Tom Keating : VoIP & Gadgets Blog
Tom Keating
| VoIP & Gadgets blog - Latest news in VoIP & gadgets, wireless, mobile phones, reviews, & opinions

What is MANO and why do you need it?

MANO is a confusing topic.  What is it, why is it needed, and how do I get one?  First, let’s talk about...

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iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

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ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

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What Would an IoT Service Provider Even Do?

Service providers are eager to jump on the IoT train because of the vast opportunities. But what kind of service would they even provide?

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The Business Case for IP Transformation: Is Your Business Ready?

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Delivering successful change programs is a significant challenge. Undertaking a Readiness Assessment speeds the launch of new IP services, reduces risks and aligns corporate objectives with your program.

The Challenge of Change…a true story

So your company is planning an all IP network. The CTO is delivering technology roadmaps, the COO is assessing the service portals, and network designers have been architecting for eight months. The program is well underway and people are now starting to plan the migration.

So, you start to scope out the effort required to deliver migration and calculate that it requires hundreds of resources to manage a switchover. You approach engineering to secure the resources, and are informed HR is managing a release program, remunerating engineers to leave the company. The same engineers that you need to deliver your program!

Sound familiar?

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Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus,...

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Mitel Analyst Event 2015 Live Blog #MitelNext

Mitel put on a nice event in Manhattan today. Wes Durow, CMO made a great presentation on where the company was and...

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RingCentral Cloud Touch Platform - Configure Phone System from iPad, iPhone, or Android

April 18, 2012

Imagine being able to record prompts, configure IVR/auto-attendant, and remove a disgruntled employee's access to your phone system all while sitting on a beach - simply using your tablet or mobile device. That's exactly what RingCentral's Cloud Touch Platform does and they proudly claim this touch-enabled phone system configuration platform "Reimagines Business Phone Systems". They may just be right.

Founded in 2003, RingCentral (>1000 employees) is by far the largest cloud-based phone system with RingCentral's Naveen Gupta, Chief Product Officer, claiming "hundreds of thousands of paying customers". AT&T and Rogers resells RingCentral's platform, which partly explains their impressive customer base.

The RingCentral Touch platform enables businesses to setup, manage and use their phone system from a smart mobile device.

Google's Chrome Team Reveals WebRTC Roadmap

April 18, 2012

Google's Chrome team stated in their recent WebRTC roadmap that the main components of WebRTC are now stable and they will be releasing it to the 200M+ Chrome users later this year. However, they want developers to get a sneak preview of what will be in the first WebRTC release. I should mention that two days ago I discussed how Skype and Microsoft were working on a HTML5 web-version of Skype. I felt that HTML5 would be inadequate and any Skype web app would likely also use WebRTC.

Peter Lubbers, Founder of World's Largest HTML5 User Group, to Deliver Opening Address at DevCon5

April 17, 2012

Some exciting TMC news to share. TMC and Crossfire Media today announced that Peter Lubbers, Senior Director at Kaazing and founder of the San Francisco HTML5 User Group, will deliver the opening address at their DevCon5 – HTML5 Mobile App and Developers Conference next week in Santa Clara, California. DevCon5 takes place April 25-26, 2012 at the Network Meeting Center in Santa Clara, California. The address is scheduled for Wednesday, April 25th at 9:00am.

Admission to Mr. Lubbers’ presentation, “The HTML5 Connectivity Revolution”, as well as all other keynote and breakout sessions, is included with any DevCon5 registration plan.

While HTML5 is mostly about evolution, some of the features in the Connectivity and Real-Time area are, in fact, pretty revolutionary.

Cisco Extends SMB Product Portfolio With Several New Products

April 12, 2012

Cisco today launched a new portfolio of small business products, including wireless, routing, switching, and voice solutions. They are also extending and enhancing the Cisco OnPlus managed service.

                                      Cisco WAP121                                                        Cisco WAP321

The new wireless products include the Cisco WAP121 and WAP321 Wireless-N access points. Both products feature flexible mounting, PoE, IPv6, and QoS for video and voice. The WAP121 features 4 SSIDs, 2.4GHz, Fast Ethernet LAN and retails for $173.

netTALK DUO Wi-Fi Review

April 4, 2012

netTALK DUO Wi-Fi is the latest generation of their VoIP product which brings low-cost phone calling to consumers and competes directly with the popular magicJack plus product. I reviewed the original netTALK DUO last year and was very impressed. When I heard a new Wi-Fi version was in the works I was looking forward to checking it out. First the unboxing:

ZANGI New Mobile VoIP & Video App Launching Soon

March 29, 2012

ZANGI is a new mobile app that supports free SMS, voice and video calls, multi-user conferences, instant messaging, file sharing, screen sharing, integration with other programs and more. ZANGI is still in "stealth mode", but I'm told their offering is coming out next month with support for multiple mobile platforms including OS, Android OS, Symbian, Windows PC, or Windows Mobile. It can also be used via web interface or through social networks like Facebook, Google+, etc. How integrated with these popular social networks remains to be seen. New Cloud VoIP Offering - Invite Only

March 26, 2012

Interesting new web-based VoIP offering I came across via CounterPath's Todd Carother's Google+ status update. The website is and according to a whois lookup is indeed owned by CounterPath. Check out the website description:

Coming soon is a new cloud offering for SMBs for the United States and Canada — With business users will be able to leverage their current IP-PBX or hosted offering to connect with other colleagues for FREE.

HP Aims to Simplify Unified Communications Deployment

March 26, 2012

HP today announced two new offerings that aid in the rapid adoption of   unified communications (UC) solutions from Microsoft and Polycom. The new offerings include HP AppSystem for Microsoft Lync, a turnkey platform designed to expedite Lync deployments, and a customizable HP and Polycom Rich Media Communications (RMC) solution for video and collaboration.

Although many organizations are deploying Microsoft Lync, not everyone is embracing it. One reason is that internal staff lacks expertise or can dedicate time to deploy UC.

Skype Releases Retina-Optimized Skype for iPad

March 26, 2012

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