VoIP & Gadgets Blog

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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Zangi - New Mobile VoIP Player in Town

November 18, 2013

Zangi is an interesting new mobile VoIP player. One of their espoused features is the free roaming which saves on international calls. While traveling many users purchase a new number (SIM card) to enjoy free incoming calls. Simply add this number under Zangi's “My z-Roamings” and all calls made via Zangi to your regular number will automatically be directed to your new “z-Roaming” number when you have no Internet connection.

Posted in Android, Apple, Video Conferencing, VoIP, Wireless

Tagged: adobe, android, apple, facebook, flash, html5, ios, mobile voip, voip : Related Tags: roaming number, internet connection, regular number, number, calls, internet

Akkadian Labs Provisioning Manager Express (PME) Review

November 13, 2013

I thought my readers would enjoy my October Internet Telephony Magazine review of Akkadian Labs Provisioning Manager Express (PME), a powerful provisioning tool that aids in Cisco IP phone deployments. Enjoy!
_________________________________________________________________

Last week your organization successfully implemented a new IP based Unified Communication system. The vendor is closing out the final issues and providing your staff with a few hours of training. This is a great achievement and all the new features will have a very positive impact on the user community, but what about ongoing operations?

Next month you have twenty new hires, not to mention the additional features you plan to deploy.

Posted in Cisco, Reviews, SIP, Unified Communications, VoIP

Tagged: akkadian lab, audit, cisco, cucm, pme, provisioning, provisioning manager express, review, unified communications : Related Tags: manager express, provisioning manager, someone deleted, forgot delete, speed dials, provisioning

Skype Ends Desktop API. Now What?

November 4, 2013

I launched Skype this morning and was greeted with a warning message that caused me some alarm (screenshot above). It appears a major API used by third-parties to integrate with Skype is ending in just one month. That gives virtually no time for developers to code new software to ensure their headsets, cameras, etc. work properly with Skype.

Posted in Microsoft, Skype, VoIP

Tagged: desktop api, microsoft, skype, third party, usb, voip : Related Tags: skype devices, mobile devices, buttons skype, control buttons, skype, headset

Asterlook - "The CTI Asterisk Client for Outlook" Launches

October 31, 2013

A new software Asterlook, what they're calling "the CTI Asterisk client for Outlook", was just released allowing you to manage incoming and outgoing calls directly in Outlook. According to the feature list, it works with any flavor of Asterisk. On an inbound call a toast popup appears showing the contact name and the phone number.

You can also make outbound calls directly from Outlook due to the TAPI TSP installed. Oh and if you have TAPI dialing issues, check out my popular post on solving TAPI problems.

Posted in Asterisk, Microsoft, Unified Communications, VoIP

Tagged: asterlook, cti, dialing, microsoft, outlook, tapi, voip : Related Tags: asterisk client, directly outlook, client outlook, calls directly, outlook, asterlook

AT&T TL7910 DECT 6.0 Headset Review

October 30, 2013

The AT&T TL7910 DECT 6.0 headset is one of the best combo PC/phone headsets you can buy with some pretty powerful features. With the AT&T Softphone Call Manager software it supports Skype, and Microsoft Lync, and can even import your Outlook contacts. Back in 2009 I reviewed the AT&T TL7610 DECT headset, which looks almost identical to the TL7910, but looks can be deceiving - the TL7910 hides some pretty cool new features. I decided to take the TL7910 DECT headset for a spin, so enjoy the full review along with a YouTube video demo below...

The first thing of note is the secure magnetic charging cradle, which makes it easy to charge the headset.

Posted in Headsets, Lync, Microsoft, Skype, Unified Communications, Wireless

Tagged: at&t, callerid, cordless, dect, headset, lync, microsoft, skype, talking callerid, tl7910, tl7912, voice command : Related Tags: voice command, female voice, skype microsoft, callerid announce, phone number, headset

Dot-com and VoIP Explosion - Is WebRTC Next?

October 24, 2013

Some exciting news from my company, TMC, to report. TMC, Systemwide Media and PKE Consulting announced today that Google has signed on to be a Diamond Sponsor at WebRTC Conference & Expo III. The event, held November 19-21, 2013, in Santa Clara, Calif., explores how WebRTC is set to transform the way we communicate by enabling true browser-to-browser communications. The event caters to enterprises, service providers, Web providers, investors, developers and more.

WebRTC is just starting to hit its stride, but early enough for companies to jump on the WebRTC bandwagon before it leaves them behind.

Posted in Google, TMCnet, VoIP, WebRTC

Tagged: browser, conference, dot-com, google, real time communications, tmc, voip, web, webrtc : Related Tags: webrtc conference, webrtc, explosion

AstriCon Keynote Photos

October 10, 2013

Posted in Asterisk

Tagged: asterisk, astricon, VoIP : Related Tags: astricon keynote, astricon

AstriCon 2013 Atlanta - Photos!

October 9, 2013

Posted in Asterisk, VoIP

Tagged: asterisk, astricon, atlanta, photos, voip : Related Tags: astricon atlanta, photos

FreePBX High Availability Project Launches at AstriCon

October 9, 2013

At AstriCon, Schmooze Com Inc., maintainers and core developers of the FreePBX project today announced a High Availability version of FreePBX called FreePBX HA. I'm a huge fan of FreePBX, and have deployed it, so I'm pretty excited about this new high availability feature.

Until October 15th they are offering a pre-release special of FreePBX HA that includes two node licenses for $1,500, which is a 50% discount! Pre-release buyers will also receive access to private BETA releases and HA development team conference calls.

Schmooze redesigned the FreePBX platform to integrate HA utilizing DRBD, Cluster Manager and Pacemaker. This enables automatic mirroring and failover between FreePBX nodes.

Posted in Asterisk, FreePBX, VoIP

Tagged: astricon, cluster, disaster recovery, freepbx, ha, high availability, pbx, phone system, schmooze communications, voip : Related Tags: availability feature, freepbx, availability, astricon, primary

AstriCon 2013 Keynote Panel [VIDEO]

October 9, 2013

This morning the first keynote kicked off featuring some well-respected Asterisk thought leaders and experts. They included Asterisk founder, Chairman & CTO Mark Spencer, Alistair Cunningham the Founder & General Manager, Integrics, Olle E. Johansson, Founder & President, Edvina AB, Philippe Lindheimer, FreePBX Project Leader and CTO, Schmooze Com, Inc., Schmooze Com, Inc.

The room was packed and the keynote panelists were moderated by Digium's David Duffett who posed some great questions. I pretty much captured the entire keynote, but did stop the 1st video at the 18 minute mark, since I was worried my mobile phone was running out of storage space and didn't want the video to be corrupted. I immediately kicked off the 2nd video, however.

Posted in Asterisk, FreePBX, SIP, TMCnet, VoIP

Tagged: Alistair Cunningham, asterisk, astricon, David Duffett, Digium, FreePBX, Mark Spencer, Olle E. Johansson, Philippe Lindheimer, Schmooze Com, voip : Related Tags: video, keynote, videos, founder, asterisk

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