learned from Truphone's PR team that they released a new Android application updated to operate on Google's new device.

Here's the news:

Hot on the heels of the release of Truphone's VoIP enabled Truphone for Android application earlier this month, Truphone, the next generation global mobile operator, today announces that it is the first company to provide Wi-Fi calling on the Nexus One device from Google.

Following collaboration with Google, Truphone is pleased to announce that from today, Truphone for Android is compatible with the Nexus One. In addition to compatibility with the Nexus One, the update (version 3.0.2), ensures compatibility with the T-Mobile Pulse, meaning that Truphone is now Wi-Fi compatible with a total of five Android devices.

Karl Good, Director of Applications for Truphone said, "Google has been very helpful in working with the Truphone team to allow us to provide our award-winning solution to the growing number of Nexus One owners. Once again it is a testament to Truphone that we are the first to be able to offer this technology to consumers."

Truphone for Android (version 3.0.2), is available now as a free download in the Android Market
One of the more interesting bit of news coming out of ITEXPO is that XConnect is not only offering "High-Definition (HD) Voice Peering Federation", but they're also offering a free one month trial. Their federation service for carrier peering let's you carry both HD voice and HD video by passing codecs across carrier networks.

Importantly, there is now a bridge server as part of Asterisk that assists in HD transcoding. So if 3 of us on a call and if only 2 of us have HD voice phones, Asterisk can transcode it so 2 phones that have HD stay on HD, while the 3rd phone goes down to G.711 or another non-HD codec. Normally, with Asterisk or other IP-PBX solutions it goes to the lowest common denominator, but that's no longer the case with Asterisk.

However, that only helps with internal HD calls (extension-to-extension). Once you make an outside call then your carrier has to support HD. Further, if your carrier has to hand the call off to another carrier to terminate the call, you need both carriers to have a peering agreement to allow the HD codec to traverse their network. Lastly, for HD to work across networks, the entire call path including the endpoints themselves must also support high definition

Well, that's where XConnect comes into play. At ITEXPO XConnect announced they are bringing to market the first carrier-based HD Federation which will enable scalable, secure All-IP interconnection, using ENUM technology, to enable cross-network, end-to-end HD traffic between service providers.

The trial, open to qualified operators, waives sign-up and monthly fees for its April-June duration. Multiple providers using the G.722 wideband codec will be able to test the interoperability, scalable interconnection, reliability and support of XConnect federation services.

Trial participants will form a private peering community under the Private Alliance feature of XConnect's Global Alliance, which combines ENUM-registry and multimedia interconnection hub services. Supporting multiple protocols and codecs, the Global Alliance enables new IP services, including HD voice, to be delivered across networks.

I'm told they will also support HD video as well, so you will be able to make high-quality HD video calls from your HD videophone across carrier networks to another HD videophone endpoint. This could finally be the critical step to enable videoconferencing across different companies and finally ditch boardroom H.323 videoconferencing systems once and for all. Of course, that presumes the video endpoints all use the same HD video codec. Don't get me started on video interoperability.

For more information and sign-up, check out www.xconnect.net/hd-trial.
Andy Abramson (aka Mr. Harem of VoIP/Communications clients) told me that the new FREETALK Connect Alliance formed at ITEXPO has received a lot of interest from various companies looking to join in addition to the 14 charter members that have already joined.

Here's the news announcement:

FREETALK Connect Alliance Formed at ITEXPO 2010 with 14 Charter Members;
Open Alliance Members Will Offer Products and Services that Leverage
FREETALK Connect, Voice 2.0 Applications and Cloud-Based Services

Members will offer innovative products and cloud-based services that interoperate with FREETALK Connect via Asterisk, Skype, SIP, Skype for SIP, or PSTN

FREETALK® and 13 other companies today announced the formation of the FREETALK Connect Alliance, an open alliance of companies that will provide innovative applications, products and services to expand the capabilities of the FREETALK Connect communications system. The alliance is open to companies that offer products and services which build on the capabilities of the FREETALK Connect, "Voice 2.0" in concept, and can interoperate with Asterisk, Skype™, SIP, Skype for SIP or the PSTN.

