VoIP & Gadgets Blog

Effectively Telling Your Product's Story

By Rich Tehrani on Tuesday, Jun 18

One of the most interesting aspects of my career is watching the thousands of companies I have met over the years make...

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Tagged advertising, kodak, mad men, marketing

Dialogic and Cisco Round Out Day's NFV News

By Rich Tehrani on Tuesday, Jun 18

It’s been a busy week regarding NFV and the software telco (R)evolution. First off Dialogic had some solid thoughts on six of...

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Tagged cisco, dialogic, network functions virtualization, nfv, software telco

The Big Deal about Big Data Analytics

By Peter Bernstein on Tuesday, Jun 18

By Greg Owens, Senior Director Customer Experience Solutions Marketing, Alcatel-Lucent

The rise of big data is causing service providers to ask some big questions: How should we store our data? How long should we keep it? What parts of it are relevant to our business? Most importantly, how do we get value from it? To turn big data into a big deal, service providers need to extract insights that can help them make smart business decisions and improve the customer experience.

The value of big data is all in what useful and actionable information it can provide. I find it exciting to see how service providers use big data analytics to gain new insights and solve complex problems. With this post, I’ll look at some new research by industry analysts and three key opportunities that big data analytics presents to service providers.
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Tagged Alcatel-Lucent, analytics, Big Data, customer expereince, Greg Owens, QoS | Responses

WebRTC: The Revolution Won't Occur Without a Media Server

By Jim Machi on Tuesday, Jun 18

Next Thursday at the WebRTC Conference and Expo, I’ll present a conference keynote that might not be exactly what attendees expect...

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Tagged Atlanta, Internet Protocol, Media server, PSTN, Public switched telephone network, Voice over Internet Protocol, Web browser, WebRTC | Responses

Software Telcos Based on NFV Want Less Equipment Provider M&A

By Rich Tehrani on Tuesday, Jun 18

Mergers are nothing new but about a decade ago in the telecom market they reached a fever pitch when SBC purchased AT&T...

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Tagged at&t, etsi, nfv, sbc, sdn, software telco, wireless

Linux Foundation Embedded Solutions Director's Case for Open Source and Connected Car

By Suzanne Bowen on Monday, Jun 17

The car of 2013 is different from the one I learned to drive, a 1974 Ford Maverick with rear federal bumpers, aluminum...

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Tagged Connected car, Ford Maverick, Ford Motor Company, Linus Torvalds, Linux, linux foundation, Mercedes Benz, open source, Original equipment manufacturer, rudolf streif, Tata Elxsi | Responses

Business Video and Queen Lead Guitarist Brian May

By Suzanne Bowen on Monday, Jun 17

"A good video can make all the difference," says Brian May (Ph.D. Astro-Physics and Queen lead guitarist). Such is true for business!Even...

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Tagged Bohemian Rhapsody, Brian May, Business, Complete History of the Universe, Muntwo, Queen, Video, Youtube | Responses

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Logitech Sets Sights on Unified Communications

June 14, 2013

Logitech said in their February corporate report that "Some of our other peripherals product categories are experiencing significant market challenges. As the quality of PC-embedded webcams improves, we expect future sales of our PC-connected webcams in mature consumer markets to continue declining. We intend to address this market decline by enhancing our webcam product line-up to enable experiences that cannot be easily achieved with an embedded webcam and by targeting webcam applications on non-PC platforms."

Indeed standalone webcams have been declining because desktops have been replaced with laptops that usually have an embedded webcam that is "good enough" for the consumers needs. So how does Logitech diversify or differentiate from embedded webcams?

One answer is unified communications (UC) which targets businesses and not consumers.

