VoIP & Gadgets Blog

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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Text-to-Speech (TTS) on Kindle Fire!

February 22, 2012

Text-to-speech (TTS) for the Kindle Fire is a long sought after feature. Having TTS on your Kindle Fire enables you to listen to your e-books using text-to-speech without having to buy expensive audiobooks. Some people may be vision impaired and want TTS to supplement or replace their manual reading of the text. Sure TTS isn't perfect, but it works pretty well.

Now if only the Kindle Fire supported TTS like other versions of the Kindle, then life would be grand.

Posted in Accessories, Android, Computer Hardware, Gadgets, Google, Home Entertainment, PDAs & Handhelds, TMCnet

Tagged: .mobi, amazon, android, audiobooks, calibre, e-book, e-books, kindle, kindle fire, reader, reading, speech, text-to-speech, tts : Related Tags: android market, kindle, speech, android, plugins, reader

LightSquared Gets Square Rooted - 4G LTE Network Killed by FCC

February 16, 2012

LightSquared was just dealt a death blow by the FCC due to concerns of interference, mainly with regards to GPS products:

“LightSquared’s proposal to provide ground-based mobile service offered the potential to unleash new spectrum for mobile broadband and enhance competition. The Commission clearly stated from the outset that harmful interference to GPS would not be permitted. This is why the Conditional Waiver Order issued by the Commission’s International Bureau prohibited LightSquared from beginning commercial operations unless harmful interference issues were resolved.

“NTIA, the federal agency that coordinates spectrum uses for the military and other federal government entities, has now concluded that there is no practical way to mitigate potential interference at this time.

Posted in Mobile Phones, TMCnet, Wireless

Tagged: 4g, fcc, lightsquared, lte, obama, solyndra, wireless : Related Tags: harmful interference, obama administration, federal government, waiver order, international bureau, lightsquared

FCC Now Requires VoIP Outage Reporting

February 15, 2012

The Federal Communications Commission today voted and passed a requirement that interconnected VoIP service providers report significant network outages that meet specific criteria and thresholds. The goal is to ensure 911 system reliability and perhaps customer awareness of fly-by-night VoIP operations that are just trying to make a buck. The FCC will use outage reports to "track and analyze information on interconnected VoIP outages affecting 9-1-1 service and determine if action is needed to prevent future outages." In other words you might be looking at fines if you don't have a reliable VoIP network.

According to Chairman Julius Genachowski, "With today’s action, the FCC is helping ensure that our communications infrastructure is more resilient.

Posted in TMCnet, VoIP, Vonage

Tagged: 911, america, fcc, outage, reporting, skype, threshold, united states, voip, vonage : Related Tags: helping ensure, service, outages, interconnected, ensure

Journey Releases New Video Featuring Michaele Salahi

February 14, 2012

I was scrolling through my Facebook Newsfeed when I came across a post by Journey saying they had a new music video. It read:

Sweet vibrations! Our new video for "Resonate" from our latest album Eclipse, is here as a special Valentine's Day gift to you.

Posted in Home Entertainment, TMCnet

Tagged: journey, michaele salahi, music, neal schon, rock, valentines day : Related Tags: music video, michaele salahi, video, schon, salahi, journey

KEMP Load Balancer Certified for Microsoft Lync Server 2010

February 14, 2012

KEMP Technologies today announced that its LoadMaster hardware-based and virtual appliance load balancers are now approved for Microsoft Lync Server 2010. If you recall, I spoke with Kemp last year about their Exchange 2010 load balancer, so adding Lync load balancing certainly rounds out their Microsoft portfolio. KEMP’s LoadMaster products offer server load balancing, optimized application delivery and built-in SSL acceleration. These features enable the LoadMasters to seamlessly integrate with Microsoft's Lync server pools.

Posted in Lync, Microsoft, TMCnet, Unified Communications, VoIP

Tagged: kemp, load balancer, loadmaster, lync, lync server 2010, microsoft : Related Tags: server pools, approved microsoft, loadmaster products, based virtual, virtual loadmaster, server

Watch out for Metallic Objects in IP Phones! You Could Get Hurt!