The FREETALK Connect simplifies set up, enabling small business users that are not tech savvy to use it quickly and simply, without formal training. Supported telephones are plugged into the company's network and the FREETALK Connect auto-detects and configures them. An on-screen wizard then guides the customer through a few business-related questions that help configure the company's communication system and enables Skype calling from every supported desktop phone in the office. Adding users and administering the system after installation is just as easy.

The FREETALK Connect Alliance opens the door for many new developers, service providers, including cloud computing and Internet communications providers to offer new and innovative applications, products and services for businesses of any size. These will be available later this year in the U.S. through the FREETALK Connect Store (http://www.freetalkconnect.com) and the Skype Shop (http://skype.com/shop), both of which are operated by In Store Solutions.

The charter members of the FREETALK Connect Alliance include:

•    AbbeyNet/Sitofono (Italy)
•    Cloudvox (USA)
•    FlatPlanet Phone Company (Israel)
•    FREETALK (Spain)
•    IfByPhone (USA)
•    In Store Solutions (Hong Kong)
•    Iotum/Calliflower (Canada)
•    Jazinga (Canada)
•    Skype (Luxembourg)
•    Tatung (Taiwan)
•    Thomas Howe's Light and Electric (USA)
•    Voxeo (US)
•    Voxygen (UK)
•    Voxbone (Belgium)

"The FREETALK Connect Alliance members are building an entire ecosystem of products, applications and services around the FREETALK Connect communications system," said Andrew Hansen, B2B manager at FREETALK. "The Alliance's products and services build on, and powerfully leverage, the strengths of each other, and the market reach of the extremely affordable, fully featured and self-configuring FREETALK Connect."

Companies that want more information about this alliance, or want to join the FREETALK Connect Alliance should contact FREETALK at alliance@instoresolutions.com.
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In case you were wondering how FREETALK Connect came about, it's a collaboration effort between Jazinga and FREETALK. Jazinga was launched in September 2008 as an easy 15-minute IP-PBX install that is also easy to manage. FREETALK creates a few Skype-related products including the Everyman Skype headset, which I reviewed.

Here's the news announced at ITEXPO...

FREETALK Partners With Jazinga To Create FREETALK Connect
 
Companies Collaborate On Skype-enabled Small Business Communication System Featuring Set Up In Less Than 15 Minutes

As the result of a new partnership announced today at ITEXPO East 2010, FREETALK and Jazinga have created the FREETALK® Connect, a full-featured unified communications system that is the first to feature Skype for SIP and Skype for Asterisk functionality.

FREETALK and Jazinga collaborated in designing the FREETALK Connect, featuring a do-it-yourself (DIY) technology approach that can be configured in less than 15 minutes, enabling users who are not tech savvy to use it without formal training. This new class of DIY communications system allows anyone with basic knowledge of computers to install and maintain the office phone system.  SIP, Skype and traditional PSTN phones can be plugged into the network, and the FREETALK Connect auto-detects and configures them. An onscreen wizard guides the user through setup. Adding users and administering the system after install is equally simple.

Further distinguishing the FREETALK Connect is its intelligent routing capabilities. Incoming Skype calls, as well as SIP, PSTN and IAX2 calls, can be routed to any local or remote Skype user, SIP, analog or mobile phone. Additionally, the FREETALK Connect enables users to set up "Find Me, Follow Me" features, and provides a unified mail box that consolidates messages from voice mail and email into one mailbox.

