Tom Keating : VoIP & Gadgets Blog
Tom Keating
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Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Logitech ConferenceCam CC3000e Video Conferencing for SMB Review

March 14, 2014

Logitech, a leader in USB-based computer peripherals is targeting their new Logitech ConferenceCam CC3000e towards the SMB, which cannot afford $50,000+ telepresence video systems, but is looking for something a step up from a webcam for conference room based video conferencing.

The Logitech ConferenceCam CC3000e is easy to setup with everything clearly numbered and labeled so you know how to make all the connections. Since it uses USB you can use your favorite UC or Web conferencing application, including Microsoft Lync, Skype, Vidyo, and Cisco. The CC3000e has a remote control for changing the camera angle including left/right and up/down movements. You can do incremental movements with single presses of a certain direction or you can press and hold for faster movement, which was very smooth.

TransCertain CertainSafe Review - 2014

February 19, 2014

You may have seen my 2013 review of TransCertain's CertainSafe product, a cloud-based file sharing platform. Well, I decided to take a look at their newer version which was published in the 1st quarter issue of Cloud Computing. Here's my full unedited copy in all its glory, which differs slightly from the magazine's version. Enjoy!

There is no shortage of cloud-based file sharing solutions on the market, such as Box, Dropbox, or Skydrive, which are very popular with consumers.


Jumper Card - The Swiss Army Knife of Portable Chargers

February 10, 2014

The Jumper Card is a very unique portable charger that meets just about every portable charger requirement - it's small/portable, it has decent power for its size, and it sports multiple connector types, including MicroUSB, Apple's Lightning, and iPhone 30-pin connectors. Launched on Indiegogo, the founder Eli Regalado sent me a review unit to check out.

Looking at the Jumper Card from the top with the connectors popped out, sporting 3 different connection types, you can see why I call this the "Swiss Army Knife" of portable chargers:


It measures 3.54 x 2.24 x 0.25 inches. By comparison, a credit card is 3.34 x 2.12 x 0.030 inches. So how well would this do in a wallet?




Interesting Tidbits from ITEXPO

January 30, 2014

Cisco quietly let go 50 engineers and other people responsible for their low-cost SPA line of desktop IP phones (SPA300, SPA500, etc.) - I believe back in November. The IP phones targeted the SMB and I'm told it's a $600 million business for Cisco that Cisco just decided to let go to focus on the "enterprise". Must be nice to say no to $600 million! They're still selling the SPA line of products (and may even still be manufacturing them), but there is no more development on the SPA line of IP phones.

Midokura Virtualizes Your Network to the Cloud

January 29, 2014


I met with Midokura, a company founded in Japan, in the press room at ITEXPO to learn about their network virtualization solution. Midokura offers IaaS (Infrastructure as a Service) for both public and private cloud. They plug into Openstack / CloudStack / vSphere and can run them in a distributed software environment. midokura's Adam Johnson, General Manage explained how Midokura Midokura came about.

HiperPBX Bridges M2M and PBX Creating "Industrial Unified Communications"

January 29, 2014

HiperPBX's Gustavo Scheveloff, Sales Director gave me an introduction of HiperPBX at ITEXPO Miami 2014. Their solution is unique in that it's a VoIP PBX that not only features Unified Communications (UC), but it also sports some interesting M2M features. They have developed a software industrial module and defined a new concept - "Industrial Unified Communications", which leverages M2M.

It leverages mobile TCP & SNMP for monitoring devices, routers, switches and can send SMS, make a phone call or send an email if a machine has an error. In industrial environments it can be useful to monitor high temperature, humidity, switch not responding, machine under heavy load.

Digium's Billy Chia Opens Asterisk 1-2-3 Session to Packed Room

January 28, 2014

Logitech ConferenceCam CC3000e Video Conferencing Targets SMB

January 27, 2014

According to Frost and Sullivan in 2013 that said, "We believe that globally there are 60-70 million physical conference rooms. We estimate that about 5% of these are penetrated with video conferencing capabilities." A big part of the reason for such low penetration is the cost of room-based video conferencing systems, which can be hundeds of thousands of dollars for high-end telepresence systems. Many businesses simply get by with traditional audioconferencing "UFO-shaped" phones in board rooms due to the high cost of videoconferencing systems. Logitech, a leader in USB-based computer peripherals aims to change that with the new Logitech ConferenceCam CC3000e, which is launching today.

Schmooze Com Showcasing FreePBX HA Appliances at ITEXPO

January 15, 2014


With ITEXPO just around the corner (January 28-31st) in Miami, companies are already announcing their wares that they'll showcase at this premiere communications tradeshow. One of my favorite VoIP solutions is FreePBX, so I'm excited to check out the new FreePBX High Availability (HA) Appliances that Schmooze Com, Inc. will be showcasing.

Check out the news below & make sure you attend ITEXPO...

Schmooze Com, Inc. and maintainers of FreePBX, the world’s leading Open Source PBX platform, announced today that it has added two new FreePBX High Availability Appliance solutions to it’s line of FreePBX Appliances. FreePBX Appliances are certified hardware solutions specifically designed to support and run FreePBX.  The SMB HA Appliance is designed to target businesses with up to 75 users/extensions, and the Xtreme HA Appliance Bundle will support installations with up to 350 extensions.





AT&T Syn248 Review

January 15, 2014


The AT&T Syn248 is a new Do It Yourself (DIY) IP-based phone system that supports up to 8 analog lines and 24 phones (hence the Syn248 naming), which truly hits the SMB sweet spot. I was intrigued that AT&T was offering a corporate PBX, considering most carriers in the past didn’t sell CPE-based PBXs and instead sold Centrex (hosted) and now currently sell cloud-based VoIP into the SMB space, that certainly piqued my interest. I requested an evaluation kit to review the AT&T Syn248. I was sent one of their 4-port 1U SB35010 gateways/PBXs, which can be expanded to 8-ports simply by adding a second 4-port gateway to reach the 8 port maximum.  

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