Posted in Accessories, Cisco, Gadgets, Lync, Microsoft, SIP, Unified Communications, Video Conferencing, VoIP

Tagged: bluetooth, cisco, jabber, logitech, lync, microsoft, sip, softphone, uc, unified communications, voip : Related Tags: cisco jabber, product categories, audio device, desktop phones, change audio, logitech

telyHD Review

June 14, 2013

The telyHD appliance brings powerful, affordable HD video conferencing to SMBs and larger enterprises, rivaling high-end telepresence platforms from Cisco, LifeSize, and Polycom. Further, TelyHD sports Skype integration, granting it access to perhaps the largest videoconferencing user base, which includes Skype clients running on desktops, laptops, smartphones, and tablets. The Enterprise Edition enables the telyHD appliance to also join a BlueJeans meeting. I was an early beta reviewer for BlueJean's videoconferencing and HD content sharing service back in 2011 and was impressed with their service.

Posted in Cloud, Reviews, TMCnet, Unified Communications, Video Conferencing, Video Hardware & Software, VoIP

Tagged: android, bluejeans networks, h.264, hd, hdmi, sip, skype, video conferencing : Related Tags: remote control, operating system, telyhd appliance, skype username, worth noting, telyhd

WebRTC Conference Sold Out!

June 7, 2013

TMC, Systemwide Media and PKE Consulting announced an expanded expo showcase at WebRTC Conference & Expo has sold out. The event, to be held June 25-27, 2013, at Cobb Galleria in Atlanta, Ga., is focused on exploring Web-based real-time communications (WebRTC), how WebRTC is enabling true browser-to-browser communications and what that means for the technology industry. WebRTC Conference & Expo will host over 40 industry-leading exhibitors that are helping to shape this evolving market.

Although the exhibit space has sold out, attendees are welcome to come learn all about WebRTC. Companies such as Google, Tokbox, Ericsson, Mozilla, Oracle, Digium, Avaya, and others will be there.

Just click here and receive a special 50% discount using discount code WRTCTom.

Related:
Google & Facebook - But Not WebRTC" href="http://blog.tmcnet.com/blog/tom-keating/voip/nsa-can-wiretap-skype-google-facebook---but-not-webrtc.asp">NSA Can Wiretap Skype, Google & Facebook - But Not WebRTC

Posted in Google, Unified Communications, VoIP, WebRTC

Tagged: atlanta, avaya, conference, digium, discount code, ericsson, georgia, google, oracle, tmc, tokbox, webrtc : Related Tags: webrtc conference, webrtc webrtc, webrtc, conference

NSA Can Wiretap Skype, Google & Facebook - But Not WebRTC

June 7, 2013

Image Courtesy of the Guardian

According to the Guardian, the NSA has the capability of tap in to user data of Google, Skype, Facebook, Microsoft, Apple, and more. This is disturbing on so many levels, especially after revelation that Verizon gave the government access to over 100 million Americans' phone records. A friend suggested.

So now that P2P Skype is not as "secure" as many were led to believe, what sort of secure P2P VoIP is available? Well, there is Phil Zimmerman's Zfone Project, which Zfone uses a proprietary protocol called ZRTP.

Posted in Apple, Google, Internet, Microsoft, TMCnet, Unified Communications, VoIP, WebRTC

Tagged: apple, chrome, d-tls, google, internet explorer, nsa, p2p, skype, srtp, webrtc, wiretap, zfone : Related Tags: microsoft apple, webrtc, google, skype, americans

CertainSafe, the Virtual Safety Deposit Box, Drives Secure Collaboration

June 3, 2013

I reviewed CertainSafe for TMC Labs to be published in TMC's Internet Telephony Magazine. Check out an early sneak peek here...

TMC Labs learned about a new product launching by TransCertain called CertainSafe that could be a game changer when it comes to cloud-based collaboration. Fortune 1000 companies and indeed even smaller companies are reluctant to put their most sensitive and confidential data in the cloud to be shared with their partners and customers. But what if you could encrypt the data in the cloud using AES256 encryption or any encryption algorithm of your choice, and combine that with “Tokenization”?