Some of the key features from the Jazinga platform found in the FREETALK Connect include:

•    Callback / Dial-around
•    Access to Skype Buddy lists
Auto Attendant / IVR
•    Paging
•    Call Parking
•    Remote Extensions
•    Music on Hold
•    Conferencing

The FREETALK Connect also has an easily configured and updated:

•    Managing routes to users, telephone services, and applications
•    Providing SIP/Skype telephone service management
•    Router management (networking, port forwarding, DNS, DHCP)

"Jazinga's products consistently ensure call integrity by integrating quality of service and prioritizing voice traffic on the network into an affordable, simple product," said In Store Solutions COO Craig Smith. "There was no question that FREETALK wanted to partner with Jazinga to develop the FREETALK Connect, because it continues our goal of working with the best providers to distribute outstanding products around the world."

"FREETALK Connect is designed for small businesses with between 2 and 49 users, an undersold market that desperately needs UC functionality," said Randy Busch, CEO of Jazinga Inc. "As a result of our partnership with In Store Solutions, the telecom technology playing field is much more level between larger enterprises and their smaller competitors."

The the FREETALK Connect is marketed through Skype Shop, which is operated by In Store Solutions. The unit initially will be available to registered U.S. Skype users beginning in March.

For more information about FREETALK Connect PBX or to order a unit, visit
http://freetalkconnect.com.

FREETALK Connect Unveiled at ITEXPO

January 21, 2010 8:52 AM | 0 Comments
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So much news coming out of ITEXPO that I missed some interesting news from yesterday. One bit of news worth sharing is from In Store Solutions which introduced FREETALK Connect, a communications platform that enables Skype calling for SMBs. Using FREETALK Connect, companies can make free Skype-to-Skype calls and can view and manage Skype contact lists using their supported office phones.

Importantly, the system can also receive inbound voice calls from users of Skype around the world. They can also participate in the Skype for SIP open beta, which will enable them to take advantage of Skype's low-cost global calling rates for calls to landline or mobile phones around the world from their desktop phones.

I'm hoping to see a demo of the system with Andy Abramson and Andrew Hansen today. Jim Courtney seemed to be a big fan of FREETALK Connect from my discussions with him in the ITEXPO press room yesterday.

According to In Store Solutions, "The FREETALK Connect simplifies set up, enabling small business users that are not tech savvy to use it quickly and simply, without formal training. Supported telephones are plugged into the company's network and the FREETALK Connect auto-detects and configures them. An on-screen wizard then guides the customer through a few business-related questions that help configure the company's communication system and enables Skype calling from every supported desktop phone in the office. Adding users and administering the system after installation is just as easy."

"Simply put, this product enables Skype calls from every employee's desktop phone (or handset) in a small business, and it gives business owners all of the advantages of Skype's low-cost global calling rates and free Skype-to-Skype calls," said Andrew Hansen, FREETALK's Manager for B2B. "This quickly adds up to incredible savings."

Designed for offices with between two and 50 users, the FREETALK Connect offers true unified communications functionality, including Find Me, Follow Me; a unified voice mailbox; automated attendant and auto call distribution. Further distinguishing the FREETALK Connect is its intelligent routing capabilities. Incoming Skype calls, as well as calls over SIP, the PSTN and IAX2, can be routed by the FREETALK Connect to any local or remote Skype user, SIP endpoint, analog or mobile phone.

"FREETALK and Skype are dedicated to developing solutions that break new ground, like the FREETALK Connect," said Perry Teevens, director of business development & strategic partnerships for the Skype for Business team. "This solution addresses the needs of the many Skype users who have been asking for a simple way to use Skype in their small- and mid-size business environment."

Beginning in March, the FREETALK Connect will be available for purchase in the U.S. via the Skype Shop, (http://skype.com/shop) from In Store Solutions.