February 13, 2012

I've tested, used, and reviewed many Polycom phones over the years, but apparently I never noticed or received this warning letter with these phones. Check out this ridiculousness:

WARNING ALL SOUNDPOINT IP PHONES
With respect to section 5.4.3.10 of the Australian Communications Authority as Telecommunications Technical Standard AS/ACIF S004 2004 under the s376 of the Telecommunications Act 1997:

You should be aware that, under certain operating conditions, the handset earpiece may retain small metallic objects. If this occurs, these objects should be removed before using the handset.

Really? Seriously?

Posted in Personal and Humor, Polycom, SIP, TMCnet, VoIP

Tagged: australia, handset, ip phone, lawsuit, litigation, litigious, polycom, telecommunications act : Related Tags: metallic objects, objects should, handset earpiece, removed using, objects, metallic

Windows on ARM - New Tablet Operating System With Some Limitations

February 10, 2012

Microsoft Windows President Steven Sinoksky OR is this Bruce Willis?

The next version of Windows will run full-sized desktop applications on low-power ARM-based tablets. However, the only desktop applications approved to appear on ARM devices will be those designed by Microsoft such as Internet Explorer 10, Office, and the Windows file explorer. Affectionately known as WOA (Windows On Arm), it includes desktop versions of Microsoft Word, Excel, PowerPoint, and OneNote.

Posted in Computer Software, Microsoft, Tablets, Technology and Science

Tagged: arm, bruce willis, intel, microsoft, processors, steve sinofsky, tablet, windows on arm, woa : Related Tags: bruce willis, version windows, sinofsky explained, longer battery, internet explorer, windows

Apple Planned the iPad BEFORE the iPhone. Who knew?

February 10, 2012

Everyone assumes that Apple was working on the iPhone before the iPad. However, the recent lawsuit by Proview Electronics suing Apple over the name 'iPad' says others wise. The iPhone was launched in 2007 and the iPad in 2010. However, in 2006 Apple purchased the iPad trademark from display manufacturer Proview Electronics (Taiwan) for $55,000 by way of a front company called IP Application Development. So it appears Apple planned on making a tablet before the iPhone even came to market!

According to TMC's Peter Bernstein, Proview says the trademark deal with Apple did not include the rights to the trademark in China.

Posted in Apple, Gadgets, Mobile Phones, PDAs & Handhelds, TMCnet, Tablets, Wireless

Tagged: apple, china, cisco, ipad, iphone, proview, tablets, trademark : Related Tags: apple cisco, internet telephony, proview electronics, peter bernstein, cordless internet, apple

Dell Voice Launches in Canada - Will it Fail As Badly As Dell Video Chat?

February 9, 2012

Dell has partnered with Ontario-based Fongo to offer Dell Voice, a VoIP app exclusively available exclusively in Canada that offers a Canadian phone number and free calls to most of Canada. Also, incoming calls and Dell Voice-to-Dell Voice calls are free of charge. This reminds me of how Dell partnered with Sightspeed, now a part of Logitech to offer a multi-party video conferencing service called Dell Video Chat. I reviewed the software and it works well, but with free alternatives like Skype, having the ability to do 9-way (3x3) Brady Bunch video is a very niche application. Practically nobody has ever heard of Dell Video Chat, so here let me share a couple screenshots of it...

Screenshot of me testing it:

2x2 (4-way video call)

I suspect Dell Voice will suffer the same ignominious fate as Dell Video Chat. There's just too much competition, including superior offerings from Google Voice, Skype, and most recently Vonage.

Posted in Android, Apple, Skype, TMCnet, VoIP, Wireless

Tagged: android, apple, dell video chat, dell voice, google, logitech, ontario, sightspeed, skype, voice : Related Tags: video, voice, canada, calls, available

Vonage Attacks Skype with 30% Price Cut and Free App-to-App Calling & Texts

February 8, 2012

Vonage today launched new versions of their mobile app for both iOS and Android phones that feature free app-to-app calling and international calling rates that on average are 70 percent less than major mobile carriers and 30 percent less than Skype according to their release notes on iTunes. What's nice about their mobile app is it lets you talk and text worldwide for FREE with anyone else who has the app. It's also wideband HD audio for better audio quality.

Another nice feature is that you simply use your existing address book and there is no need to leave the app. It works on both Wi-Fi and 3G/4G.

Posted in SIP, Skype, VoIP, Vonage, Wireless

Tagged: 3g, 4g, android, apple, free calling, ios, mobile app, mobile phone, skype, vonage, wi-fi, wireless : Related Tags: calling rates, mobile, calling, vonage, number, another

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