Posted in Cloud, Internet, Security, TMCnet

Tagged: AES256 encryption, certainsafe, drag-and-drop sharing via browser, HTML5, PCI compliant, permissions. HIPAA compliant, preview view, read-only, scheduled sharing, transcertain : Related Tags: needs happen, payment processing, encryption algorithm, rogue employee, contact transcertain, certainstore

Logitech Wireless Headset H820e Review

May 9, 2013

The Logitech Wireless Headset H820e targets the UC space nicely, sporting an amazing 300 foot wireless range, call indicator LED to let co-workers know you're on the phone, and wideband audio. The H820e is available in mono and dual versions and I took the dual version for a spin.

After initially charging up the headset I made a test call using Skype. After putting on the headset the first thing I noticed was how well this headset seems to block out ambient noise. They did a good job with the speaker padding and it's also worth mentioning they were kind enough to put padding on the underside of the TOP of the headset so you have some cushion and comfort when the headset is on your head all day.

Posted in Accessories, Computer Hardware, Gadgets, Headsets, Lync, Microsoft, Unified Communications

Tagged: 820e, echo cancellation, headset, logitech, lync, microsoft, review, uc, unified communications : Related Tags: wireless headset, ambient noise, frequency response, worth mentioning, using skype, headset

Nokia Lumia 928 Camera Shootout Against Galaxy S III & iPhone 5

May 8, 2013

Nokia put up some comparison footage from the PureView 8.7MP camera of the Nokia's Lumia 928, which is rumored to be the Verizon version of the popular AT&T Nokia Lumia 920. The video shows how it compares against the iPhone 5 and Samsung’s Galaxy S III when capturing video on a New York roller coaster. The results show the 928's superior color saturation, sharper focus and fewer overexposures from bright light sources than the competition. You can see how well the optical image stabilization works in the Lumia 920 by checking out this article and video.

The website also confirms rumors that it will feature 8.7 megapixel resolution and optical image stabilization, which surprisingly is identical to last year’s Lumia 920.

Posted in Apple, Gadgets, Mobile Phones, Wireless

Tagged: 920, camera, galaxy s3, iphone, lumia, lumia 928, nokia, s4, samsung, verizon : Related Tags: optical image, nokia lumia, image stabilization, lumia, nokia, video

SIP Trunking - What You Don't Know Could Cost You!

April 30, 2013

SIP trunking is one of the best ways for businesses to save money on telecom costs, but it's not without its pitfalls, including: not all SIP trunking providers are created equal, latency / QoS issues, SLAs, and more. If you are the decision maker trusting your critical business phone calls it's perhaps easier to choose an expensive PRI over SIP trunks because you know it will work. It's like the old adage "No one ever got fired for buying IBM", which was later adopter by Cisco. The fear of choosing a SIP trunk, even if it saves hundreds of dollars may be too much for a decision maker to put their neck on the line if voice quality issues crop up.

TMC in conjunction with Sonus Networks is putting on one-day "Putting SIP to Work" seminars across the country.

Posted in Lync, SIP, TMCnet, VoIP

Tagged: education, seminar, sip, sip trunking, sonus networks, tmc : Related Tags: enterprise communication, presented sonus, service providers, unified communications, technologies watch, trunking

Vonage Mobile Adds Video Calls

April 18, 2013

After 12 years as a voice-only business, Vonage is finally making its first foray into video conferencing with the announcement of free video calling for Vonage Mobile. The app now features voice & video calling, texting, photo sharing, and location sharing.

Vonage Mobile video calling works over both Wi-Fi and 3G/4G and on Apple iOS and Android platforms. Features include the ability to toggle back-and-forth between video and voice, flip camera views and mute your call. The app also features limited time free calling to U.S., Canada, and Puerto Rico.

Posted in Android, Apple, Mobile Phones, Video Conferencing, VoIP, Vonage, Wireless

Tagged: 35, 4g, android, apple, video calls, vonage, vonage mobile, wireless : Related Tags: video calling, vonage mobile, video, calling, vonage, mobile

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