Calliflower Adds Skype Calling

January 21, 2010 12:00 AM | 0 Comments
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At ITEXPO Iotum announced their Calliflower hosted conferencing and collaboration platform added support for Skype calling. Calliflower, a web-based conferencing and collaboration platform can now be reached from any Skype-enabled PC or phone as well as from traditional PSTN phones. I spoke with Alec Saunders, CEO of Iotum in the ITEXPO press room and asked him how he was connecting to the Skype cloud. He told me they were leveraging Skype for SIP. One of the challenges he told me is that Skype for SIP required SIP endpoints to register, which wouldn't work well for Calliflower. However, as I wrote in my December 9th article, "Cool Skype for SIP Upgrades, Enhanced Inbound Routing and more", Skype added IP authentication. Specifically I wrote:
The upgrade will also add IP authentication, which is critical to businesses that do not support registrations. According to Skype, "For SIP enabled PBX's and SIP gateways that do not support registrations, you can now change your authentication settings in your SIP profile to a fixed IP address/port. Based on your IP address we will work out the best settings for your SIP enabled PBX when using Skype for SIP."
Well, that's exactly the piece of the puzzle that Calliflower needed to leverage the Skype for SIP "cloud" to reach Skype usernames, including a Calliflower Skype username(CalliflowerSkype), which bridges the Skype network with the Calliflower switching platform. Alec told me he was in close discussions with Skype to get them to support IP authentication. According to Iotum, "Previously, participants could only dial into Calliflower conferences through PSTN access numbers, potentially incurring local charges.  In regions or countries where no such access numbers are available, customers would incur long-distance and even international charges, or use up Skype-out minutes calling access numbers overseas.  Now callers can access Calliflower through a Skype ID - CalliflowerSkype - or via a web button in the Calliflower UI, overcoming this disadvantage."

As I mentioned to Alec, I wouldn't be surprised to see other 3rd parties leverage the IP authentication method to be able to call Skype usernames via a SIP-based IP-PBX. The possibilities this opens is only beginning to be realized with Calliflower's announcement - keep your eye out for others doing this.

"We've had many requests from potential Calliflower customers who had no local access numbers, especially from  parts of Africa, India, China and the Middle East," said Alec Saunders, iotum CEO. "Now, as long as they have Skype, that doesn't matter anymore."

In addition, users gain from the better audio quality they will enjoy through direct Skype access, as well as from all the visual information, documents and presentations that are shared through Calliflower's interactive dashboard. These tools go a long way toward improving understanding on international conference calls.

Available on PC, Mac and iPhone, Calliflower makes organizing and participating in multi-party calls simple and engaging.  It allows participants to see the status of other callers and raise hands to request the floor, while also providing interactive chat, document sharing, intuitive conference controls, call recording, invitations and reminders, integration with calendars, and more.

The conference service is available on an unlimited basis for $50 per month for two organizers. Additional organizers cost $25 per month each.
At TMC's ITEXPO, Yahoo's Jeremy Wadhams revealed not only that Yahoo! has deployed Asterisk corporate-wide, but the challenges he faced in adopting Asterisk throughout the organization, including several Yahoo! branch offices , several acquisitions of other companies, including Dialpad & Overture, as well as the usual corporate culture and politics to contend with,

Jeremy demonstrated Yahoo!'s interesting custom web application which integrates their flavor of Asterisk with web-based email & voicemail, corporate directory, as well as the ability for users to reset their voicemail PINs themselves - the bane of every IT administrator's existence.

One interesting tidbit was that it he figured after reaching 25% penetration, the last 75% would be a cakewalk. It didn't turn out that way. Here's a video teaser of the keynote. Alas, the video doesn't reveal what happened. You should have been here at ITEXPO to hear his interesting tale.  Hey, I can only capture so much video on my iPhone.
itexpo-logo.jpgRich Tehrani kicks off the keynotes at ITEXPO featuring Yahoo!, Polycom, and Freeconferencing.com.

Use of WiMAX in Smart Grid Networks

January 20, 2010 10:08 AM | 0 Comments
Kevin R. F. Suitor from Redline Networks gave an interesting speaking session at ITEXPO with the topic called 'Use of WiMAX in Smart Grid Networks'. One of his more interesting comments was that plug-in electric vehicles will change everything - just like the mobile phone invented by Martin Cooper changed the wireless industry. I agree - if only they can solve the battery problems, including battery fade, not enough range, slow charging cycle.

I captured the last 98s or so of his session which has some interesting tidbits.
More great news coming out of ITEXPO. Truphone today announced the launch of its Truphone Local Anywhere™ service - a full GSM solution that makes it easier and more convenient for international travelers to stay in touch while saving more than 90 percent on their mobile phone bills. The new global mobile phone service provides consumers with local numbers and access to local rates for calls, texts and data in multiple countries on a single SIM card. Essentially, it leverages a smart, multi-country SIM card that eliminates roaming charges and provides local voice, data and text rates

The service launches today for the United States and the U.K., and the company plans to rapidly roll out Truphone Local Anywhere to a number of key business and leisure destinations in 2010, both across Europe and in longer haul destinations such as Australia, Hong Kong and South Africa.

Truphone Local Anywhere offers customers four main benefits:

·     Local calling rates in Truphone countries: With Truphone Local Anywhere, international travellers enjoy rates that are a fraction of standard roaming fees. For example, AT&T subscribers roaming in the U.K. pay between 99 cents and $1.29 per minute[i], depending on their calling plans, but from only 12 cents per minute with Truphone Local Rates

·     Local contact numbers in Truphone countries: Local numbers mean people can call you on your mobile at local rates for them - at no cost to you.

·     Low-cost international calling: Great rates to make international calls at home or abroad, offering savings of up to 90 percent over standard mobile operator charges.

·     Low-cost roaming: Great rates when roaming in non-Truphone countries offering savings of up to 40 percent over standard mobile operator charges.

As Truphone Local Anywhere combines low-cost calling and convenience at home and abroad, it provides an all-in-one solution which can replace a standard operator's SIM in an unlocked GSM phone, making it the only phone service you'll ever need.

Truphone Local Anywhere provides a variety of unique features that can offer any user unrivalled benefits. The service is specially aimed at people with international lifestyles, including:

·     Expatriates and their families: Keep in touch with friends and family by not only making low-cost calls back home, but also allowing them to call you on a local number. U.S. expatriates settled in the UK can save more than 90 percent when they call home  for an hour a week, compared to standard mobile operator charges[ii] and can enjoy local rates when you travel back home

·     Business travellers: Save as much as 90 percent on calls made in and from Truphone countries and act like a local by providing colleagues with a local number to reach you on. Outside Truphone countries, you continue to make savings on normal roaming charges

·     International or gap year students: Truphone Local Anywhere frees parents and their international students to focus on paying tuition instead of a phone bill. For example, a U.S. student doing a semester in the U.K. will save at least 90 percent on calls home

·     Frequent travellers: Stay local to friends and family at home and abroad with one mobile phone without worrying about expensive phone bills. Take advantage of local call rates to call friends you've made overseas and low-cost calls to those back home

·     Second home-owners: Feel like a true local in your home away from home by taking advantage of local call rates. For example, when in the U.K call to book taxis or your favorite restaurant for as little as 20 cents per minute, compared to as much as $2.19 per minute on a standard mobile operator charge. And have both country numbers on your one SIM, so you are always contactable on local numbers

"Mobile charges are a pain point every time you go abroad, but they needn't be with Truphone Local Anywhere," says Geraldine Wilson, CEO of Truphone. "We aim to keep you local in top travel destinations around the world, starting with the U.S. and U.K., so you can make calls at local rates and your friends, family and colleagues can reach you on a local mobile number. Truphone Local Anywhere is the ultimate phone service for people with international lifestyle - everything you need on just one SIM. It will totally change the way people use their mobiles when they are home or abroad."

Other benefits of Truphone Local Anywhere include:

·      The ability to manage Caller ID the world over, displaying a local number wherever you are
·      Savings of up to 80 percent on roaming charges when visiting other countries
·      An option, coming soon, to keep your existing phone number by moving it over to the Truphone network

The SIM is available to British Airways customers and through www.truphone.com. Further retail channels will be announced in the near future and will include other touch points for international travellers: mobile phone stores, foreign exchange, airlines, airport boutiques and online e-tailer affiliates.
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